Reviews of Arlo SoHo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
231 Hudson Street, SoHo, New York, NY 10013, United States of America
#216 of 416 hotels in New York
Guests' ChoiceReview Score
Based on 1459 hotel reviews
8.0Score breakdown
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Cleanliness
8.3
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Comfort
8.4
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Location
9.0
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Facilities
8.2
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Staff
9.0
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Value for money
7.6
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Free WiFi
8.5
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Reviewed: May 8, 2024
Limor
Israel4 Reviews8.0“Great hotel. Value for money.”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 4 nights
Nothing. Everything was great.
The room was spacious and clean. Staff were very helpful. Location was excellent.
Stayed in April 2024
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Reviewed: April 26, 2024
Anthony
United States of America19 Reviews4 helpful votes9.0“Small but cute”- • Leisure trip
- • Couple
- • King Room with Courtyard View
- • Stayed 3 nights
- • Submitted from a mobile device
Too small
Nice and convenient location
Stayed in April 2024
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Reviewed: April 26, 2024
Christopher
United Kingdom4 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Courtyard View
- • Stayed 1 night
- • Submitted from a mobile device
It was a shame the roof terrace was only open at certain times as it would have been nice to take in the view. The room was on the small side
We thought the staff were friendly and the breakfast was one of the best we have had at a hotel for a long time
Stayed in April 2024
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Reviewed: April 24, 2024
Molly
United Kingdom42 Reviews5 helpful votes7.0“Good stay but have been frustrated by being over charged and not getting refunded in a timely manner”- • Leisure trip
- • Couple
- • Queen Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
No coffee machine in room and it was small.
Good location
Stayed in April 2024
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Reviewed: April 20, 2024
Friedler
Israel1 review9.0Wonderful- • Business trip
- • Couple
- • Queen Room with City View
- • Stayed 3 nights
Had to commute everywhere we went, but we really enjoyed it overall
Good restaurants at the hotel Staff was great
Stayed in March 2024
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Reviewed: April 16, 2024
Ian
United Kingdom22 Reviews9.0“Great location, the staff were excellent, we had a great time and would go back”- • Leisure trip
- • Family with young children
- • Queen Room with Courtyard View
- • Stayed 7 nights
- • Submitted from a mobile device
I liked the location, we walked most places or had easy access to the Subway. There was a really good choice of eating options available and the rooms, although small, were really well designed and thought out
Stayed in April 2024
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Reviewed: April 11, 2024
Jose
Spain7 Reviews7.0“Great location”- • Leisure trip
- • Couple
- • Queen Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
Tiny rooms
Location Staff Building
Stayed in April 2024
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Reviewed: April 9, 2024
Kai
Luxembourg29 Reviews7.0“It's a fine hotel but there is room for improvement.”- • Leisure trip
- • Family with young children
- • Queen Room with Courtyard View
- • Stayed 8 nights
- • Submitted from a mobile device
I was a bit surprised by the way the room was cleaned (or not cleaned) daily. We found noticeable amounts of hair and dust rolls on the floor several times although the bed was made and towels changed. I'm just not used to coming back in a hotel room with a dirty floor.
The food offer was excellent! They had a lovely à la carte breakfast. Also the location in Soho was great.
Stayed in April 2024
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Reviewed: April 7, 2024
Joe
United Kingdom40 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
Rooms were quite small. And our room was very noisy - the window did not fully seal when shut. They said they'd look at it but did not make any changes so we had to wear ear plugs as the hotel is near a busy road junction. No coffee facilities in the room or water provided other than two small cans on first day
Great location. Very close to subway line. Great for tourists
Stayed in April 2024
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Reviewed: April 5, 2024
Uwe
Germany1 review8.0“I would like to come back and tell everyone that it is a good place.”- • Leisure trip
- • Group
- • Twin Room with two single beds
- • Stayed 4 nights
The rooms were to small for two people.
The location of the hotel is simply great. The layout in the hotel is great, different rooms... The staff was great too.
Stayed in March 2024
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Reviewed: April 4, 2024
Mollie
United Kingdom13 Reviews3 helpful votes9.0“A lovely stay in Arlo Soho”- • Leisure trip
- • Couple
- • Queen Room with City View
- • Stayed 7 nights
The only negative was that our room was not ready when we arrived for check in time and we had to wait nearly an hour before it was ready.
We had a great stay at Arlo Soho. The location was perfect in Soho and close to lots of amenities and restaurants/bars! The rooms were clean & very comfy. Would definitely stay here again!
Stayed in March 2024
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Reviewed: April 2, 2024
Anis
United Kingdom3 Reviews9.0“Great hotel”- • Business trip
- • Solo traveler
- • Queen Room with Courtyard View
- • Stayed 4 nights
- • Submitted from a mobile device
Would have been nice to have coffee making facilities in the room
Lovely hotel, very comfortable beds, very clean and nice decor. window opened which was great. I only had breakfast there once and it was really tasty.
