Great location for getting to a lot of the main sites. Friendly staff too.

Stayed in May 2024

No ceiling fans. Window air units couldn’t completely cool space, but were from the desert and more sensitive to the humidity. Kitchen utensils & glasses were a bit sparse.

The staff was amazing and location was great. Easy to get in and out of. The size and layout of the units is great and unique for Manhattan. Nice and quiet.

Stayed in May 2024

The building and our room looked tired and dated. Could do with a complete refurbishment. This also applies to the furniture on the roof terrace. There was a lot of noise from air extraction equipment, etc, situated on the roof and also an incredibly noisy fridge freezer. There is reduced daylight in the apartment due to the surrounding towers. At the time of our stay there seemed to be a lot of building work in the immediate vicinty.

Very friendly staff. We had Pentouse Apartment B which was a good size and had access to a roof terrace. The building is conveniently located to midtown and Central Park. Subway station close by and only 2 blocks to good supermarket.

Stayed in May 2024

Would be nice to have one more bathroom or toilet at least. Usually when i rent an apartment, not a hotel room, i expect a washing machine there. But it wasn't presented. Absolutely awful windows - no sound isolation at all - you sleep like on the street. That's quite terrible for the center of NYC. Breakfast is very minimalistic, lot's of bakery and non-healthy food, but no one vegetable or greens. And the location is quite far from everything interesting. More than 20 mins walk to Times Square, Central park etc.

Pretty much space, large beds, nice kitchen. In general it's okay to stay for 4-5 people.

Stayed in April 2024

The breakfast offering is not great.

Location is excellent and the apartment spacious

Stayed in April 2024

Parking is not included. You pay an extra 40$ per day for a parking lot close by with no in-out privileges. It's clearly stated in the description, and we knew about it before coming there. The appliances in the room are outdated: The television didn't work very well, the dishwasher was very old and not working very well, and the safebox ran out of battery during our stay, but the staff wasn't able to replace the batteries over the weekend.

It is a very nice hotel in a great location. We stayed there as a family with little kids, and the suite had everything we needed: A kitchen with all the cookware, oven, stovetop, refrigerator, dishwasher, and a coffee machine. The beds were comfortable, and it was fairly quiet (it's still the center of New York City, so don't expect it to be absolutely noise-free). The living room was spacious, with a nice sitting area and dining table. The bathroom was clean, and there was a large safebox in the room. The breakfast is nice. The proximity to Times Square is really nice.

Stayed in April 2024

We had been told we would need to vacate the room by 1pm on alternate days for housekeeping however housekeeping arrived each time around 9am wanting access to room.

Very spacious apartment for family of 4. Excellent location.

Stayed in April 2024

Elevator down one evening and on our morning leave. So glad we were on the second floor.

Location was excellent, breakfast was good little crowded but hey it's New York!!, staff so nice and helpful,

Stayed in April 2024

The elevator only holds six people and is a bit of a problem in the mornings, but the stairs were easily accessible.

The location for a family trip is great and the staff were very helpful. The room was clean and spacious for our family of four.

Stayed in April 2024

We asked for a topper for sofa bed which make it more comfortable. It would be a little hard for full size adults

Location pretty good. Good amount of cupboard space, full kitchen, large dining table and spacious lounge with sofa bed. Separate bedroom with large bed. Good size bathroom. Breakfast was adequate and a bonus to start the day. Was about a 10 minute walk to Time Square and 3 to 5 mins to subway

Stayed in February 2024

The 6 person suite is a fantastic option for a group that size to stay somewhere central in midtown. It's just a couple minutes walk from the 6, so you can get everywhere in Manhattan very easily. The suite is huge with great beds, great kitchen, etc. Honestly if it wasn't such a short trip we would've spent more time relaxing in the suite.

Stayed in February 2024

The heating was off, it was a bit cold inside de room.

Friendly staff, good breakfast, good size apartment, comfy bed, and excellent location.

Stayed in March 2024

East side location is a little far from some west side attractions

A nice roomy 2-bedroom apartment - good for five people

Stayed in March 2024

Convenient to transportation, mostly quiet.

Stayed in March 2024

The water pressure in the shower was a bit disappointing. Also there is a feature when you turn off the light in one the living room, the power outlets i none of the walls are also turned off which was a bit uncomfortable

The breakfast was good, a little basic but it does the job. The location is great, close to all the midtown attractions but still a bit far off from the really busy streets. The staff was helpful and attentive.

Stayed in March 2024

Nothing it was great

Location was perfect, close to everything! Penthouse apartment was spacious & had excellent amenities. Large space for 6 adults. Outside terrace was wonderful. Recommend this hotel for a large group.

Stayed in December 2023

Breakfast buffet- found molds on the cream cheese, wrinkly and discolored boiled eggs, scrambled eggs, sausage and bacon were placed on one tray.

Location and size of rooms

Stayed in January 2024

Location excellent. Breakfast good

Stayed in January 2024

N/A

We loved the family rooms and the convenient breakfasts.

Stayed in January 2024

The small room to have Breakfast meant that it was hard to get a seat

Very good location only 10 min walk from Times Square. The rooms were clean and the service staff were fantastic. Breakfast provided and very friendly staff

Stayed in January 2024

The breakfast

.

Stayed in January 2024

Nothing I can recall

The staff was friendly and kind. The room was spacious and comfortable. It was very clean!

Stayed in December 2023

Staff were very friendly and helpful. Location was great for Midtown Manhattan and subway options were not far away for traveling further afield. Breakfast was great, well set up for the day. Suite was plenty big enough for the five of us.

Stayed in December 2023

The hot breakfast was terrible each day and the radiators in our room was very noisy

The space was good

Stayed in December 2023