55 West 44th Street, New York, NY 10036, United States
#366 of 418 hotels in New York
Guests' ChoiceBased on 1352 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
9.2
Facilities
7.2
Staff
8.0
Value for money
7.4
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End of dialog contentReviewed: 22 May 2024
Lynsey
United KingdomIn my room was 3 adults and in all American hotels I’ve stayed in before there has been two double beds however there was one queen and a single sofa bed which for adult for a week was a bit disappointing. The lady who works in the breakfast restaurant was extremely rude to us which was such a shame.
Location was amazing! The free grab and go breakfast was very handy especially as weren’t expecting it! Reception staff were very friendly and when we had a couple of room issues they got it fixed right away.
Stayed in May 2024
Reviewed: 15 May 2024
Julieta
MexicoOne of the ladies at the breakfast room was rude three days in a row, the other lady was super nice.
Location is excellent. Breakfast was included, it’s not a big breakfast and food variety is pretty low but it’s enough to get you through the morning until lunch.
Stayed in May 2024
Reviewed: 12 May 2024
Sharon
SingaporeRequest for high floor was missed and not accommodates room cramped and dark as windows looked into other buildings
Central location, clean
Stayed in May 2024
Reviewed: 7 May 2024
Dunn
United StatesNo microwave in room
I enjoy my stay every time I stay. I love the ambience and the decor! I just want them to have a microwave in the room!
Stayed in February 2024
Reviewed: 3 May 2024
Puspa
United StatesIt wasn’t clean
Comfortable
Stayed in April 2024
Reviewed: 1 May 2024
Dolline
United StatesElevator was sketchy.
breakfast was fine. Did not like the elevator,....too slow and didn't sound too safe!!!
Stayed in April 2024
Reviewed: 29 April 2024
George
United StatesNo athletic facility although they did have a voucher for a 3rd party facility.
Room was clean and well appointed. The bathroom was an marble and fitted out well. Everything worked as expected.
Stayed in April 2024
Reviewed: 24 April 2024
Shelby
United StatesBathroom shower had tape instead of caulking in one area
Location was ideal for my conference. Room was a bit worn down.
Stayed in April 2024
Reviewed: 23 April 2024
Michael
United StatesRoom size for the cost
Front staff
Stayed in April 2024
Reviewed: 22 April 2024
Neeraj
JapanFront desk. Only one person was there for check in and check out
Location
Stayed in April 2024
Reviewed: 6 April 2024
Tracy
United KingdomThere was no wardrobe in my room
Breakfast was a surprise as I though I had booked room only. Basis but plentiful and a clean dining room Great location 5 minute walk to Tmes square
Stayed in April 2024
Reviewed: 6 April 2024
Emilia
United StatesIt was close to all the attractions. One minute walk to Times Square , and a shorter walk to Brian Park.
Stayed in February 2024
Reviewed: 6 April 2024
Jahren
United KingdomThe toilet made a loud noise occasionally.
Fantastic location, super polite staff and great value for money.
Stayed in April 2024
Reviewed: 2 April 2024
Lasilin
United StatesRate was not what it showed in booking.com. While booking through booking.com, it said $200 deposit fee is included in the total amount which will be refunded but in the hotel they said it is not included and we had to pay 200$ extra as security deposit.
Location is excellent. Breakfast was vegetarian.
Stayed in April 2024
Reviewed: 25 March 2024
Marisa
United StatesCheck-in time was scheduled for 3:00 pm. We arrived on time, and our room was not ready yet. We were assigned room 701, which was not good, it smelled so bad, and the made bed seemed to be thrown away quickly without order. The breakfast service is very poor.
The second room was clean and comfortable. It was assigned after we complained about the first room. I searched for this hotel because the location could be adjustable for my family itinerary.
Stayed in March 2024
Reviewed: 20 March 2024
Barryan
United StatesElevator was stinky, breakfast options was really a variety
Great location
Stayed in January 2024
Reviewed: 19 March 2024
Karen
United StatesAmenities are short that’s for sure
I liked the location, but I’ve never stayed in the room without a microwave or coffee maker
Stayed in March 2024
Reviewed: 16 March 2024
Esther
United StatesThe room had no curtain and the light came through. Housekeeping was loud on the walky very early in the morning.
Everything was great
Stayed in February 2024
Reviewed: 14 March 2024
O'leary
CanadaThe city club hotel was wonderful. The staff was very helpful. The rooms were acceptable. One of the beds was caved in and we found it a bit uncomfortable. The other bed was very comfortable. The bathrooms have no fans but it does have a window. A fan would be best. The carpet is somewhat clean but if they renovate I suggest LVP or tile. Good value for the money. The breakfast is ok.
Stayed in March 2024
Reviewed: 13 March 2024
Andrea
ItalyNo wardrobe
Location Big room
Stayed in March 2024
Reviewed: 13 March 2024
Nick
Italyi had difficulties to check in because my card was not accepted (the card was good) and staff did not accept cash for deposit,
quality price ratio and position top
Stayed in January 2024
Reviewed: 11 March 2024
Caroline
CanadaGreat location! A block away from Times Square. Staff was friendly and efficient! Bonus continental breakfast was a surprise to have included. Great coffee machine in dining area. Room was spacious and nice. Would definitely recommend.
Stayed in March 2024
Reviewed: 10 March 2024
Wendy
CanadaNo complaints
The location was perfect, not far from Time Square, we loved the size of the room and the beds were clean and comfortable. Nice washroom and they have breakfast- though we missed out on it. Staff were very nice and helped with the parking discount across the street, can't remember the price exactly but around $45-$55usd per night. Free wifi was good
Stayed in February 2024
Reviewed: 8 March 2024
Dereck
United StatesFront desk staff put me on hold for over 20mins Female that works over night
Everything else was great
Stayed in March 2024
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