Stayed in March 2024
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Reviewed: March 31, 2024
Sophie
United Arab Emirates10 Reviews1 helpful vote9.0“Amazing staff & restaurant, but rooms are small”- • Leisure trip
- • Family with young children
- • Queen Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
As expected in NYC the rooms are very small. I had to shimmy round the end of the bed to get to my side. Not much storage.
Staff were super friendly, efficient and helpful. Restaurant Lindens was superb. Again, great staff. Shower was really powerful. Rooms were modern. Good location in Soho walking distance from subway and lots of cool shops/attractions.
Stayed in March 2024
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Reviewed: March 26, 2024
Louise
United Kingdom5 Reviews8.0“very convenient and friendly hotel. would return.”- • Leisure trip
- • Family with young children
- • Twin Room with two single beds
- • Stayed 3 nights
- • Submitted from a mobile device
Room was small
convenient location helpful staff
Stayed in March 2024
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Reviewed: March 26, 2024
Stephen
Canada6 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
TV/Internet connection is not very reliable. Our TV lost it's signal the second day we were there and never gained it back. We were told somebody was coming to fix it but they never came. We also could not connect to the Guest-only WiFi for most of our stay, so we had to use the public wifi instead.
The lobby is very nice. Large communal area with plenty of comfortable seating where you can wait until your room is ready or get some work done. Rooms are very clean with modern finishes.
Stayed in March 2024
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Reviewed: March 23, 2024
Krystal
United States of America1 review9.0“Peaceful”- • Leisure trip
- • Travelers with friends
- • Queen Room with Courtyard View
- • Stayed 2 nights
- • Submitted from a mobile device
N/A
Very clean. The staff was great. I lost my wallet and Andrew brought it out after someone was kind to find it. Food was great. Alejandro really was helpful as well to know what good places are around. Every staff member at the front desk was very pleasant!
Stayed in February 2024
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Reviewed: March 19, 2024
Mirka
Ireland29 Reviews3 helpful votes9.0“My forever fave hotel in NYC”- • Leisure trip
- • Couple
- • Queen Room with City View
- • Stayed 3 nights
The smell of the hotel, the vibe and first and foremost the staff. It's may favourite location in NYC. I keep coming back.
Stayed in February 2024
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Reviewed: March 18, 2024
Mark
United Kingdom23 Reviews3 helpful votes9.0“Great place to stay”- • Business trip
- • Family with young children
- • King Room with Courtyard View
- • Stayed 3 nights
- • Submitted from a mobile device
Pretty much happy with everything. Would definitely stay again
Terrace, staff, 24 hr cafe, location
Stayed in March 2024
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Reviewed: March 17, 2024
Mari-carmen
Australia15 Reviews8.0Very Good- • Leisure trip
- • Group
- • Twin Bunk Room Two Beds with City View
- • Stayed 4 nights
no much privacy in bathroom
location
Stayed in March 2024
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Reviewed: March 17, 2024
Wan
Hong Kong28 Reviews3 helpful votes7.0“Good”- • Leisure trip
- • Family with young children
- • Twin Bunk Room Two Beds with City View
- • Stayed 3 nights
But there were some weird sounds from time to time that could have come from the elevator.
The hotel location is convenient and very easy to find. The bed was comfortable.
Stayed in March 2024
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Reviewed: March 16, 2024
Samuel
United Kingdom1 review8.0“Overall Arlo is a great hotel and we thoroughly enjoyed our stay.”- • Leisure trip
- • Couple
- • Queen Room with Courtyard View
- • Stayed 3 nights
If I had to gripe I would say the room was quite small.
The staff were really friendly and helpful. With regards to the room, everything was clean and satisfactory, they had USB plugs by the bed which was helpful, a fridge, and all shower facilities.
Stayed in March 2024
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Reviewed: March 9, 2024
Michael
United Kingdom9 Reviews8.0“I enjoyed the experience, save for the downside around storage space for clothes”- • Leisure trip
- • Solo traveler
- • Courtyard Queen - ADA
- • Stayed 6 nights
Luggage / clothes storage space within the room - opportunity for this to be improved materially
Staff Professionalism
Stayed in February 2024
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Reviewed: March 7, 2024
April
United Kingdom3 Reviews8.0“Great hotel location, clean and nice and friendly staff. Would defo recommend for a short stay in the city”- • Leisure trip
- • Couple
- • Queen Room with City View
- • Stayed 5 nights
- • Submitted from a mobile device
Space in the room
Location
Stayed in March 2024
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Reviewed: February 29, 2024
Melanie
United Kingdom22 Reviews10 helpful votes8.0“I do love the Arlo SoHo. Location is great and I love the communal areas for working. Coffee at the bodega is excellent”- • Business trip
- • Solo traveler
- • Queen Room with City View
- • Stayed 3 nights
- • Submitted from a mobile device
The rooms are small, but fine if you’re not in them much. Lindens restaurant is closed after 4pm on Sundays. We would have liked chilled dinner at the hotel Sunday evening when we checked in at 5pm.
Great location and love the bodega. Staff are friendly and Foxtail bar is cool!
Stayed in February 2024
