13428 Blue Heron Beach Drive, Lake Buena Vista, Orlando, FL 32821, United States of America
#188 of 388 hotels in Orlando
Guests' ChoiceBased on 381 hotel reviews
8.3Cleanliness
8.1
Comfort
8.2
Location
9.2
Facilities
8.2
Staff
8.2
Value for money
8.5
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2024
Isaias
United States of AmericaThe furniture is old, the sofas are old and smelled. The table chairs are old, your even afraid of sitting on them. the carpets in the rooms need a cleaning they are very dirty, when you get out of the shower and stepped on the carpet your feet would turn black thats how dirty the carpet is. the room had many aunts and spiders.
Location of the facility was perfect. Liked the pool area and river.
Stayed in May 2024
Reviewed: May 13, 2024
Sheri
United States of AmericaWe only stayed two nights. went to epcot for a day. would have liked to stay longer to spend some time at the pool, but couldn't contact the unit owner.
Stayed in May 2024
Reviewed: May 8, 2024
Degraaff
AustraliaThe fittings were a bit dated. The bathtub in main bathroom did not drain very well.
The location was great, the size of the apartment was great. Great to have a kitchen and laundry facilities. Across the road from grocery store. Lots of takeaway food options close by.
Stayed in May 2024
Reviewed: May 7, 2024
Mike
United States of AmericaMy room had such a strong smell. It was a deodorizing smell. Way to strong. We got in very late. It was overwhelming. I opened window and doors but I was exhausted and wanted to go to bed. lucky i found a mask still in my suitcase i wore to sleep. I bought Lysol to try to tame it down the next day. It got better daily but it was too much. Place was clean, not need to knock you out with Oder. I stayed here a few years back it was a nice place. They are now dated and worn. The walls have touch up paint all over. Looks tacky. Just pain the walls.
Stayed in March 2024
Reviewed: April 28, 2024
Zouhir
United States of AmericaIt smelled the cigarette inside the room
Good
Stayed in April 2024
Reviewed: April 21, 2024
Daniel
United States of AmericaThe furniture needs to be updated.
The view and the location
Stayed in March 2024
Reviewed: April 13, 2024
Avery
United States of AmericaFurniture was old and worn!
Location
Stayed in April 2024
Reviewed: April 8, 2024
Karen
IrelandThere was minimal cleaning of our suite.
The location to the parks and restaurants.
Stayed in April 2024
Reviewed: April 7, 2024
Jorge
United States of AmericaVery nice place close to Disney lots of stores and food near by. The lake view is my favorite beautiful day and night.
Stayed in April 2024
Reviewed: March 24, 2024
Alexandra
United States of AmericaThe room was very dirty, dust bunnies everywhere, and the appliances need to be upgraded; ex I think every blinds in the rooms had a falling piece that needed to go back in place..
The location and the beautiful lake view, the sunset is especially beautiful to wake up too. The pool was amazing too!
Stayed in March 2024
Reviewed: March 12, 2024
Carol
United KingdomNeeded a good deep clean, place was dated and not clean.
Good amenities, comfy bed and good location
Stayed in March 2024
Reviewed: March 12, 2024
Gregg
United States of Americadidn't like or use the two chairs. they are adirondack style and hard to sit in.
elevators were phenomenal. Loved the heated pool.
Stayed in March 2024
Reviewed: March 7, 2024
Malia
United States of AmericaThe room was outdated, musty & didn’t feel clean. This however wasn’t a deal breaker, we bought supplies, cleaned our unit & made it livable for our stay. The views did it all, hands down made up for the room!!! We loved it! Adapt, conquer & find the Beauty in this property!! This truly is a gem!
The Views were incredible! The staff were super accommodating & attentive! The location was perfect!
Stayed in March 2024
Reviewed: March 5, 2024
Sheldon
United KingdomFurniture and condition of rooms are dated and could do with a wee spruce up.
Friendly staff. Great location. Great pool.
Stayed in March 2024
Reviewed: February 23, 2024
Julia
United KingdomThe accommodation was extremely tired and very worn - threadbare carpets and very worn out furniture . Also a very musty smell when entering. We went straight to a store and bought fabric deodoriser!!!
A beautiful place to unwind- great views - amazing pools - super friendly and helpful staff . Especially loved that the hot tub and bar were open until 11pm !!! Very clean apartment with facilities for cooking and washer /dryer too.
Stayed in February 2024
Reviewed: February 7, 2024
Vanfleet
United States of AmericaThought there be more to do. Small bar and it was out side.. when we look it up.. they made it seem bigger
The size of the place
Stayed in February 2024
Reviewed: January 10, 2024
Blessing
NigeriaThe Wi-Fi was failing intermittently. There is need to change the furnishing in the living room to give a modern look
it meet my expectation.
Stayed in December 2023
Reviewed: January 4, 2024
Sally
United States of AmericaHardly any bedding on the bed in master bedroom, and it was chilly this time of year. Door to bedroom did not latch shut or close at all and couldn’t be locked or closed at all for privacy. Bright light coming into bedroom at all times needs some room darkening curtains or shades to prevent outside light from shining into room.
Extremely close to everything at Disney. You could even see the Epcot ball from the corridor walking to the elevator. Very clean!
Stayed in January 2024
Reviewed: December 26, 2023
Gary
United States of AmericaA lack of maintenance in the room but nothing that bad. It was addressed.
The view and the location.
Stayed in December 2023
Reviewed: December 23, 2023
Matthew
United States of AmericaPlumbing issues. Toilets had slow leaks and so would refill the tanks every 20 minutes or so. The showers never got hot.
Wonderful location, nice big apartments.
Stayed in December 2023
Reviewed: December 20, 2023
Helen
New ZealandTHE WEATHER!!! Furniture is a little dated but comfortable
Everything
Stayed in December 2023
Reviewed: December 19, 2023
Yee
SingaporeBeds are too soft. Furniture is very dated. Not enough pots and pans.
Location cannot be beat. 5-15 mins to Disney World and under 20 mins to Universal.
Stayed in December 2023
Reviewed: December 16, 2023
Richard
United States of AmericaDue to the location of the resort, the traffic in the area was very busy. It was difficult to get into and out of the resort. There were some very minor issues with our room: Handle in main bathroom tub was loose; sink drain plug did not work; TV in living room had a line through the picture; hair dryer in second bedroom did not work. None of these issues had a negative effect on our stay.
The property met all my major expectations: comfort, cleanliness, and quiet. The room was actually larger than I expected. I liked the location in relation to all the things we planned. All the attractions we were visiting were close. There were numerous dining options to chose from in the immediate vicinity.
Stayed in December 2023
Reviewed: December 11, 2023
Sean
United States of AmericaThe tubs in both bathrooms and kitchen sink had tiny ants roaming around the faucets/drains. Water pressure was pretty weak for the tubs/showers.
Beautiful views from the balconies off the living room and master bedroom. Relaxing atmosphere by the pools and wonderful staff at the tiki bar.
Stayed in December 2023
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