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  5. Reviews of Collective Governors Island

Reviews of Collective Governors Island This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Craig Rd N, Governors Island, New York, NY 10004, United States of America

#60 of 416 hotels in New York

Guests' Choice

Review Score

Based on 61 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 30, 2023

    9.0
    It was magical ✨️
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    I would have appreciated if the kitchen was open extended hours for snacks. It's a car free Island so there are no stores and only one other restaurant. Everything has to be brought over on the ferry so pack carefully. They do pick up you up on a golf cart so don't worry about the walk.

    This is a beautiful outdoor glamping retreat overlooking NY Harbor, The Statue of Liberty and The NYC skyline. We went in late October and it was so cozy, comfy and relaxing. You can relax at the retreat or walk around Governors Island, take in the sights and engage in the various activities. The bar is open all day but the restaurant is only open for breakfast, lunch and dinner . There are coolers or refrigerators in your lodgings...so pack your own snacks and beverages. Sit on your deck, enjoy a glass of wine and watch the sunset over the harbor...unforgettable!

    Stayed in October 2023

  • Reviewed: October 29, 2023

    10
    I can’t wait to come back!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Super cool experience! My daughter and I had a blast! Loved the s’mores, the heated beds, the view and the food

    Stayed in October 2023

  • Reviewed: September 30, 2023

    8.0
    Would have been much better if it hadn’t rained the whole time. Would definitely love to come back in the summer!!
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant food is way way overpriced!!

    Employees are fantastic!

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Luxury Tent - King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The oysters seemed frozen not fresh

    Stayed in July 2023

  • Reviewed: September 5, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night

    $20 for a beer? What's up with that? Cocktails and wine more reasonably priced, not sure what the deal is on beer pricing, but I went to get one and had to abort, being congenitally incapable of dropping $20 for a brew. It was quite loud in the morning due to helicopters -- not their fault and they warn you about it and supply earplugs, but FYI.

    Staying here was big fun. A quick ferry ride and you feel like you've really escaped NYC, and the campground was great -- tents/beds are comfortable, staff is helpful, loved the campfires and hammocks. My daughter and I loved it and would totally do it again.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    Great views, modern amenities, no sleep :(
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The noise level at night was unbearable. We did not sleep. There are party cruise boats that dock right in front of the property until 4am and play music so loudly that can be heard for miles. Some disclosure about this given the price for a one night stay would have been appreciated.

    Our tent was wonderfully appointed and the property grounds and views were amazing.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    10
    This was a terrific experience!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    I liked everything.

    I was there with my twins and their families. Breakfast was in a fun location (tent) and quite good.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had a 45mins wait for concierge pick to the camp suite . Irritating ,but otherwise we had a great time.

    Stayed in July 2023

  • Reviewed: August 14, 2023

    9.0
    Truly a unique excursion, with beautiful accomadations, quality services and a perfect location.
    • Leisure trip
    • Couple
    • Luxury Tent - King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Location, back drop of NYC and the facilities. Staff was accommodating, and pleasant.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    9.0
    AMAZING
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A lot of dust in the tent, a few staff members didn’t know too much about a few things

    Me and my kids loved it! It was great

    Stayed in August 2023

  • Reviewed: August 13, 2023

    9.0
    All good. Kitchen can do better. Short staffed and limited dinner options.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Food

    Location

    Stayed in August 2023

  • Reviewed: June 11, 2023

    8.0
    our repeat trip and great staff great views
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    construction is going on at the property

    beautiful location on the Harbor

    Stayed in June 2023

  • Reviewed: May 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The person checking us in seem confused and the rental we had didn't seem to be stocked properly we had to call for toilet paper to be brought

    Peaceful and the view of city and statue of liberty from island was awesome.

