I think Queen room was a little small for its value and the AC was kind of noisy, even at the fan mode it was loud. When we turned off the fan, it got hot. For those who are not light sleepers like I am it might not affect or maybe it was something related to our room, still a note to take.

The location is perfect, just two blocks away from the Central Park as well as Rockefeller Center. The room was spotless, very clean. We stayed for five nights and have the room cleaned once, it was very neatly cleaned, sheets and towels changed. The area of the hotel is also convenient, however right now there is a construction going on. Although we haven’t heard anything from our room at the ninth floor, it might change for other rooms. There are lot of restaurants and cafes around, very practical for a quick lunch or dinner. Also the breakfast was all we could’ve asked for, omlette with cheese was warm and different pastries. They even had cartons for taking to-go.

Stayed in May 2024

No major complaints, our stay was quite excellent. As a personal preference, having a small coffee pot option in the rooms would take the hotel to the next level (especially early in the morning), but there is coffee and tea available downstairs, so it's not a dealbreaker by any means.

The rooms are not big but they are very comfortable. The daily breakfast, coffee station and 24 hour snack bar are a wonderful amenity and definitely worth it in value. Staff is very welcoming and the location is unbeatable. We enjoyed our stay and were minutes away from the MoMA, Central Park, Lincoln Center, Rockefeller Center and 5 Ave.

Stayed in May 2024

Staff very kind and helpful.

Stayed in May 2024

Rooms were a little smaller than expected, but it is New York.

Location is fantastic, short walk to Central Park, Times Square, and Carnegie Hall.

Stayed in May 2024

Dining area cramped

Location, Staff, Room

Stayed in May 2024

Size of room

Let us store luggage all day

Stayed in May 2024

Location, very nice staff

Stayed in May 2024

Small room but it was okay.

Everything was perfect. Just missing some closets to put all of our stuff.

Stayed in April 2024

The first room I was offered, on the third floor, faced the street, with garbage cans, portable restrooms, and construction on Carnegie Hall--all on view. On the reservation, I had requested a rear room, and my room was changed the next morning. Although street noise woke me early in the original room, my stay in the rear-facing room was uniformly peaceful. So, in this hotel, a rear-facing room might be considered by many as preferable to a room facing West 56th Street, unless on a higher floor, above the unattractive street view and morning traffic and noise. Regarding my fifth-floor room, I liked almost everything except for the small size of the bathroom. Otherwise, the room was comfortable and restful. I had a queen room, which was perfect for a solo traveler but perhaps a bit tight for some couples.

When I finally was offered the room I'd requested (see below), I enjoyed almost everything about the clean, modern, well-planned accommodations. Comfortable bed, wall safe, good storage spaces, soothing lighting, wonderful shower. And a sound-proofed, quiet room. Little noise in the hall, with only four rooms per floor. My three out of four nights in the fifth-floor rear room were among the best I'd ever spent in a New York hotel. This hotel excels in multiple ways: great front-desk service, perfect midtown location, regular and meticulous housekeeping service, and amenities such as a hot breakfast and coffee, tea, soft drinks, and snacks available at the breakfast bar, 24 hours a day. The entire front desk staff were attentive and welcoming. Special kudos to Elijah, always pleasant and helpful, and also to Pablo, Delia, and other front-desk attendants whose names I didn't catch. I would stay at the Carnegie again in a heartbeat.

Stayed in May 2024

Nothing ng

So central and small

Stayed in April 2024

Room was small, but that’s to be expected in New York. We would have liked more fruit options at breakfast.

Lovely staff. Great room with all charges included. Breakfast included plus lovely wine cheese and snacks every evening which was complimentary.

Stayed in May 2024

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Stayed in May 2024

We were there for work and location was very convenient. There is no restaurant, but we appreciated complimentary buffet breakfast in the morning, cheese and wine in the afternoon and coffee machine available round the clock.

Stayed in May 2024

The shower was a little difficult to understand, but no major issues.

The location, the breakfast and the service from staff.

Stayed in April 2024

The breakfast could be more diverse.

Great location and service! Highly recommended.

Stayed in April 2024

Very clean Great location. Nice selection of breakfast items Coffee, snacks available throughout the day

Stayed in April 2024

Quick check in. Friendly staff.

Stayed in April 2024

nothing

Perfect location for all my needs - shows - opera - carnegie hall - safe area - small hotel - did not need all the things lie room service - plenty of restaurants nearby - staff were absolutely fantastic

Stayed in April 2024

The suitcase stand is part of the TV and table station and it is not possible to fully open the suitcase without bumping into the shelf - strange design that is not functional. No vegan options at breakfast at all. However, there is Pret cafe nearby which is vegan-friendly.

Fantastic location within a 3-minute walk to Central Park (despite some noise from Carnegie Hall construction). Very good shower, Rituals branded bathroom supplies, relatively quiet street. Bathrobe was comfortable and AC was new and worked very well. Overall the hotel is new or recently refurnished.

Stayed in April 2024

At the time of our stay there was building work being undertaken on Carnegie Hall opposite the hotel so our initial room was noisier than we would have liked. We mentioned this and were relocated without issue. The breakfast area is quite small and can at times become crowded with guests getting breakfast but this was not an issue for us.

The location and price were prime drivers in the choice of this hotel. We wanted to be a short walk from the southern end of Central Park, 5th Avenue, MOMA and Times Square. There are numerous reasonably priced dining options on 56th Avenue or nearby for both breakfast or evening meals. The staff were friendly and helpful. A pleasant touch is a 'happy hour' each evening with complimentary wine and nibbles. The hotel is well maintained and very clean. We liked the 24/7 hot and cold drinks available and nibbles.

Stayed in April 2024

The breakfast facilities were very cramped The coffee was appalling

The location The staff at reception were brilliant!

Stayed in April 2024

Nothing

The hotel was very nice and the staff was amazing and very accommodating

Stayed in April 2024

The outside noise was a little intrusive at times but manageable as we were on the 16th floor. It might be a problem for rooms on low floors facing the street

Excellent location and very friendly knowledgeable staff. Our room was faultless and exceeded our expectations as it was very spacious ( we booked a King Junior Suite) with floor to ceiling windows.

Stayed in April 2024

N/A

Perfectly located to everything yet quiet.

Stayed in April 2024