86 Congress St , Saratoga Springs, NY 12866, United States of America
#6 of 30 hotels in Saratoga Springs
Guests' ChoiceBased on 619 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.5
Facilities
9.1
Staff
9.3
Value for money
8.7
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Mrs
United States of AmericaI didn't like I had to leave
I loved the location and the breakfast
Stayed in May 2024
Reviewed: May 21, 2024
Marietta
United States of AmericaNA
Fabulous location. The room was really large. Although the hotel was really busy due to weddings and graduations service was excellent.
Stayed in May 2024
Reviewed: May 21, 2024
Terry
United States of Americanothing.
This is my favorite hotel in Saratoga Springs, NY. I've stayed numerous times and I'm never disappointed. The staff is friendly, the rooms are very clean and comfortable. There is an evening reception with snacks and drinks and the breakfast is fantastic!
Stayed in May 2024
Reviewed: May 20, 2024
Alan
United States of AmericaSurprised that guy at front desk would not give me bottle of water when many cases sitting right behind counter. Told me I wasn’t a preferred customer!
Stayed in May 2024
Reviewed: April 27, 2024
Annese
United States of AmericaClose to Broadway.
Stayed in March 2024
Reviewed: April 25, 2024
Carrie
United States of AmericaNothing
So welcoming Delicious snacks and drinks Marvelous big rooms Outstanding breakfast
Stayed in April 2024
Reviewed: April 22, 2024
Margaret
United States of American/a
great access to the downtown areas
Stayed in April 2024
Reviewed: April 15, 2024
Darlene
CanadaThe breakfast was perfect, something for everyone. Impressed with happy hour, enjoyed the buffet offered.
Stayed in April 2024
Reviewed: April 10, 2024
Chris
United States of AmericaEVERTHING
Stayed in April 2024
Reviewed: April 10, 2024
Hendrik
United States of AmericaThe worst hotel/motel shower in years. Terrible water pressure at all hours of the day, morning noon and night. Imagine water just past dribbling from the shower head. Couldn't wash my hair properly, let alone rinse off soap from my legs. With water pressure this low, they should change the shower heads to Speakman or another low-pressure option. I didn't call for maintenance, because what can they do about water pressure. Faucets were similarly affected.
Location location location. Walking distance to downtown. Great beds. Clean room. Nice staff. Quiet rooms. Good breakfast.
Stayed in March 2024
Reviewed: April 7, 2024
Anna
IrelandEverything was great
The breakfast was excellent- a great choice and all freshly cooked. The room was fabulous- so spacious and well equipped. We particularly liked the living area in the room. Without exception the staff at the Embassy Suites were great. From the veryy helpful and welcoming reception staff to the housekeeping staff and of course the very entertaining barmen- Don and Ron?
Stayed in April 2024
Reviewed: April 7, 2024
Singleman
United States of AmericaThe pillows were a little too small for our preference.
I loved the breakfast!
Stayed in April 2024
Reviewed: April 4, 2024
Ken
United States of AmericaNo hot tub, small gym
Space in room, breakfast was amazing, allowed pet with no charge
Stayed in March 2024
Reviewed: April 4, 2024
Irene
United States of AmericaWebpage says gym is 24hours, instead it's open 6am to 11 pm only and both treadmills need service. Breakfast lacks healthy options (veggies, low carb). The e-standby update felt like a scam, as I did not get it, and no one communicated about it. It's hard to get a coffee at the hotel outside breakfast hours.
A nice reception is included every evening, with beer/wine and freshly cut veggies and chips. The location of the hotel is great. The staff is very friendly.
Stayed in April 2024
Reviewed: March 30, 2024
Theresa
United States of AmericaI didn’t have breakfast, but it was avaiable and looked good. I just didn’t want any
Stayed in March 2024
Reviewed: March 24, 2024
Lisa
United States of AmericaOur living space didn't have a window - it would have been nice to have the additional light, but the bedroom had a nice window.
It was clean, comfortable and convenient to what we needed.
Stayed in March 2024
Reviewed: March 23, 2024
Richard
United States of AmericaSlimey shower floor. Called a couple days ahead and receptionist was Debby downer
Breakfast was great plus a cocktail hour we missed. Rooms are very nice.
Stayed in March 2024
Reviewed: March 20, 2024
Mariano
CanadaBreakfast
Stayed in March 2024
Reviewed: March 18, 2024
Nina
CanadaThe parking
Stayed in March 2024
Reviewed: March 4, 2024
Richard
United States of AmericaNot a deal breaker but in our room there was no towel hook in the bathroom to hang a towel. Thus, you had to step out of the shower wet, and then reach for your towel. Mildly inconvenient.
Location was excellent. Breakfast amazing.
Stayed in March 2024
Reviewed: March 4, 2024
Chris
United States of AmericaDoor to adjoining room allowed noise into our room.
Beautiful hotel with great staff. The room was larger than most hotel rooms and well furnished. Neighbors were noisy but the hotel staff dealt with my noise complaint within 10 minutes. We were grateful for their prompt intervention. Breakfast was a serious upgrade to most hotel free breakfasts!
Stayed in March 2024
Reviewed: February 29, 2024
Michael
United States of AmericaNothing
Great hotel
Stayed in February 2024
Reviewed: February 26, 2024
Jennifer
United States of AmericaThe hotel is showing some signs of wear and tear. For example, the tiles in our room were in need of repair.
The chef is the absolute best. The staff was very helpful and the location is perfect walking distance to everything.
Stayed in February 2024
Reviewed: February 21, 2024
Derrick
United States of AmericaNothing
Very friendly staff, very comfortable room, exceptional breakfast and perfect location!
Stayed in January 2024
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