3121 Palm Way, Austin, TX 78758, United States of America
#11 of 208 hotels in Austin
Guests' ChoiceBased on 143 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.4
Staff
9.3
Value for money
8.4
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Sonia
United States of AmericaIt was not easy to get room cleaned on two occasions even when we left by 10 am and made sure light indicating do not disturb was off
Great location
Stayed in April 2024
Reviewed: March 18, 2024
Chris
United States of AmericaN/A
The room we got. They upgraded our room. Close to a lot of restaurants and shopping
Stayed in March 2024
Reviewed: March 7, 2024
Yvette
United States of AmericaThe tv did not have netflix option. No smart tvs available
The convenience
Stayed in March 2024
Reviewed: February 26, 2024
Ross
United States of AmericaWe loved the coziness of the hotel and also the location. The experience with our dog was a wonderful one!!!’
Stayed in February 2024
Reviewed: February 26, 2024
Dave
United States of AmericaNothing
Location
Stayed in February 2024
Reviewed: February 19, 2024
Robert
United KingdomNothing
Friendly staff, comfortable rooms and great location.
Stayed in February 2024
Reviewed: January 15, 2024
Adriana
United States of AmericaPricing of the restaurant food.
I love the architecture and style of the hotel.
Stayed in January 2024
Reviewed: December 22, 2023
Joseph
United States of AmericaFriendliness of staff!
Stayed in November 2023
Reviewed: December 4, 2023
Gracie
United States of AmericaNothing
Everything
Stayed in December 2023
Reviewed: December 4, 2023
Voigt
United States of Americathis place is a home away from home very very friendly, extreme customer orientation, excellent service orientation, elegant but simple design and the people truly make a difference cannot wait to come back!
Stayed in December 2023
Reviewed: December 3, 2023
Doretta
United States of AmericaIn a very noisy area. I had to move rooms due to very very loud club noise, that the staff said would last until 2am.
Beautiful property. I didn’t get to explore a lot was there for one night for a work trip.
Stayed in December 2023
Reviewed: November 6, 2023
Alia
United States of AmericaLocation is excellent. Very friendly crew and well maintained hotel .
Stayed in November 2023
Reviewed: October 16, 2023
Paul
United States of AmericaBeautiful property and amazing staff. Perfect location
Stayed in October 2023
Reviewed: August 19, 2023
Lance
United States of AmericaStaff was extra friendly and pleasant to work with.
Stayed in August 2023
Reviewed: August 15, 2023
Joy
United States of AmericaBeautiful
Stayed in August 2023
Reviewed: July 27, 2023
Diane
United States of AmericaNothing
Everything
Stayed in July 2023
Reviewed: July 20, 2023
Paul
United States of AmericaElevators could use a louder ping to announce arrival of a car. I wish the hotel had included a hot tub.
Very convenient location, beautiful design and architecture, spacious room and unique round pool. We were impressed with all of the staff with whom we interacted, particularly Kenyan at the pool and Cameron at the main bar. We will definitely return!
Stayed in July 2023
Reviewed: July 8, 2023
Ana
United States of AmericaCustomer service was not very good, employees were not very helpful.
Hotel restaurant was good and convenient. Rooms were clean and comfortable, bathroom was very clean. Location is excellent with shopping and dining right outside of the hotel.
Stayed in July 2023
Reviewed: July 6, 2023
Arun
United States of Americahigh service standard and fresh ambience, quiet, located in The Domain, restaurant
Stayed in July 2023
Reviewed: June 23, 2023
Chris
United States of AmericaReally nothing
Amazing hotel, wonderful attentiveness and service in an unmatched location right in the heart of The Domain, Austin. And they’re dog friendly!
Stayed in June 2023
Reviewed: April 30, 2023
Loren
United States of Americaroom and turn down service only came once. Not sure why.
loved the Domain it was hip enough for my teens to get boat loads of Insta pics and mom to shop and have a drink!
Stayed in April 2023
Reviewed: April 11, 2023
Arielle
United States of AmericaThe price is a little high compared to other nice austin hotels but we were super happy with the experience so it ended up being worth it.
The staff at the hotel went above and beyond - every person we met exceeded our expectations. We were checked in early, one of the front desk staff treated our son to a toy, the restaurant staff got us everything we needed, the bar staff helped us have a great time, the valet always got our car speedy and we’re super friendly. Our room was perfect for a family with a toddler. Every day the hotel left us little treats and water in the room. The location was great for anyone who wants to stay in north Austin… houndstooth coffee, culinary dropout, bakery lorraine were all a short walk away and great. Beds were great. Shower was great. We didn’t use the pool since it was a rare cold moment in Austin. Cannot say enough good stuff about there staff.
Stayed in April 2023
Reviewed: April 5, 2023
Ludivina
United States of Americaclose to shopping
Stayed in April 2023
Reviewed: February 6, 2023
Judy
United States of AmericaNeed better TVs and a spa
Stag location and room were great except no smart tv. We were stuck in hotel because of ice storm. No spa and fitness facility is just ok
Stayed in February 2023
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