Hotel location was fantastic. 'A' train from JFK stops just around the corner. There are a couple of little newsagents over the road if you need to pick up any water or snacks. There is also the 'American Irish Bar' directly opposite that serves food late into the evening and a Joes Pizza 2 min along the road. All very handy if you get back late after a day exploring the city. Staff at the hotel were superb all very friendly and even left an 18th Birthday for my daughter in her room.. Rooms were very comfortable and very clean. 👍

Stayed in May 2023

Nothing

The staff in this hotel are probably the best I have ever dealt with. Very helpful. The location was also a big plus as it is so close to many attractions and the subway is very close to get to any others. Lots of restaurants and bars close by.

Stayed in April 2023

it would have been nice if there was a lounge or gathering point for visitors to relax other than the lobby.

friendly staff. nice albeit small well designed rooms. very secure and quiet.

Stayed in April 2023

Location, location, location!

Stayed in April 2023

The location of Artezen hotel is unique. Is locaetd two blocks away form 9/11 memorial and one world. A small walk away is baterry park. Also Fulton station is a few steps away and many lines of the subway pass through the station. The staff is very friendly . Also was a very clean hotel. A bit noisy, as our room was facing John street, but it's the city that never sleeps! The size of the room was decent if you compare it with other hotels in NYC. Overall was a value for money choice for us, and we had a pleasant stay

Stayed in April 2023

The closet space was a bit small

The room had space. the Shower was big and there was light on the mirror. There was desk in the room for those who would also like to work. The staff were very nice particularly Daniel, Steven and Peter, their politeness stood out.

Stayed in April 2023

this is as close to perfect as it Gets. so comfortable beds, clean, Great staff, excellente location!

Stayed in April 2023

No

Great services and very friendly staff. I will recommend for my friend to choose when come to New York.

Stayed in April 2023

Scaffolding covering front door - nothing to be done but it wasn't very welcoming although the staff on the front door were very helpful

Close to family and we hadn't stayed in this area of NYC before

Stayed in February 2023

Decor is not compelling

All smooth--no annoying problems

Stayed in March 2023

Nothing.

Spacious, clean and stylish room with great view from 18th floor.

Stayed in April 2023

Staff was very polite, friendly and helpful all the time. Hotel location is AAA, since it is in a safe area, next to Wall Street and the WTC, in the middle point of distance from Uptown and from Brooklyn. The room and the bathroom were always clean and hot water was available all the time. The room was equipped with a coffee nespresso machine with capsules, a safe box and a comfortable desk that I used to do some work with my laptop. Price was very convenient considering average prices of the city. I'll definitely choose again Artezen Hotel in a future visit to NY.

Stayed in March 2023

Super comfortable bed! Very friendly and helpful staff

Stayed in March 2023

The hotel was very nice and clean and the staff was amazing! Would definitely stay there again.

Stayed in March 2023

They did not had breakfast facility at the hotel

excellent layout of the room with required amenities and bed size was great of the rooms + location was centrally located which was nice as everything was at a walkable distance.

Stayed in February 2023

Daniel was lovely (young lad in reception) but the overall staff was friendly and willing to help.

Stayed in March 2023

Amazing location with great places to eat on the door step, really recommend stage door deli for breakfast/lunch and overstory for cocktails is a MUST. Staff were so helpful and the room was fantastic size and great bed

Stayed in February 2023

Very clean and excellent location and amazing friendly staff very helpful want to thank all reception team, Jennifer, Jonatan, Peter, Specially Fransisco, Daniel and Concierge team Carmelo, and christian

Stayed in March 2023

Everything was great! The room was clean, comfortable, and quiet. The staff was friendly and helpful. I really enjoyed the stay and would return!

Stayed in March 2023

there was really nothing bad about the stay.

The staff was very friendly, helpful and nice. Compared to other hotels in NY in this category this one was the best of them all. And it's no exaggeration. Very good price for what you get. I usually search for a long time when I want to book a Hotel and I was very curious that this Hotel had nearly only very good reviews. Usually a strange sign for Hotels in NY but after the stay I can understand why most people just had a great experience. They deserve the great reviews. Awesome location. Close to all the sights in lower Manhattan and not even a minute to walk to Fulton Station which is very well connected to all Subway-Lines. Also the concierge stood out to me. Very friendly and very helpful even if you're just looking for a nice place to eat. It was really a great experience and I'll definitely go there again.

Stayed in March 2023

none

close to subways and very clean

Stayed in January 2023

Nothing, only thing that bothered me was a smell in the lobby, which I assume was some sort of scent diffuser that just wasn't to my taste. I'm sure some other people like it.

Room was comfortable, if a little small. Was perfect for one person or a couple, would be difficult to fit a bassinet. Had a mini fridge, coffee maker, and a perfectly acceptable bathroom. Did not use the TV. Was quiet in spite of being in a very central location to the FiDi. Staff in lobby were friendly and efficient.

Stayed in February 2023

The room was very clean, nicely decorated, and comfortable. There were even some bottles of water and free snacks.

Stayed in February 2023

great location… clean and they have the nicest and most professional staff. Loved it when they welcomed us back each day.

Stayed in February 2023

nothing

Everything - Hotel Artezen is exceptional, the photos don’t do it justice. All the staff were outstanding but a special shout-out to Christan for his help. Our double queen room was bigger than expected with lovely touches e.g. coffee machine, fridge, snacks & water, robe’s etc. Spotlessly clean throughout & proper sound proofing meant we got a great night’s sleep. Whilst FiDi isn’t the first choice of location for tourists it’s right next to Fulton St subway hub, that pretty much takes you everywhere, walking distance to the NYC ferries & all lower Manhattan’s attractions including the start of the Brooklyn Bridge walk. Location means you get much better value for money & a truly great stay! Would highly recommend & will stay here again when we return to NYC.

Stayed in February 2023