    Stayed in May 2023

  • Reviewed: September 7, 2022

    10
    Heaven on earth
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Can't drive there

    EVERYTHING

    Stayed in September 2022

  • Reviewed: May 11, 2022

    10
    This was a quick stop on a road trip from NH to DC. My daughter treated us for a Mother’s Day gift❤️
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the hot water didnt work in one of the showers. the paths between tents was unkempt. it would make the experience better if the grounds were as maintained as the center of the area

    it was a perfect escape from the city. the accommodations were cozy, clean and exactly the glamping experience I was looking for

    Stayed in May 2022

  • Reviewed: October 8, 2021

    10
    A truly magical experience!
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 1 night

    I should have planned to arrive earlier and leave my bag to explore the island. This was no fault of The Collective, just poor planning on my part.

    Our stay at the Collective on Governors Island was one of the most unique, peaceful, and enjoyable experiences I have ever had in New York City. The retreat is absolutely bucolic. The accommodations and views are spectacular, and the service is impeccable.

    Stayed in October 2021

  • Reviewed: August 8, 2021

    10
    Very good for discounted price
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Food in restaurant, selection and quality

    For discounted price is amazing experience but for regular price $600 per night would not worth it. Thank you

    Stayed in August 2021

  • Reviewed: July 23, 2021

    10
    Beautiful place!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The perfect place to relax and enjoy the view of NYC, very clean and excellent service! We loved it!

    Stayed in July 2021

  • Reviewed: May 6, 2024

    4.0
    Disappointed and full of issues
    • Leisure trip
    • Couple
    • Villa with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    We had a very disappointed stay. We were celebrating a very special date and booked the most expensive and comfortable unit in the hotel. When we got there, the staff showed us around and “looked like” everything was working in the cabine. We went out for dinner and when came back the unit was freezing we tried to adjust the heater and noticed it was not working at all. Called the staff and took a while to someone come and try to fix the problem. There was no one who knew how to fix a heater. They suggested to bring 2 portable heaters, and after some time we noticed the room was still freezing and the portable heaters were not working. It was almost midnight and we still couldn’t enjoy our time, it was very stressful and we had to move to another unit much inferior than the one we booked. The new unit we moved to was not very clean and in the morning, the coffee machine was not working. If they want to charge over $1.2k for a night, they need to guarantee everything is working well and also have a quick backup plan for this kind of situation. We did a formal complaint in the following day and got partial reimbursement. The manager who helped us was very nice, but again the whole experience was disappointed. And our special celebration was not what we were expecting.

    The view of Manhattan is beautiful and it is easy to access

    Stayed in April 2024

  • Reviewed: November 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night

    Very limited and pricey food menu.

    The tents are very nice, and clean and have everything needed. Check-in staff are very friendly too.

    Stayed in November 2023

  • Reviewed: October 16, 2023

    2.0
    Location
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water at all. Nobody acknowledged this complaint. It was cold day we couldn’t wash properly and definitely couldn’t shower

    Location, restaurant, quality of linens, beds

    Stayed in September 2023

  • Reviewed: October 12, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    strong suggest have water and napkin in room !!!

    location is wonderful !

    Stayed in October 2023

  • Reviewed: September 1, 2022

    1.0
    Very Poor
    • Leisure trip
    • Group
    • Luxury Tent - King Bed
    • Stayed 1 night

    Our bathroom tent made an awful, loud, disgusting pumping noise for the entirety of our stay making it impossible to sleep. Management was non-responsive. The issue was never resolved. I would never pay for this experience again.

    The city views.

    Stayed in August 2022

  • Reviewed: August 14, 2022

    5.0
    Don't believe the pictures.. Buyer Beware.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night

    When we arrived it was 105 deg. Ice and cold water in the Yeti cooler would have been very helpful. Working with the look for the place would help. Use plants from the dessert. The place looked uncared for. Trees not trimmed, weeds and parched earth and rocks with no real paths. Our tent had an opening in the top and so when it rained it came in while we were sleeping. No covering over the porch area, so the sun was beating down on us.

    Breakfast was good, but the french press had the wrong size insert so when you poured your coffee you got lots of grounds. Since we have a french press at home, we knew how it should work.

    Stayed in August 2022

Showing 1 - 25

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