400 Bypass Road, Williamsburg, VA 23185, United States of America
#46 of 75 hotels in Williamsburg
Guests' ChoiceBased on 739 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
8.8
Facilities
7.5
Staff
8.8
Value for money
8.0
Free Wifi
6.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 4, 2024
Maria
United States of AmericaHotel is a little dated but otherwise clean
The fact that you had turkey sausage made my day since we do not eat pork. It was delicious as was the waffle. Location was fantastic
Stayed in June 2024
Reviewed: April 7, 2024
Val
United States of AmericaThe lock on my door was stuck. It was very hard to use the room key. I had to change keys once and even then had to get the cleaning staff to open the door for me.
Location was very convenient. The staff was very helpful. The room was perfect size for us.
Stayed in April 2024
Reviewed: March 31, 2024
Heather
United States of AmericaThe pool and hot tub were cold. It seemed like the heater wasn’t working!
Breakfast was perfect before heading to Colonial Williamsburg! The beds were comfortable and lots of pillows. We were happy with the location. It was a quick trip to the visitor center!
Stayed in March 2024
Reviewed: March 21, 2024
Keith
United States of AmericaI did not like that the lights on the back parking lot did not work, so everyone had to jam up in the front or along the side.
The location was excellent for the reason I was there, the breakfast was adequate
Stayed in March 2024
Reviewed: March 21, 2024
Heidi
United States of AmericaPlumbing needs upgrades, stairwell needs some work. Bannister is loose, carpet old. Place had a septic odor.
Back splash & granite ctr tops were nice in bathroom, just tub and plumbing needs work. Ice machine wasn't working.
Stayed in March 2024
Reviewed: March 9, 2024
Allison
United States of AmericaA great location to stay if you are exploring the Jamestowne area.
Stayed in February 2024
Reviewed: February 13, 2024
Barry
United States of AmericaClean convenient location at a fair price.
Stayed in February 2024
Reviewed: January 29, 2024
Amy
United States of AmericaThe cleanliness of the room was not great. I have stayed at Country Inn and Suites in about 10 different states and this one was the worse. Our bathroom door was warped and was hard to open or close. The shower curtain would not stay closed and kept opening during showers. The ceiling tiles in the morning breakfast area were water stained. The hotel just looked like it was not well maintained. I did have to wait about 5 minutes to get help when checking in due to the fact that no one was at the check in counter.
The location was great. We were able to walk to Colonial Williamsburg.
Stayed in December 2023
Reviewed: January 18, 2024
Miller
United States of AmericaBreakfast was kinda blah compared to other places we have stayed. The bathroom in our room was awfully tiny. When you opened or closed the door it was difficult. When opening the door it all but brushed against the toilet. My son hit my head with the door knob attempting to come .
I liked the double beds & fold out sofa. It gave my son options on where to sleep. He chose the sofa bed. He said it was comfy. Which was great! It gave my husband & I privacy.
Stayed in January 2024
Reviewed: January 11, 2024
Shirley
United States of AmericaThe carpet was getting worn.
The breakfast was good.
Stayed in December 2023
Reviewed: January 4, 2024
Renee
United States of AmericaWhirlpool didn’t work. 👎🏼 Room door hardly opened. We had to wiggle handle and push and enter and re-enter key numerous times until it finally opened. Shower had mold around drains and faucet. Sink had mold around rim. Shower curtain didn’t stay closed. Kept sliding open on both ends.
Staff was very nice. Hotel was convenient to where we were visiting. Breakfast area was nicely stocked and was very clean. Coffee pots were always full.
Stayed in December 2023
Reviewed: January 2, 2024
Michelle
United States of AmericaWe liked everything!
The breakfast was very good! Lots of choices’
Stayed in December 2023
Reviewed: December 28, 2023
Monica
United States of AmericaCookie cutter hotel. Constant problems getting in the room due to keys not working. Shower curtain was falling causing water everywhere. The hot tub jets were not working.
Room was decent sized. Bed fairly comfortable.
Stayed in December 2023
Reviewed: December 24, 2023
Srmc74
United States of AmericaThe hot tub wasn't working. Was hot but the bubbles were not working. The pillows were on the small side.
Great staff and customer service. Comfortable beds. Hot water and good pressure. The location was great
Stayed in December 2023
Reviewed: December 21, 2023
Evon
United States of AmericaIt was hard to get into the room. The key card worked, but the handle made it hard to get the door latch to open right away. It seemed to stick or not want to let loose so to speak.
The staff was very nice & friendly. The beds were comfy. The breakfast was good.
Stayed in December 2023
Reviewed: December 16, 2023
Shirley
United States of AmericaIt was hard to make the lock work
Breakfast was very good. Location was close to everything and the lady at the front desk was very helpful.
Stayed in December 2023
Reviewed: December 15, 2023
Sonseria
United States of AmericaGreat breakfast
Stayed in December 2023
Reviewed: December 12, 2023
Wayne
United States of AmericaCould you bigger pillows for the bed.
Stayed in December 2023
Reviewed: December 11, 2023
Mary
United States of AmericaBigger pillows
Clean, nice breakfast, staff was very kind and friendly. Great location!
Stayed in December 2023
Reviewed: December 4, 2023
Vicki
United States of AmericaCurtain didn't close properly. Generally old.
Friendly staff, helped with issues.
Stayed in December 2023
Reviewed: November 30, 2023
Mark
United States of AmericaThink they need up up grade the carpet it's a little worn.
Everything thing was as advertised, breakfast was good overall very nice stay.will stay again.
Stayed in November 2023
Reviewed: November 28, 2023
Richard
United KingdomIt just needs updating.
Location. It was a bit dated threadbare carpet on the stairs but great staff and welcome. Rooms were dated too.
Stayed in November 2023
Reviewed: November 20, 2023
Cheryl
United States of AmericaThe WiFi wasn’t very reliable. There were a few things that need attention but adequate for a short stopover
Room was comfortable. Breakfast was good It is well situated and near to restaurants
Stayed in November 2023
Reviewed: November 20, 2023
Greg
United States of AmericaThe 1st floor smells like the pool and the room smelled "wet".
Amazing breakfast! Great location! Slept well.
Stayed in November 2023
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