88 Walker St, Chinatown, New York, NY 10013-3522, United States
#47 of 418 hotels in New York
Guests' ChoiceBased on 451 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.8
Facilities
8.8
Staff
9.4
Value for money
8.3
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Liviu
RomaniaI wish there was more space in the room to put your clothes (some closet or cabinet), we only had 4 small drawers (one of which was occupied by the safe) and a small coat hanger. We stayed for 6 nights, so we had plenty of clothes with us, and we had to keep most of them in the luggage. I wish they would list the ingredients of each item from the breakfast buffet, because some people might have an allergy or an intolerance or just a preference. For example, I had no idea if the bagels contained any dairy products or not. I wish I would have seen at least one vegetable at the breakfast buffet (the potato wedges do not count). The area around the hotel is not the prettiest, it can feel a bit shady when you first arrive, since you might see some homeless folks and trash on the nearby streets (but it did feel safe, we had no problems walking around there in the evening).
The hotel was clean. It's quiet in the area during the night. The staff were nice and friendly. Didn't have to wait long for the elevators, since there are 2 elevators and just a few floors. The room was clean and the bathroom was nice and spacious.
Stayed in May 2024
Reviewed: 10 May 2024
Mi-young
GermanyBreakfast room and breakfast. 4th floor, it was too loud sometimes in the night.
It is modern and clean. Location is good, near a subway station and not far away from main sightseeing places. Very friendly staff.
Stayed in April 2024
Reviewed: 26 April 2024
Ali
United StatesLocation
Nice and clean
Stayed in April 2024
Reviewed: 20 April 2024
Liis
EstoniaThe hotel doors were really loud, when someone went out or came back then you definitely hear it. Breakfast could use some fresh things, like tomatoes, cucumbers etc.
We were really pleasantly surprised by the size of the room. The hotel was really close to the metro station so you could get to everywhere. Also receptionist was really helpful and friendly.
Stayed in April 2024
Reviewed: 19 April 2024
Ira
United StatesSmall lobby
Location and cleanliness
Stayed in March 2024
Reviewed: 19 April 2024
Bertrand
FranceThe staff was very efficient and friendly. Feeling very well welcomed. Top manager of the Hotel
Stayed in April 2024
Reviewed: 13 April 2024
Ricardo
BrazilThe location was pretty good. Staff educated.
Stayed in April 2024
Reviewed: 4 April 2024
Rachel
United StatesVery nice location, walking distance to chinatown and soho area, lots of restaurants nearby.
Stayed in March 2024
Reviewed: 3 April 2024
Orlaith
United KingdomI enjoyed it all. You do need to be willing to be out of the centre of everything though and be comfortable using public transport to get around.
A hidden gem. Clean and modern. Once you’re willing to use the subway; this place is ideal! Shout out to Reuben on the front desk. He was amazing!
Stayed in April 2024
Reviewed: 2 April 2024
Maria
GreeceThe room walls were super thin so we could hear even small movements of other guests in rooms close to ours. The toilet flash stopped working twice too. Upon reporting it to the front desk, they addressed the issue immediately, but the fact that it happened again means that probably the bathroom facilities could be improved. Also the room was indeed very small but that is to be expected in a city like NY, so that wasn’t really an issue for us.
The hotel room was very clean and the staff super helpful. Great and convenient location and an overall comfortable stay in NY. The room was newly renovated and while small, it was indeed very modern and elegant. Cleaning services for the rooms were truly perfect. The room included an iron and iron board as well as hair drier (which are not always included in other hotels). Front desk was always quick to help and very pleasant and polite.
Stayed in March 2024
Reviewed: 24 March 2024
Hinchadelatlas
MexicoI would suggest to include chocolate options on the breakfast and Coffee from breakfast was not good. Besides that's is a fantastic option to stay for visit Manhattan island on New York.
Staff is super friendly and helpful, several metro stations just walking distance. Hotel is new and very clean, breakfast area is very wide and offers a lot of variety from fruit, cereal, granola, yogurt, pastries, eggs, and make your own pancakes and waffles. Shower in bathroom has excellent water pressure and good distribution.
Stayed in March 2024
Reviewed: 20 March 2024
Andreas
SwitzerlandOur room was on the 7th floor and there was noise from a near building's ventilating system/pipe. To compensate we had nice views. Also the room itself is small and there are no wardrobes to hang our clothes, so for a weekly-stay we had to leave the stuff in our luggage which was a bit uncomfortable. Would definitely recommend for a shorter stay
Great location, cleanliness was amazing. The beds were also quite comfortable (yet they were a bit too soft for an extended stay and my own liking), very friendly staff.
Stayed in February 2024
Reviewed: 20 March 2024
Milana
United StatesN/A
Soundproof rooms, great location, decent breakfast
Stayed in March 2024
Reviewed: 18 March 2024
Manon
NetherlandsBit noisy but that's understandable in NY. One morning when I arrived at 9.30 for breakfast almost everything was gone.
Very friendly staff, comfy bed. Close to the train (=metro)
Stayed in March 2024
Reviewed: 11 March 2024
Eli
SpainThe only thing I’d change, the quality of the proteins: eggs, sausages and burgers.
I loved how clean the room was, all the staff have been amazing from day one. Helaida (I think) the waitress at breakfast time is so kind and helpful. She does her job excellent!!! The supervisor has also been very helpful and she is really kind. When I come back to NY I think I’ll book the same hotel! Thank you guys🤍🤍🤍😘😘😘
Stayed in March 2024
Reviewed: 7 March 2024
Kay
United KingdomVery clean and comfortable. Staff helpful & friendly, breakfast really good. Hotel is close to the subway.
Stayed in March 2024
Reviewed: 6 March 2024
Tim
United KingdomI needed to dial into a few early morning meetings with the UK - the room was clean with a comfortable desk and strong wifi - and the buffet breakfast was great. Extra coffee in the lobby was a nice touch when I'd exhausted the supply in the room. The hotel is not in the most spectacular part of town but it still felt safe at night. No complaints.
Stayed in February 2024
Reviewed: 4 March 2024
Maria
United StatesThe view in the room.
Great location. Comfortable bed. Friendly and attend staff. Good breakfast.
Stayed in February 2024
Reviewed: 3 March 2024
Anna
CanadaQuality of the sheets and pillows
Fresh renovation, clean, well equipped, good staff, good breakfast- big bonus, free tea, coffee, water all day long, you can open windows, had a good sleep
Stayed in March 2024
Reviewed: 28 February 2024
Nikos
BelgiumRoom was a bit smaller than what some europeans might expect, but we never felt like it was a big issue. Would be bice to have proper plates and glasses at breakfast.
New, clean and tidy hotel. Staff were all excellent, helpful and friendly. Breakfast was quite decent. Excellent location, literally next to the sub stop. Lots of good restaurants nearby.
Stayed in February 2024
Reviewed: 27 February 2024
Sarah
CanadaThe free breakfast was a plus! Really good and lots of options. The bed was comfortable, The staff were helpful and friendly They offered ear plugs for night time but we didn’t need them
Stayed in February 2024
Reviewed: 26 February 2024
Eric
CanadaGreat location, reasonable price, very clean
Stayed in February 2024
Reviewed: 25 February 2024
Jackie
CanadaClose to everything. New and contemporary. Super helpful staff.
Stayed in February 2024
Reviewed: 23 February 2024
Carlan
AustraliaThe breakfast was not terrific, but suitable for a quick bite before heading out.
The location is phenomenal and the staff are great. Rooms are neat and comfortable. Exactly what you want for a city where you’re not spending a lot of time at the hotel.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content