12007 Cypress Run Road, Lake Buena Vista, Orlando, FL 32836, United States of America
#126 of 388 hotels in Orlando
Guests' ChoiceBased on 1466 hotel reviews
8.5Cleanliness
8.5
Comfort
8.4
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
8.8
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 18, 2024
Scott
United States of AmericaThe beds suck
The staff and the whole property
Stayed in May 2024
Reviewed: May 16, 2024
Cheriyath
Saudi Arabiai like the cool and carm surroundings
If provide intor pool will be good family and booking system for pool service.
Stayed in April 2024
Reviewed: May 14, 2024
Cynthia
United States of AmericaNothing that I can say of
Booking.com
Stayed in May 2024
Reviewed: May 10, 2024
Michelle
United States of AmericaN/a
Everything especially close by shopping
Stayed in May 2024
Reviewed: May 9, 2024
Mark
United States of AmericaMy unit's couch & chair were a bit dated but all other features well equipped (cooking utencils, plates, glassware etc.).
Besides a comfortable value? Convenient to on-site activities (horse shoe, mini-golf, shuffle board, etc) and 4-5 pools, (most heated) and bbq grilles. Front Desk personnel and maintenance/support staff were friendly and helpful.
Stayed in May 2024
Reviewed: May 8, 2024
Giovanni
United States of AmericaParking was an issue, half of the spots were taken by a big dumpster and people were using garbage bins to save their spots. Beds were very uncomfortable and the speed bumps were too big, even going 2 mph felt like an earthquake . I also had to call the property to get my deposit back when things like that are normally automatic, chasing a company for money is never fun.
Very spacious and a private balcony, it was different and nice
Stayed in April 2024
Reviewed: May 7, 2024
Yvonne
United KingdomNo full length mirror, no magnified shaving mirror
Good location, unit had everything we needed for an enjoyable and practical stay, good amenities within and around resort, comfortable, clean, friendly staff who kept us informed of what was happening around the resort and within the unit
Stayed in May 2024
Reviewed: May 6, 2024
Richard
United States of AmericaI couldn’t watch HBO on one or more tv’s. For some reason it was not available.
Secure location, good lighting.
Stayed in May 2024
Reviewed: May 6, 2024
Angela
United States of Americadirty shower cap in master bathroom when I checked in and a slug in the room with the twin beds. had to kill and clean it myself
convenience, price, amenities
Stayed in May 2024
Reviewed: May 5, 2024
Jane
United KingdomFrequency of shuttle service.
Location. Swimming pools.
Stayed in April 2024
Reviewed: May 4, 2024
Jack
CanadaThey shut the water off for repairs during our stay which was not good time since we needed to be ready for an event.
It’s very clean and spacious the condo itself.The pools are well maintained.
Stayed in April 2024
Reviewed: May 3, 2024
Darin
United States of Americamultiple pools size of suite freindliness of front desk
Stayed in April 2024
Reviewed: May 2, 2024
Chays18
United States of AmericaWe waited 20 min to be able to check in. No one was at the front desk when we arrived . One day they sit off the water from 10 am to 4pm for repairs that means no toilet, sinks, drinking water etc.
The room was really nice and the facilities were nice. Great family place. Lots of activities for kids.
Stayed in May 2024
Reviewed: April 30, 2024
Raquel
United States of AmericaTowel service . Only allows u 6 towels max n u can only trade them in for fresh ones on Tuesdays and Thursdays. Also I waited for toilet paper over 3 hours
Size of the room was great all seemed to have a Lil patio pools n grilling options were great
Stayed in April 2024
Reviewed: April 30, 2024
La'shyra
United States of AmericaAn elevator for people that has a hard time going up stairs but everything else was fantastic
N/A
Stayed in April 2024
Reviewed: April 29, 2024
Philip
United KingdomIt's just missing a bar.
Our 4th visit and will use again.
Stayed in April 2024
Reviewed: April 28, 2024
Ignacio
Costa RicaWe had a wonderful stay. The staff were friendly and accommodating. We requested a first-floor room due to traveling with our baby, and they fulfilled our request without any hassle. The room was clean and comfortable, and the location was convenient for exploring Orlando. Highly recommended for families!
Stayed in March 2024
Reviewed: April 24, 2024
Karen
United States of AmericaThat we couldn't open the windows in the living room.
The staff and the ground keepers were friendly and also saying hello.The pools were cleaned every morning. The grills were like brand new and that's a big plus when you don't want to eat out every day.
Stayed in April 2024
Reviewed: April 24, 2024
Gina
United States of AmericaNot one thing.
Everyone was wonderful and very helpful.... especially Phillip. We loved the location and our suite was cozy, clean and comfortable. We will certainly be looking to come back!
Stayed in March 2024
Reviewed: April 23, 2024
Rickey
United States of AmericaPool conference and heated
Stayed in April 2024
Reviewed: April 23, 2024
Doris
United States of AmericaWe had a great experience! Having 2 bedrooms & 2 bathrooms was extremely convenient for our family. The kitchen is so big and everything was very clean! The furniture could use some TLC, but overall we really enjoyed our stay. We definitely plan on returning!
Stayed in April 2024
Reviewed: April 23, 2024
Krystal
United States of AmericaWhat a lovely suite we were given! We were right next to the pool. We loved the heated pool. Perfect place to take your family.
Stayed in April 2024
Reviewed: April 22, 2024
Niki
United States of AmericaRoom was exactly as pictured. I also checked out YouTube for a video tour, and I am thankful I knew what to expect. The full-size kitchen came with everything you would use at home- utensils, blender, bowls, etc.
Stayed in April 2024
Reviewed: April 22, 2024
Jennifer
United States of AmericaI can only speak for my room, it was a little dated (rugs, oppose to some rooms having no rugs, smaller TV’s, some TV’s mounted, some not) but, I didn’t come to hang out at the hotel or critique it. It served the purpose very well, I do believe they are updating as well.
The whole property is immaculate! From the pool area down to the laundry rooms. The staff are very nice, makes you feel welcomed as soon as you walk in to check-in. This resort is absolutely family friendly, the in -house activities makes for a day hanging at the resort much better. I also like how they advertise 24 hr security and you actually see them too! Our family had a great time, so much that we already booked for April 2025!!
Stayed in April 2024
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