321 West 35th Street, Hell's Kitchen, New York, NY 10001, United States
#94 of 418 hotels in New York
Guests' ChoiceBased on 413 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
9.1
Value for money
8.2
Free WiFi
9.4
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End of dialog contentReviewed: 16 May 2024
Liam
United KingdomNothing.
I love the fact it’s focus is health care and well being. Also shout out to charise and Jazmin for excellent customer service
Stayed in May 2024
Reviewed: 28 April 2024
Siobhan
IrelandExcellent location and great value for money . Very modern room and large comfy bed
Stayed in March 2024
Reviewed: 15 April 2024
Darren
United StatesNothing! Lots of flavored water in lobby. Glad to have bar and F&B outlet, even though I did not use it! Everything you could want. Quiet side street but very close to the energy of the city.
I only stay at hotels with Peloton Bikes. Great work out themed hotel with good gym and exercise equipment in the hotel room. Very close to Penn Station ( to the south) and Times Square (a few blocks north)
Stayed in April 2024
Reviewed: 8 April 2024
Benjamin
United StatesVery clean, modern and great location next to the Madison square garden and Time Square
Stayed in April 2024
Reviewed: 7 April 2024
Helen
United KingdomBigger area for waiting around as many people have time before pick up and vacating and there isn't enough relaxing areas.
The beds were really comfortable - I think it would have been nice for a slightly heavier blanket -location was superb as it's central and very accessible to the whole on Manhattan. Room was pleasantly big enough for me and my son - with good amenities.
Stayed in April 2024
Reviewed: 4 April 2024
Hans
United StatesEverything was fine.
I did not have to go.
Stayed in March 2024
Reviewed: 15 March 2024
Harrison
United StatesBad viewing of city skyline.
Good location. Very convenient location for Times Square
Stayed in March 2024
Reviewed: 26 February 2024
Stephanie
United StatesThe LED lights behind the bed came on at 5:30am and woke us up and then had trouble using the remote to get the lights to stay off.
Friendly staff, clean room, great location
Stayed in February 2024
Reviewed: 15 February 2024
Barbara
United StatesNot sure why there is a resort fee
Good location, clean hotel, comfortable rooms
Stayed in February 2024
Reviewed: 15 February 2024
Irina
United StatesThe staff was very accommodating and pleasant. A room key was needed to use the elevators.
Stayed in January 2024
Reviewed: 25 January 2024
Maureen
United StatesWe went to see an event at Madison Square Garden and the hotel was only 2 blocks away and very close to a few nice restaurants. The staff was very warm and welcoming. It was extremely clean. I will stay there again for sure!
Stayed in January 2024
Reviewed: 18 January 2024
Drake
United StatesThe floors in the room.
Bar on location. Gorgeous common areas.
Stayed in December 2023
Reviewed: 16 January 2024
Spitzky
ArgentinaNothing NOT to like.
Location, location, location.
Stayed in January 2024
Reviewed: 12 January 2024
Richard
United Statesmaybe a larger lobby area with nicer restaurant but it's nyc.
Good location and price. There are other more expensive options close but they really only offer much more than EVEN.
Stayed in December 2023
Reviewed: 26 December 2023
Michael
United KingdomEverything was fine for us. We didn't try the breakfast.
Great location. Rooms are nice and clean. Good amount of space considering it is New York. Good value for money. Not too noisy with only a few rooms on each floor. Friendly and helpful staff. Recommended.
Stayed in December 2023
Reviewed: 26 December 2023
Claire
Taiwangood location they provide easy gym equipment in rooms
Stayed in December 2023
Reviewed: 23 December 2023
Lisa
United StatesI had requested down/feather pillows in advance, but they didn't have any, (I have a bad neck/back and need a soft pillow). Not a deal breaker, would definitely stay again, but maybe the hotel could acquire a few for those who ask.
Excellent location, friendly and helpful staff, hotel was very clean. I like that you have to swipe your room key to enter the building after 9pm, and to use the elevator at all times. We arrived in NYC a few hours before check in, staff was kind enough to store our luggage so we didn't have to drag it around with us. Also, after check out they did it again so we could enjoy our day hands-free before our evening departure.
Stayed in December 2023
Reviewed: 22 December 2023
Hea
United StatesToilet got clogged up,so we had to use public toilet which incovinient,They should prepare for new customers.
Stayed in December 2023
Reviewed: 14 December 2023
Neil
United KingdomVery little wardrobe space - especially for 3 of us
Great location, good sized room and quiet location
Stayed in December 2023
Reviewed: 4 December 2023
Martin
NetherlandsLocation & clean spacious room & kind staff
Stayed in November 2023
Reviewed: 28 November 2023
Alfredo
United StatesWe woke up to construction every morning unfortunately. We know it’s not the hotel’s fault but it would’ve been nice to be warned about it.
Excellent location, very close to the MSG, Penn Station/transportation and shopping. Friendly and responsive staff, the game room was clutch for our kids whenever we needed to come back to take a break from running around the city.
Stayed in November 2023
Reviewed: 26 November 2023
Fiona
United KingdomErratic room service Tim-too late at 18.30 then 16.30-provided loo roll, coffee when asked but didn’t get to be cleaned over the four nights, did offer towels
Location Water available in dispensers Room
Stayed in November 2023
Reviewed: 19 November 2023
Julie
United StatesN/A
Staff was very friendly and helpful with requests for directions. The room has workout equipment | yoga mat in it. Room was spacious and bright. Good value over all for the experience. Great, safe neighborhood near MANY NYC attractions.
Stayed in August 2023
Reviewed: 9 November 2023
Simone
AustraliaVicinity to everything - very central
Stayed in October 2023
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