228 West 47th Street, New York, NY 10036, United States of America
#343 of 416 hotels in New York
Guests' ChoiceBased on 8882 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
9.4
Facilities
7.3
Staff
8.0
Value for money
7.2
Free WiFi
5.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Steve
AustraliaThere was no room service and the staff didn’t really understand that there was no room service which was weird. The TV remote didn’t work very well in either of the two rooms we had and both rooms had no hair dryer and when we asked the staff they kind of insisted there was one and we weren’t looking correctly. The service menus on the TV weren’t working.
Centrally located
Stayed in May 2024
Reviewed: May 8, 2024
Balme
United States of AmericaLocation was great, the staff were absolutely amazing, the hotel food was excellent, as well as the entertainment. The fan in the room was too loud is my only complaint along with a very weak water flow in the shower- bo=ut otherwise all good.
Stayed in May 2024
Reviewed: May 7, 2024
Susanne
United KingdomNothing it was fabulous
Fabulous location. Very clean. Great grab and co breakfast. Hammer on front desk exceptional when checking in. Couldn’t fault the hotel from the friendly doormen to the gentleman checking at the lifts if you were a guest at the hotel, the breakfast staff and the porters for looking after our bags at checkout.
Stayed in May 2024
Reviewed: May 7, 2024
Edwin
Trinidad and TobagoMechanical noise from the street below.
The location was excellent in relation to all the places I wanted to go.
Stayed in April 2024
Reviewed: May 7, 2024
Caroline
United KingdomFree pick up at airport, central location, grab and go breakfast.
Stayed in May 2024
Reviewed: May 7, 2024
Stephan
United States of AmericaNone, everyone was very kind and accommodation was perfect. A steep bust ok price for the location, not appropriate spending this amount of money and receive just two voucher per day for breakfast when staying with family of five. Breakfast is not a hotel cost driver, but provides convenience to their guest. A must change!!
Amazing hotel !!
Stayed in May 2024
Reviewed: May 6, 2024
Brenda
CanadaRoom very small especially the bathroom. Difficult to get in and out of bathroom
Location was excellent. Close to Times Square and an easy walk to the cruise port. Breakfast was good.
Stayed in April 2024
Reviewed: May 5, 2024
Tammy
CanadaI didn't realize there would be no coffee, microwave or mini fridge. When I asked for a fridge, there was no follow up.
Location was perfect for touring times square. Bed was super comfortable. Hotel was nice.
Stayed in May 2024
Reviewed: May 5, 2024
Pedro
PortugalWe booked for 4 persons and hotel didn't give us 4 breakfast vouchers. Bathroom door was made of glass and didn't close correctly.
The hotel is very well located, 50m away from times square. Nearby you can find everything.
Stayed in March 2024
Reviewed: May 3, 2024
Mostafa
EgyptSmall room no mini par no dressing site
Location
Stayed in April 2024
Reviewed: May 2, 2024
Katrina
United States of AmericaIt was noisy. I should not have chosen to stay so close to Times Square. I recommend one of their other properties a couple blocks further away. The flashing lights from the billboards kept me up at night so I wouldn’t call it restful. The room was very small.
The lobby is beautiful. The staff friendly. The breakfast was great for grab-n-go! The included walking tours a huge bonus. Good location for seeing Manhattan. Right across the street from Roger’s Theater was a bonus.
Stayed in May 2024
Reviewed: May 2, 2024
Lorri
CanadaLighting in our room sucked. The bathroom was too small otherwise good
Location was great
Stayed in May 2024
Reviewed: May 2, 2024
Sebastian
ArgentinaComfort, price compared to other options
Location
Stayed in April 2024
Reviewed: May 1, 2024
Christine
SwitzerlandThe noise of the conditioned air
We did not like the grab and go in the basement. The restaurant was fine
Stayed in April 2024
Reviewed: April 30, 2024
Serge
IrelandRoom with the view on a brick wall! Bathroom is very small and uncomfortable! Not as on pictures
Location is perfect!
