Very small room and poor layout, there was not enough room to open my big troller bag and unpack it, had to move furniture around to fit it. Window overlooking interior airduct, should've been described more clear at booking.

Hotel looked great, good amenities and great location for short tourist trip downtown.

Stayed in April 2024

Room a bit small

Location and view from the Spyglass Rooftop Bar

Stayed in April 2024

My fridge was broken and someone’s leftovers were still in there from another stay. My view looked straight into an office building… but that is expected. You can hear everything in the hallways while in your room, so my afternoon nap after my long flight didn’t really happen,

Loved the location, beds were incredibly comfortable, complimentary toiletries were high-end, espresso machine in the room was fantastic, shower was lovely, robe and slippers were a great touch!

Stayed in April 2024

Food

Location

Stayed in April 2024

We started our US trip at this hotel. Tracie, who was very kind and helpful, took care of us. She gave us a beautiful room on the 21st floor with a breathtaking view. The room was clean, the beds were amazingly soft, and there was a beautiful homemade message waiting for us in the room, which we will display at home. Archer set the bar very high for our trip. Thank you.

Stayed in April 2024

Not enough seating at the rooftop deck. But to be fair it is busy and that speaks volumes of what a great space it is :)

The staff was super knowledgeable and friendly. The location was perfect. Most places we visited were within walking distance of the hotel. The rooms were clean and modern.

Stayed in March 2024

Best Staff in the City at the desk.

Stayed in March 2024

room is small but manageable

very comfortable bed and bed linen etc

Stayed in April 2024

Can’t really say anything because it was really good.

We had the double double room for 2 adults and a teenager. We had the Empire view. We had a 4 night stay. The location is great and the hotel staff are very helpful and friendly. Hotel is quiet but perfect for 5th and 6th Avenue. Safe neighbourhood too. Room is clean and has all the essentials you need with a nice shower. Although not cheap it is worth the effort. We were really pleased with everything. Bar and restaurant was great too.

Stayed in April 2024

the bathroom sink is abnormally small for such a large luxurious bathroom. Water everywhere. You know what I mean, ladies!

The room was quiet, the bed was soft and everything was clean. What more could you want? Bryant Park, the French restaurants and the Indian roti take-out nearby were perfect. One day I rode a citibike from Central Park to the hotel and it was the easiest/most fun (maybe not safest :-/) way to get to the hotel.

Stayed in March 2024

Tight space of the room was the only thing but other stuff made up for it.

Let cation, facilities and staff were all wonderful. Room was super tight space for two people but they maximize under bed space for luggage storage. Rooftop bar and view of Empire State Building was so fun and the food there and at the restaurant was great!

Stayed in April 2024

I thought it was a little bit pricey.

The location is excellent. The rooms are very nice, clean and pretty quiet considering the very central location. The bathroom design is very elegant.

Stayed in March 2024

A little more room for storage. Our luggage didn’t fit under the bed.

The location was wonderful for getting around the city. The view of the Empire State Building from our room was spectacular. The staff was friendly and helpful. Our two visits to the Spy Glass Bar were great; the food is outstanding.

Stayed in March 2024

Rooms are small and the air conditioning was poor - very noisy and not particularly cold

Goodcdecirvwonderful staff

Stayed in March 2024

Impeccable service. Fantastic location.

Stayed in March 2024

Small rooms

Location. Bar service. Comfy bed

Stayed in February 2024

Nil

The location is excellent with a Short walk to Times Square, Radio City, Broadway and Macy’s. The property is a boutique hotel, which has excellent service, stylish rooms with very comfortable beds.

Stayed in February 2024

It quaint and classy! The rooms are clean and decor is beautiful

Stayed in February 2024

Biggest minus is no fitness center.

Stayed in January 2024

The rooms were a little small, but it’s New York.

Booked for my partners 40th Birthday, they booked us into the highest floor available and with complimentary Prosecco and a handwritten card. The view was spectacular, the room was clean and modern and the location was incredibly good. Staff were pleasant and incredibly helpful.

Stayed in January 2024

Room itself is very small, but it did contain everything one needs

Lovely staff, evening “treats”

Stayed in January 2024

Very quiet on the 17th floor

Stayed in January 2024

Very good hotel, clean, good facilities etc

Stayed in December 2023

Nothing comes to mind.

Fabulous location. Within walking distance of many attractions. Lots of dining options in the area.

Stayed in January 2024