Milk for coffee and tea needed to be purchased at extra cost

Location was good Comfortable bed Kitchenette

Stayed in May 2024

Do not clean the room everyday, it has to be requested, Is nice to avoid all the unnecessary laundry everyday but the difference between Airbnb and a Hotel should be that, the fact that they clean not requested. Also should be written in booking. Only in USA there is a caution deposit for hotels, is incredibly but is all the system in USA not this particular hotel so not their fault.

Is very close to metro 42st 8av The personal was kind and helpful Considering the incredible prices in the city the hotel is ok, good balance and at least rooms are not tiny.

Stayed in May 2024

Super hotel vlakbij Times Square

Stayed in April 2024

The room was dated and in need of a bit of tlc , chunks missing off drawers, bath was patched up

The location was great for our sightseeing trip, easy to walk to Times Square and close to subway. Staff were very accommodating and friendly , room was clean and comfortable , free coffee was so much appreciated

Stayed in May 2024

I was supposed to receive an upgrade in my room, to a room with view of the city, but it didn´t happen. Staff said it was a promotion by Booking but they didn´t have such room available.

Stayed in May 2024

Bad smell was there due to shower curtain was not clean regularly.

The room had kitchenware and microwave that helped us a lot.

Stayed in May 2024

It was a decent place to sleep at night, but very plain. The seal on the fridge was broken, so nothing stayed cold. The title of the posting makes it sound like you're staying at Times Square, but it's at least 3 blocks away, which isn't a terrible walk, but the title is a bit misleading.

I liked how close it was to Times Square, and the helpfulness of the staff. The room was very clean and functional.

Stayed in May 2024

Our door didn’t shut from the outside and u called twice. After an hour, we went to bed. When we checked out, the door didn’t shut so we just left it open. Staff on chat and when I called was very patronizing. Staff on site was amazing. Very disappointing that our room wasn’t moved.

Great location. Spacious rooms for NYC.

Stayed in May 2024

Some of the fixtures were very worn and dated. My shower was missing a shampoo/ conditioner dispenser. Some of the elevator buttons don’t light up. Makes it hard to tell where it’s headed

Free laundry facilities were a big plus! Very comfortable bed and recliner chair. I was able to check in early which was great, and they held my luggage after checkout. Very convenient.

Stayed in May 2024

Good location, clean, facilities are amazing, specially the laundry and kitchen.

Stayed in May 2024

The room was clean and comfortable. The employees were all very friendly and helpful.

Stayed in May 2024

Quite a few homeless hanging around in the vicinity but it didn't affect our stay too much.

Great facilities. Coffee machine, facility to boil water, tea towel, washing up liquid & dishwasher tablets. Quality toiletries too.

Stayed in April 2024

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Stayed in April 2024

Don’t be fooled by the name - IT IS NOT A SUITES HOTEL. There is however a kitchenette that was nice but we didn’t use it.

The location wax amazing!

Stayed in March 2024

Staff

Great Location

Stayed in March 2024

The fridge wasn't cold enough

Well equipped kitchen, nice bed, free coffee at the lounge, excellent views.

Stayed in April 2024

no real view

liked the location

Stayed in February 2024

That because the booking was made through booking.com they did not off the IHG points

Location is close to Time Square which is ideal for a tourist. Bed was comfortable, room was a good size and a nice kitchen

Stayed in April 2024

Excellent staff, great in-room kitchen facilities.

Stayed in April 2024

- the AC/heater is a unit under the window, may be a little noisy for some ears, perfectly fine for me though. - the room key cards were constantly get demagnetized, that required constant reactivation at front desk. It seemed to be a recurring issue with other customers too. - some would say the room or bathroom could be elevated a bit and modernized a little.

+ great location, closeby Times Square, near metro stations, in the heart of Manhattan. + great comfort, room was furnished with a little kitchen that was perfectly functional. + great isolation overall, no undesired noise from street or neighbours. + front desk crew was extremely friendly and helpful for various requests. + great value for money overall.

Stayed in April 2024

No breakfast

Very well located and nice room

Stayed in April 2024

The bed was too high and too soft. Got a bit of a back ache due to the soft mattress. Wifi did not work for the first two days of stay.

Location is excellent. Well-appointed room with amenities of kitchenette to make a short stay comfortable

Stayed in April 2024

Wifi was pretty much non-existent throughout our stay. Would have been nice if the staff gave us a heads up on this.

Location Coffee Room was clean and well equipped.

Stayed in March 2024

Location didn't feel safe to walk alone at night. Kitchen could have used a kettle but there was a stove top pan to boil water. Some of the TV channels didn't have sound. A little noisy outside from the traffic. Air con was also quite noisy.

Location was convenient for tourist spots and subway. Bed very comfortable. Well equipped kitchen. Gym was small but adequate. Nice to have a bath. Good blackout curtain. Grateful for the air con.

Stayed in March 2024