The room key didn't work half of the time, and you had to slide it in the lock 5-30 times to get the light to flash green.

The staff were very sweet and helpful.

Stayed in June 2024

When I I asked the reception if they have any free rooms they replied no, but when I ordered via booking.com than there were available rooms!!!

I liked breakfast, good location, gym, cosy room.

Stayed in April 2024

Broken card reader rendered outside door by our room useless. Other exterior reader flakey, had to have cards redone several times.

Spa bath was nice. Breakfast was adequate.

Stayed in May 2024

Great location. Staff very very helpful. I was totally relaxed except for one moment but that was my fault. (panic attack) So I really enjoyed staying there. Would recommend and return to if I come back to the area.

Stayed in May 2024

Needs an upgrade due to structural damage

Cleanliness was exceptional for area

Stayed in May 2024

Breakfast: Need to change egg choice it was not eggs and was terrible

Location

Stayed in May 2024

Good location. Close to historic area.

Stayed in May 2024

Our room had an odd odor. Not dirty, not musty. A nice touch might have been fresh flowers ( Maybe check with guest upon room booking ). The elevator wasn't working properly. A little unsettling. The stair ways were rather far apart. Might check with Fire codes on that.

No bugs. Clean rooms. Easy access to various sites of interest, restaurants, shopping.

Stayed in May 2024

Everything but the little coffee cup for breakfast. I mean the cup lids are perfect for the paper cups in the rooms for personal use but the one in the breakfast room makes no sense. Also since I was there for work I had to get out before 7 AM every day so no breakfast for me. an hour early should've made the difference.

Stayed in May 2024

The room had a musty smell, which likely can't be helped due to the age of the property.

Amazing staff, available 24 hours a day. Incredibly accommodating. Nice breakfast included. Spacious room. Printing facility available at front desk.

Stayed in May 2024

Oddly, the shower curtain was not wide enough. I could close it at one end or the other, but not both. I wish this local had a fitness center. The property is a bit dated.

I often travel alone and feel safe at this location. There’s plenty of parking. Beds are comfortable.

Stayed in April 2024

The breakfast was really bad and I got food poisoned .

The was good and good value!

Stayed in April 2024

Breakfast was mediocre

Simple; decent pool / jacuzzi

Stayed in April 2024

Nothing

Madden, who checked me in, was a breath of fresh air 😍. She was very polite and a pleasure to communicate with. She went out of her way to provide everything i asked for. She is a total keeper for your property. Also, I definitely wanted to acknowledge Ms. Tracenia is hoping that i spelled it correctly. She is a valuable member of your team. Very professional and an impeccable person she went out of her way to make sure that the cleaning ladies were able to clean my room after hours it was much appreciated she deserve an increase in her pay for the outstanding job she does each and every day. I'm looking forward to another stay. Tonia

Stayed in April 2024

The breakfast could have been better...

It was a nice location

Stayed in April 2024

Bathroom was a bit small.

Comfortable and fairly quiet.

Stayed in April 2024

Need new mattresses, pool was not 87 degrees as posted. Way colder. Breakfast crew got slammed. Not ready for late crowd. Night clerk on first night seemed more interested in cell phone. Kinda looked annoyed but was not rude. All the sanitizer stands were empty.

Room was clean. Most of the staff was friendly.

Stayed in April 2024

The breakfast needs to be fresher and healthier. the pillows really stunk.

Breakfast was basic. The location was perfect.

Stayed in April 2024

Room was okay, breakfast was not good. But for the cost it was okay. Kinda expected a little more from a Best Western.

Stayed in March 2024

Room was not clean very well. Food was behind beds. Beds were raggedy. Bathroom was not clean good. Toilet was lifting up. Rules need to be applied to 16 and older only. Toddlers and little kids were jumping and playing in the hot tubs when adults were in. A kid did #2 in the pool floor. Staff walked and never cleaned it. No towels were available at pool area. Breakfast was not what I was used to receiving from here. Very limited.

Location

Stayed in April 2024

1 thing that I was VERY bothered by was Housekeeping, they were very rude. My husband and I would walk past and say good morning, there was no response back at all. We had asked 1 housekeeper for extra trash bags for our room, she said told us she didn't have any and just walked away from us; when clearly she did infact have some on her cart. They were very UNPROFESSIONAL and RUDE.

1st let me just say, Madison at the front desk is awesome. She made the check in process easy; upon arrival, my booking (reservation) was not showing in their system, but she was able to locate my booking and get my family and i checked in. Madison's personality is fitting for front desk! Keep up the great work Madison. 2nd, the rooms were a decent size. The beds, although on the smaller size, were very comfortable. The bathroom was big enough to fit 2 people in comfortably, and the shower (hot water and pressure) was a plus, however the shower curtain is on the short side, so while showering, water gets all over the floor. 3rd, breakfast was pleasant every morning, not too many options to choose from, but still satisfying. 4th, the indoor heated pool and hot tub was very relaxing .... all in all, we enjoyed our stay and would return. The hotel overall look is a little outdated, but nonetheless still comfortable.

Stayed in April 2024

If you are looking for something fancy- it is not your choice. Hotel is basic.

Clean, quiet. If you are looking for good balance between price and comfort-this is the deal! Nice complimentary breakfast, but come early to hit the line.

Stayed in March 2024

The bathroom ceiling was cracked and paint was bubbled up a bit. The tub faucet didn't quite clear the edge of the tub so the water would puddle in one of the upper corners and there was some mold as a result. The water would scald you if you turned it to the 1/2 way point or more. The small fridge did not have the freezer compartment & the shelves on the door were missing the rails (so anything you put there could fall out when you open the door). On the Booking.com app it says breakfast runs to 10 am but it ends at 9 am, which caused us to miss breakfast one morning. The TV was not a smart TV so we could not log in to our Netflix, Hulu etc. The AC unit would constantly turn on and off which would wake us up at times.

The staff was very friendly and helpful. The breakfast was a bit better than what I would expect. The hotel is in a great location to reach the key attractions we were looking to enjoy. The room was on par with a typical hotel in this price range as far as size and comfort.

Stayed in March 2024

Elevator seemed a bit dated. Wish I could’ve had a later check out but it worked out fine hanging out downstairs in the comfort of the lobby.

Staff is friendly. Clean, basic room, but the rate was excellent. Nice large breakfast area.

Stayed in March 2024