Reviews of Fairfield Inn & Suites by Marriott Williamsburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1402 Richmond Road, Williamsburg, VA 23185, United States of America
#40 of 75 hotels in Williamsburg
Guests' ChoiceReview Score
Based on 269 hotel reviews
8.0Score breakdown
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Cleanliness
8.4
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Comfort
8.3
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Location
8.8
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Facilities
8.1
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Staff
8.9
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Value for money
7.9
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Reviewed: May 25, 2024
Sally
United Kingdom29 Reviews1 helpful vote7.0“Good hotel”- • Leisure trip
- • Couple
- • King Room, 1 King Bed, Microwave/Mini Fridge
- • Stayed 2 nights
- • Submitted from a mobile device
No one at the front desk seemed to know how the safety deposit box worked. Pool was chaotic with school party.
Location was good. Hotel decor needs updating throughout.
Stayed in May 2024
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Reviewed: May 21, 2024
Annette
United States of America2 Reviews9.0“Wonderful stay. Perfect. The mattress in the pull out couch needs to be replaced. A loose spring was”- • Leisure trip
- • Family with young children
- • King Studio, Sofa Bed, Microwave/Mini Fridge, Living Space
- • Stayed 2 nights
- • Submitted from a mobile device
Never had breakfast. We like to sleep in.
Stayed in May 2024
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Reviewed: April 30, 2024
Tiffany
United States of America1 review8.0“All in all a nice comfortable stay. Friendly staff, nice breakfast, close to Colonial Williamsburg”- • Leisure trip
- • Couple
- • King Room, 1 King Bed, Microwave/Mini Fridge
- • Stayed 1 night
There was hash on the breakfast instead of bacon or sausage and seemed like a turn off for the most part as there was tons left and lots of people in there eating. Bathroom floor tile is outdated compared to counter top so it makes it look a bit odd. Maybe lose the rough textured counterpane from the bed and add a more stylish, modern hotel comforter. Did NOT like the pillows, they get kinda hard as you lay on them. Fiber fill would be better.
The room is smaller than how the photos make it look and could really use updating but I have to say the bed was comfortable and the bathroom was really clean and great water pressure for shower. It is nice they offer body wash, shampoo and conditioner from Alice & Co. The breakfast was very nice but would've been better with bacon or sausage instead of "corn beef hash". The coffee was VERY good and we really enjoyed the variety of things offered. I was pretty impressed, especially with the tender little cheddar biscuits. This is very close to tons of restaurants, shopping and really close to the colonial section of Williamsburg. Easy access to 64 and the route to Jamestown and Yorktown.
Stayed in April 2024
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Reviewed: April 15, 2024
Sue
United States of America2 Reviews9.0“Had a very pleasant stay.”- • Leisure trip
- • Couple
- • Double Room, Two Double Beds, Microwave/Mini Fridge
- • Stayed 1 night
- • Submitted from a mobile device
It was delicious, lots of food options. The staff taking care of the area was very nice and helpful.
Stayed in April 2024
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Reviewed: January 18, 2024
Ronald
Germany9 Reviews9.0“We will stay there again”- • Leisure trip
- • Couple
- • King Room, 1 King Bed, Microwave/Mini Fridge
- • Stayed 1 night
- • Submitted from a mobile device
Everything was as we expected it.
Stayed in January 2024
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Reviewed: December 26, 2023
Denise
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room, Two Double Beds, Microwave/Mini Fridge
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms were a little smaller than what I expected and the water pressure in the shower wasn't that great.
I enjoyed the breakfast
Stayed in December 2023
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Reviewed: September 9, 2023
Michael
United States of America9 Reviews9.0“No worries”- • Leisure trip
- • Couple
- • King Room, 1 King Bed, Microwave/Mini Fridge
- • Stayed 3 nights
- • Submitted from a mobile device
Good breakfast and all staff were great
Stayed in September 2023
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Reviewed: September 3, 2023
Jennifer
United States of America6 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room, Two Double Beds, Microwave/Mini Fridge
- • Stayed 1 night
- • Submitted from a mobile device
Needs a little update
Location, excellent breakfast, friendly staff
Stayed in September 2023
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Reviewed: July 28, 2023
Karen
United States of America1 review7.0“Not sure if I will stay there again”- • Leisure trip
- • Family with young children
- • Double Room, Two Double Beds, Microwave/Mini Fridge
- • Stayed 3 nights
- • Submitted from a mobile device
The beds were uncomfortable.It had a damp smell.
Liked the breakfast . The pool was nice.
Stayed in July 2023
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Reviewed: July 16, 2023
Mary
United States of America8 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Studio, Sofa Bed, Microwave/Mini Fridge, Living Space
- • Stayed 1 night
- • Submitted from a mobile device
Parking was limited
Clean, staffing, breakfast. Location
Stayed in June 2023
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Reviewed: June 28, 2023
Diane
United States of America4 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room, Two Double Beds, Microwave/Mini Fridge
- • Stayed 3 nights
Location, room was ok but nothing great. Old smell. Ended up just leaving early.
