1750 Pembrook Drive, Orlando, FL 32810, United States of America
#65 of 388 hotels in Orlando
Guests' ChoiceBased on 225 hotel reviews
8.8Cleanliness
9.0
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.0
Value for money
8.6
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 21, 2024
Brenda
United States of AmericaThe room could have been cleaner and the bed was hard to sleep on. The pillows were flat
Starbucks coffee
Stayed in May 2024
Reviewed: May 20, 2024
Linda
United States of AmericaNothing it was great
Everything was clean and it was very quiet. The bed was comfortable.
Stayed in May 2024
Reviewed: May 10, 2024
Anita
United States of AmericaThere could be umbrellas by the chairs near the pool.
Anthony was very welcoming and accommodated all our request! The room was very clean and house keeping did a great job for our four day stay. I will definitely visit this location again!
Stayed in May 2024
Reviewed: March 25, 2024
Natalia
United States of AmericaBreakfast not included. With that price it should have been included.
The staff were very friendly.
Stayed in March 2024
Reviewed: March 20, 2024
John
United States of AmericaFriendly and helpful staff
Stayed in March 2024
Reviewed: February 24, 2024
Joseph
United States of AmericaScenic and clean
Convenient for my purposes
Stayed in February 2024
Reviewed: February 15, 2024
Vivian
United States of AmericaWe had to move rooms because the fridge wasn't working in 1st room. Then I got 2 wine glasses from the bar and got to room to find that on base of one,it literally looked like mucus. It was so gross. I took back to bartender, and she said, " Oh, probably guacamole!" No apologies, but she did give me a clean one. Just shrugged off. I was so grossed out that I ended up using a plastic cup from the room.
Front Desk Staff was great! At every shift, they were personable and professional. Just great.
Stayed in February 2024
Reviewed: February 6, 2024
Rennie
United States of AmericaRoom mattress uncomfortable and poor lighting
Stayed in February 2024
Reviewed: December 22, 2023
Magalie
United States of AmericaInternet didn’t work in the room and no one was able to help and not enough room to maneuver especially if you have a stroller
Location, staff was welcoming and the room was nice.
Stayed in December 2023
Reviewed: December 8, 2023
Kristen
United States of AmericaNothing… everything was great. Would stay again!
Everything… clean, great location, onsite food, wonderful staff.
Stayed in December 2023
Reviewed: November 27, 2023
Chop
United States of AmericaNo parking or help from semi truck parking
Stayed in November 2023
Reviewed: November 17, 2023
Carolyn
United States of AmericaNA
Stayed in November 2023
Reviewed: November 4, 2023
David
United States of AmericaThe Wi-Fi connection was my least favorite. I was unable to conduct Zoom meetings, or speak with potential clients due Wi-Fi connection constantly dropping. I attempted to connect from the lobby to see if that would improve the connection without success.
It’s convenient and well prepared. The cleanliness and variety was appreciated. Made my stay very pleasant.
Stayed in October 2023
Reviewed: August 15, 2023
Bevanjae
United States of AmericaThe Bistro food is not good and over priced
It was close to where I had to visit
Stayed in August 2023
Reviewed: August 8, 2023
Chop
United States of America1).COULD USE MY FIRESTICK, 2). NETFLIX WASN'T WORKING DO TO INTERNET ISSUES 3) 1 WASHER AND DRYER IN THE ENTIRE BUILD WITH 114 ROOM, ALSO I HAD TO USE QUARTERS INSTEAD OF USING MY CARD, I HAVE TO WAIT FROM 11PM AND WALK COME DOWNSTAIRS EVERY OTHER HOUR TRYING TO GET THE MACHINE WHEN IT WAS FREE. I HAD TO GO TO THE GAS STATION TO GET QUARTERS IN ORDER TO CLEAN MY CLOTHES. IM DRIVING TRUCKS OVER THE ROAD FOR 3 WEEKS AT A TIME I DONT WANT TO LEAVE THE HOTEL TO GET CHANGE. 4) THE DINER SHOULD BE OPEN 6AM TO 11PM WE SHOULDN'T HAVE TO USE UBEREATS MID DAY TO FEED OUR FAMILY. 5). I DON'T BELIEVE THESE ROOMS ARE WORTH $110-$154 A NIGHT, THIS ISN'T A HILTON.
THE ROOM
Stayed in August 2023
Reviewed: August 5, 2023
Robert
United States of AmericaNo breakfast included, I paid $4 for a cup of BLACK COFFEE!
Location
Stayed in August 2023
Reviewed: July 24, 2023
Geoffrey
United States of AmericaNothing
Everything
Stayed in July 2023
Reviewed: July 4, 2023
Davis
United States of AmericaVery clean , the front desk lady was so nice to me And my husband she was very helpful . I had an amazing stay I will come again . Loved the room that we stayed in didn’t have any problems
Stayed in July 2023
Reviewed: June 15, 2023
Pilar
United States of AmericaVery clean, comfortable, easy check in, good location.
Stayed in June 2023
Reviewed: June 9, 2023
Amy
United States of AmericaWe had no hand soap in our room, no waste bin in the bathroom (this is important for ladies at certain times) the pillows were too small and soft for us and no extra pillows were available when we called the front desk. The breakfast was also very expensive.
The friendly staff were the very best thing about the property. The facilities were clean and newer. there is a restaurant and pool area on site.
Stayed in June 2023
Reviewed: May 28, 2023
Tonia
United States of AmericaThe water pressure in the shower was very low. I am certain they have restrictors on the shower. However, the water was coming out way too slow.
Rooms were very clean and loved the Bistro on sight. Quiet location as well.
Stayed in May 2023
Reviewed: May 24, 2023
Michelle
United States of Americait’s was in a cool location and it’s very nice and quiet 🤫 😉
the staff was amazing and very helpful to me my wife and kids !!
Stayed in May 2023
Reviewed: May 19, 2023
Tetiana
United States of Americastaff at restaurant.
king suite was pretty good, comfortable bad, clean
Stayed in May 2023
Reviewed: May 15, 2023
Kevin
United States of AmericaBreakfast menu
Staff
Stayed in May 2023
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