373 Fifth Avenue, New York, NY 10016 , United States
#260 of 418 hotels in New York
Guests' ChoiceBased on 1552 hotel reviews
7.9Cleanliness
8.3
Comfort
8.2
Location
9.5
Facilities
7.6
Staff
8.9
Value for money
7.7
Free WiFi
2.5
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End of dialog contentReviewed: 25 May 2024
Lihi
IsraelConsidering the main location, it could be a bit noisy, but not too bad
The staff are very helpful and friendly. They let me check in an hour early and check out an hour late
Stayed in May 2024
Reviewed: 21 May 2024
Alejandro
ArgentinaBe advised that hallway noise can occur during early morning cleaning shifts (around 7:30-8:30am). Earplugs or using the air conditioning fan for white noise can help manage this.
The staff was fantastic! Friendly and multilingual (English and Spanish), they even offered complimentary water and chocolates at the front desk. Despite my late arrival, they accommodated an early check-in if a room was available. The room itself was compact, perfect for a solo traveler. Cleanliness was excellent, and the large windows facing the 35th street providing beautiful natural light. The bathroom was equally spotless and well-equipped with all the essentials like shampoo, towels, and a hairdryer. Overall, a perfect stay for one!
Stayed in May 2024
Reviewed: 19 May 2024
Catrina
RomaniaBeing in the center, we could hear the street noise in the room, but being tired, we fell asleep quickly!😀
The location is excellent, close to subway stations, attractions, and the city center!
Stayed in May 2024
Reviewed: 14 May 2024
Malik
Saudi Arabiafind a hotel is diffcult, hotel name baord not avaiable outside
location
Stayed in April 2024
Reviewed: 12 May 2024
Sinno
United Statesrooms dont have fridge and microwave. Room too small
location and amazing helpful staff
Stayed in May 2024
Reviewed: 10 May 2024
Firas
United StatesOld facilities and environment
Friendliness of staff
Stayed in May 2024
Reviewed: 8 May 2024
Andrew
New ZealandNoisy room. It doesn't have double glazing so you'll hear all the noises from the street, sirens, cars honking, going over manholes etc. You'll be ear plugs. So this was the disappointing part of our stay
Good location
Stayed in May 2024
Reviewed: 6 May 2024
Samantha
United StatesSmall sink in bathroom and not much space between toilet and sink. Not much room to put luggage in the room itself; room not suitable if you have a large suitcase.
Good place for one night stay. 10-15 min walk from Penn station. Mattress was comfortable.
Stayed in April 2024
Reviewed: 30 April 2024
Pready
United KingdomThe staff are really great, More than happy to have a chat and make you feel at home.
There was no breakfast included or offered regardless. The location is okay.
Stayed in April 2024
Reviewed: 21 April 2024
Judith
CanadaA little small, no fridge. Noisy.
Very clean. Fantastic employees. Perfect place in the city, close to everything.
Stayed in April 2024
Reviewed: 18 April 2024
Bryan
MalaysiaRight in downtown New York, most things are walking distance, and the metro is ~10 mins walk. Right in between Central Park and Wall Street means you don't have to travel to far for either. For the price, it's the perfect place to explore NYC from.
Stayed in April 2024
Reviewed: 17 April 2024
Deep
Indiafeeling comfortable
Very nice hotel 😍
Stayed in April 2024
Reviewed: 15 April 2024
Anugerah
IndonesiaSmall room, noisy, no fridge
Great location, staff (Joe) is friendly and helpful
Stayed in April 2024
Reviewed: 13 April 2024
Jamie
United StatesNo refrigeeator
Accessibility location willingness to accommodate guest with disabilities
Stayed in April 2024
Reviewed: 13 April 2024
Catharina
GermanyToo loud because of the street
Nice and clean room, great location
Stayed in April 2024
Reviewed: 10 April 2024
Warren
United StatesGreat value for the price.
Stayed in April 2024
Reviewed: 9 April 2024
Behailu
United StatesVery small rooms.
Good customer service and also managers Joe!! Very good person.
Stayed in April 2024
Reviewed: 6 April 2024
Ann
BermudaClothes could be hanged just on the wall. No closet provided. Our clothes got wet because of the rain and wasn’t dried properly even after a day
Accessibility was great.
Stayed in April 2024
Reviewed: 5 April 2024
Anja
GermanyRooms are quite tiny
Amazing view, very helpful front desk.
Stayed in March 2024
Reviewed: 5 April 2024
Ana
FranceWell located, clean and friendly staff
Stayed in April 2024
Reviewed: 5 April 2024
Thomson
South AfricaNothing much. I think everything was to our expectation and I have definitely been in worse places. Nothing to add, just keep doing what you are doing.
It was great having the Starbucks right there. The location was amazing and it was easy to get everywhere in NY. The cost is high but it is NY what can you expect? And the room was not that small for NY.
Stayed in April 2024
Reviewed: 30 March 2024
Ricki
IsraelThe street noise is terrible, had difficulty sleeping all days.
Great location Nice staff Room was small but Ok Very clean
Stayed in March 2024
Reviewed: 29 March 2024
Erica
United StatesFor what I came for and what I paid, I'd say I got everything I needed.
The staff was very friendly and communicative! They let me hold my bags there and were friendly both when I left them and picked them up. They also made conversation with me and acted very respectfully each time I saw anyone.
Stayed in March 2024
Reviewed: 19 March 2024
Vazquez
Mexicothat do not include breakfast
the location was excellent.
Stayed in March 2024
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