Free breakfast
Stayed in May 2023
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Reviewed: June 26, 2023
Donna
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Studio, Sofa Bed, Microwave/Mini Fridge, Living Space
- • Stayed 3 nights
location and size of room
Stayed in June 2023
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Reviewed: June 10, 2023
Carolyn
United States of America11 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room, Two Double Beds, Microwave/Mini Fridge
- • Stayed 2 nights
location and friendly staff
Stayed in May 2023
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Reviewed: May 30, 2023
Lynn
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • King Studio, Sofa Bed, Microwave/Mini Fridge, Living Space
- • Stayed 3 nights
- • Submitted from a mobile device
The staff was great, and the location was good.
Stayed in May 2023
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Reviewed: April 18, 2023
Deborah
United States of America5 Reviews8.0“Happy to stay here, would stay again!”- • Business trip
- • Solo traveler
- • King Room, 1 King Bed, Microwave/Mini Fridge
- • Stayed 1 night
I don't think it's a good idea to keep a coffee maker in the bathroom. Any consumables within 6 feet of the toilet is in an unsanitary zone.
The cleaning and front desk staff were so helpful! The location is near many restaurants and within walking distance of a grocery store. The iron and the hair dryer worked well. The desk was spacious and allowed me to get work done. Check-in and check-out processes were simple. I had sufficient towels to last me a few days if necessary. The pillows weren't too puffy ( I hate inordinately high pillows) and the bed was comfortable.
Stayed in April 2023
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Reviewed: February 21, 2023
Mary
United States of America8 Reviews8.0Very Good- • Family with young children
- • King Studio, Sofa Bed, Microwave/Mini Fridge, Living Space
- • Stayed 2 nights
- • Submitted from a mobile device
Not enough food choices at breakfast
Clean, nice staff
Stayed in February 2023
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Reviewed: January 30, 2023
Lori
United States of America7 Reviews1 helpful vote9.0“We will stay. again”- • Leisure trip
- • Family with young children
- • King Studio, Sofa Bed, Microwave/Mini Fridge, Living Space
- • Stayed 1 night
- • Submitted from a mobile device
The distance to vending machines were quite a distance. My husband and I both have bad knees, so having to walk so far was not ideal. When I asked the front desk clerk were there anyone machines closer she answered that she didn't know of any in the building. And that we should use the "market". Another visitor informed us that there was one all the way down at the end of the other building on level 2. The clerk was rude, and asked us why we even asked her. We did not see her again during our stay. That was the only incident. We didn't get her name, but she was a young girl with long braids.
We really enjoyed our room. King suite. It was extremely cozy and comfortable. The only thing was it was stuffy, because the ac did not cool properly. Sonya at check-in was so very nice! As were the 2 check out clerks.
Stayed in January 2023
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Reviewed: November 17, 2022
Jenine
United States of America4 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Double Room, Two Double Beds, Microwave/Mini Fridge
- • Stayed 1 night
- • Submitted from a mobile device
na
location
Stayed in November 2022
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Reviewed: October 11, 2022
Andria
United States of America3 Reviews9.0“I will definitely stay here again!”- • Leisure trip
- • Family with young children
- • Double Room, Two Double Beds, Microwave/Mini Fridge
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Wonderful
Stayed in October 2022
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Reviewed: September 21, 2022
Cynthia
United States of America5 Reviews7.0Good- • Leisure trip
- • Group
- • King Room, 1 King Bed, Microwave/Mini Fridge
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was good. Many choices. Location was good. Parking was adequate. Surroundings looked safe.
Stayed in August 2022
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Reviewed: September 19, 2022
Kristin
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room, Two Double Beds, Microwave/Mini Fridge
- • Stayed 3 nights
- • Submitted from a mobile device
The rooms were a bit small.
The hotel was clean, and the breakfast was good.
Stayed in September 2022
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Reviewed: August 25, 2022
Gina
United States of America2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room, Two Double Beds, Microwave/Mini Fridge
- • Stayed 1 night
- • Submitted from a mobile device
breakfast was great
Stayed in August 2022
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Reviewed: August 20, 2022
Darnell
United States of America1 review9.0“I was pleased with the Room, Service and Staff.”- • Leisure trip
- • Solo traveler
- • King Room, 1 King Bed, Microwave/Mini Fridge
- • Stayed 1 night
- • Submitted from a mobile device
Parking
Location was easy to find. Breakfast was good.
Stayed in August 2022
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Reviewed: August 11, 2022
Kevin
United States of America4 Reviews1 helpful vote8.0“Very comfortable stay with a hotel GIANT!”- • Leisure trip
- • Family with young children
- • King Room, 1 King Bed, Microwave/Mini Fridge
- • Stayed 1 night
- • Submitted from a mobile device
The bed although it was King size bed it was tooooo soft! The plug situation was very disappointing! I had to walk a long way to find a charger because your store doesn't sell chargers and the plugs in the room were not capable to my wire! USB port none!
The young lady at the front desk was very inviting and courteous to me as soon as I entered the hotel(SHAUNTI) as the day and night went on she became even more useful with the information that I needed to make my stay a great one!
Stayed in August 2022
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