Stayed in April 2024
Reviewed: April 29, 2024
Luc
Francenot welcoming staff at the front desk small room with malfunctioning parts in the bathroom (sink tap, toilet paper holder) dust on the bedside tables dirty alarm clock not family-friendly and children-appropriate erotic paintings on the walls after the front desk in the direction of Bond45 and also in the Bond45 restaurant
mainly the location the discounted price that specific weekend free bottles of water provided multiples times a day
Stayed in April 2024
Reviewed: April 28, 2024
Angela
United States of AmericaTemperature control in the room didn't work correctly. The temp was 74 degrees, even with the "cool" control on. Didn't seem a way to get the heat to lower. It's also very noisy, rattling and clanking as it comes on or goes off. Actually startles you awake. Not a big fan of the bathroom door which didn't close all the way and was barely frosted glass, not much privacy.
hotel is situated 1/2 block from Times Square and in the heart of the Theater District. Seemed to have very good security; had to show room key to access elevators. Staff were courteous and efficient, very accommodating. Room was very clean.
Stayed in April 2024
Reviewed: April 28, 2024
Anna
ItalyI was very upset discovering that I had to pay a deposit of 300$ for each room ( I booked 3) only 2 day before I arrived at the hotel. It wasn't mentioned on the hotel site so I found it not correct. Then it was told that the deposit would be given after 30 days. It has been the first time that happened to me so please be aware of these details before booking.
The location is suitable to get to the main attractions because is in Times Square. The staff was very kind and helpful. The room clean and bed very comfortable. We could leave the luggage while we were out before going to the airport. We appreciate making coffee in the morning using the machine in the room..
Stayed in April 2024
Reviewed: April 28, 2024
James
IrelandGreat location
Stayed in April 2024
Reviewed: April 28, 2024
Kay
IrelandBreakfast is a joke really!!
Location, clean bed, clean bathroom.
Stayed in April 2024
Reviewed: April 27, 2024
Jan
SlovakiaThe AC/heating is ridiculous. It was a bit cold.
Location is the best you can choose. Nothing better exists in NYC
Stayed in April 2024
Reviewed: April 27, 2024
Ashley
United States of AmericaThe morning of around 730am, housekeeping knocked on the door (I forgot to put the do not disturb sign on the doorknob). That was no problem, but then 2 hours later around 930am, I get another knock & this time the housekeeper just knocked & opened the door. Didn’t wait for a response, just opened the door. If my checkout isn’t until noontime, then why am I constantly getting a knock on the door? I just found it odd. And then after that, it was just so much noise from the housekeeping & it kind of felt like they were trying to make us get out sooner. I think housekeeping should knock once in the morning & if it’s not time yet - they should come back once people actually check out. The constant knocking was not necessary & interrupted my sleep multiple times
Everything was good, the staff was friendly. Even one of the hotel attendants suggested some nearby bars after their bar closed. We appreciated that!
Stayed in April 2024
Reviewed: April 26, 2024
Abram
United States of AmericaNo space in the rooms
The location
Stayed in March 2024
Reviewed: April 25, 2024
Lester
IsraelThere was loud re-construction noise on my floor during the day (hence only a good rating for question 2: How was your stay at Hotel Edison Times Square?) . It was not easy to get breakfast food for my son who has allergies to some types of food. The rooms are slightly smaller than I would have liked (but were more than sufficient for our needs).
Staff was very helpful and cheerful, especially the doorman, reception staff, and cleaning staff. Excellent location. The beds were comfortable. There were sufficient electrical outlets.
Stayed in April 2024
Toronto, Canada
London, UK
Amman, Jordan
Eltham, Australia
Rijeka Crnojevića, Montenegro
Yuchi, Taiwan
Zadar, Croatia
Antey-Saint-André, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content