3 West 51st Street, New York, NY 10019, United States
#68 of 418 hotels in New York
Guests' ChoiceBased on 303 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.8
Facilities
8.3
Staff
9.1
Value for money
8.4
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Victoria
United StatesA note, not a complaint: Minimalist lobby space not conducive to long waits. All luggage handling is DIY. Iron but no hair dryer.
Great location with pleasant staff., A quaint, quiet & comfortable room.
Stayed in May 2024
Reviewed: 24 April 2024
Brenda
United Stateseverything!
Stayed in March 2024
Reviewed: 20 April 2024
Jo
Australia.
Stayed in April 2024
Reviewed: 15 April 2024
Haven
IndiaNot much. It is not a giant room but that is to be expected.
We loved our short stay. We arrived late night, and the concierge was very kind and available 24/7. Early morning we wanted to take a few photos on the balcony, and the staff were so kind and gave us coffee and a snack from the upcoming meeting they were about to host. The location is incredible and this is a classic spot.
Stayed in April 2024
Reviewed: 3 April 2024
Andrew
United StatesGreat location. Comfortable, traditional room.
Stayed in April 2024
Reviewed: 29 March 2024
Mary
United StatesThey checked us in early. Great location. They offered nice quality toiletries.
Stayed in March 2024
Reviewed: 22 March 2024
Koshy
IndiaOnly issue was there was a rattling window when it was windy.
Superb Location, Nice clean Rooms, lots of cupboard space,
Stayed in March 2024
Reviewed: 13 March 2024
Mannion
IrelandLovely staff and great location. Comfy beds
Stayed in March 2024
Reviewed: 10 March 2024
Carlos
BrazilTwo things I did not like, 1) there was a small perfume bottle on the floor on the corner of the room, probably from the previous guest. This is not a big deal to me because the room looked sharp and clean anyway. 2) The room that was given to me was an adjoining room. A door, which was locked, separated the rooms. I was self conscious about disturbing the other guests with the tv and calls. I hope I did not disturb them. I could very little hear the tv from the other side sometimes. I imagine it could be annoying to have a loud guest in the other room. Luckily, that was not the case on this trip. I wish they had informed me in advance. In any case, it is not a deal breaker to me and I would book a room in this hotel again.
Friendly staff, comfortable room, superb location with affordable price. 100% recommended.
Stayed in March 2024
Reviewed: 5 December 2023
Gena
United StatesStaff was pleasant, location was amazing, rooms were clean!
Stayed in December 2023
Reviewed: 31 October 2023
Robin
United Statesnot a breakfast or snack on the weekend stay. I didn't realize the whole kitchen was closed with zero to purchase either drink or food wise. no bottled water or refrigerator. the industry is continuously cutting back on services, even the important need for hydration, which is inexcusable. yet another enjoyment I was looking forward to in retirement is now out of the question for me.
the decor, the cleanliness, the ease in moving about the facility with my heavy luggage. the location was great.
Stayed in October 2023
Reviewed: 28 October 2023
Benjamin
United StatesWorn and showing age everywhere and everything. Also even by New York standards it was noisy.
Excellent location.
Stayed in October 2023
Reviewed: 26 October 2023
Moez
EgyptToo expensive (maybe also due to the 9/11 weekend.
Central location and clean, comfortable room
Stayed in September 2023
Reviewed: 23 October 2023
Karaszkiewicz-kobierzyńska
PolandEverything was great
Great location - in the city center but calm street with atmosphere.
Stayed in October 2023
Reviewed: 22 October 2023
Regine
United StatesEverything, especially the courteous staff.
Stayed in October 2023
Reviewed: 12 October 2023
Nidal
KuwaitThe place was clean Location was amazing Very safe Friendly staff
Stayed in October 2023
Reviewed: 10 October 2023
Maryam
CanadaGreat local and charming
Stayed in August 2023
Reviewed: 1 October 2023
Nada
Slovenia/
Great location, very kind staff. We had a very nice room in 8th floor with a view to the St. Patrick cathedral. Possibility to leave the luggage before check-in/after check-out.
Stayed in September 2023
Reviewed: 30 September 2023
Janice
United StatesNo restaurant for room service,
Clean and good location,
Stayed in September 2023
Reviewed: 23 September 2023
Deirdre
IrelandBed
Location was excellent . I loved the vibe in the hotel. The room was small and the bed was tiny.
Stayed in September 2023
Reviewed: 21 September 2023
Jonathan
United KingdomThe view from the room was quite dull and the street could be noisy, especially when it was dug up overnight. The elevator/lift was a bit slow but there weren't too many floors so this didn't cause too much of an issue. The general decoration and condition of the hotel was a bit dated and could do with modernising or renovating, it looked and felt its age, but this didn't really impact my stay.
The location was excellent for walking to key tourist locations including central park. The staff were very helpful and friendly, and the room was kept clean and tidy. The beds were comfortable although it is never the same as your own bed. The room had reasonable space and facilities, certainly enough for the amount of time spent there considering all the things to do in NYC.
Stayed in August 2023
Reviewed: 15 September 2023
Kevin
United StatesEverything was great here.
Nice place. Would stay again. Rm 605 9/10.
Stayed in September 2023
Reviewed: 15 September 2023
Anna
Canadastaff, location, architecture, property size
Stayed in September 2023
Reviewed: 9 September 2023
7skip
United Statespoor AC
Stayed in September 2023
Karlsruhe, Germany
Florence, Italy
Kraków, Poland
Baaiduinen, Netherlands
Gallipoli, Italy
Bucharest, Romania
Jávea, Spain
Zanzibar City, Tanzania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content