The hotel wasn’t grand in anyway but it had what was needed. A swimming pool would be great, but it doesn’t have the space to accommodate one.

The hotel was in a great area for exploring the city - there were plenty of options for restaurants nearby and being close to Penn Station made getting around using the subway easy. The room was comfortable and the hotel had all we needed for a city break.

Stayed in July 2023

I was expecting more from a 4-star hotel. Everything seemed a little worn out. Major negative: it's advertised as sound proofed, but it's not - you can hear noise from street and elevator

Convenient location closed to Penn Station. Price was correct Very helpful staff

Stayed in July 2023

The location of our room on the 16th floor was wonderful. Great views! The bed was very comfortable and the room was large compared to other hotel rooms in NYC.

Stayed in July 2023

Clean, great location

Stayed in July 2023

The beds were tiny for two people and uncomfortable. The room felt fairly basic and while it was clean, the carpeting in the room felt dirty. We asked for extra blankets (because the beds were so tiny for two adults) but they only had one spare blanket left in the whole hotel.

The staff were friendly and the location is good. The complimentary coffee and tea in the lobby was also nice.

Stayed in July 2023

We had to pay a parking garage three blocks away for parking 55$ for 24 hours, but what we did not realize is once we parked our car, we could not access it or use it at all. So we ended up paying over 100$ for taxis and Ubers.

Staff were very helpful and friendly.

Stayed in July 2023

No smart TV

Location was prime!

Stayed in July 2023

Mixture of room designs. Our king room was good, however my son and partner were in room 208 and couldn't move around the bed properly as aircon unit in the way. Had 1/2 wardrobe. However the team changed this the next night upon asking.

Helpful team. Changed sons room on request Good location within easy reach of main areas.

Stayed in July 2023

Property was a short walk away from times square but the staff were accommodating and extremely pleasant.

Stayed in June 2023

Bathroom sink was very slow draining.

Staff was responsive and helpful

Stayed in June 2023

Bedside tables were dusty and the lift doors were opening/closing very slowly at some point but that was quickly sorted. Food at the bar is a bit expensive and not as good as I was hoping for.

The location is fantastic! Prefect if you have only a couple of days for exploring NYC. Bed was extremely comfortable and room size was good.

Stayed in June 2023

the hotel is near the Lincoln tunnel. which means you will have a very noisy stay. cars honking, metal clanking from construction. NOT SOUND PROOF at all. However it is NYC so you can expect it

Great location, friendly staff.

Stayed in June 2023

The breakfast should have been included with the price paid.

The hotel was at a very convenient location at hudson yards. Just a 6 minute walk to the nearest subway station. Close to times square 42nd Street (just 1 stop). The area around the hotel was safe. The king room was of decent size. However, the cleaning services were every alternate day.

Stayed in June 2023

They need to train their workers.

location was great, closer to my destination.

Stayed in June 2023

Clean - nice bedsheets- quiet and free drinks available

Stayed in June 2023

Nothing!

Great location, easy walk to subway. Good sized room for NYC (we had 2 queen beds)

Stayed in June 2023

housekeeping only one time per two days

location is great and also the staff

Stayed in May 2023

blackout curtains in the room could be rolled down all the way, other than that no other issues.

centrally located and relatively spacious rooms compared to other hotels in nyc at the same price. located in a quieter /almost safer part of HY. service provided by front desk staff and security exceeded my expectations.

Stayed in April 2023

location was great, bed was so comfy and big and room was spotless! really enjoyed my stay and would defo recommend!

Stayed in May 2023

Very nice welcome and very helpfull staff. Good location, small but modern/good rooms.

Stayed in April 2023

The service at the front desk was just okay.

Great location, comfortable bed, nice bathroom, size of room good for NYC.

Stayed in May 2023

Not the nicest part of Manhattan

Comfortable room

Stayed in May 2023

I was a bit surprised to see that the room didn't have mini fridge to cool drinks. Lobby area is on a smaller side, so maybe not the most convenient for very large groups, but not a big deal.

Staff was incredibly kind, helpful and professional. They made everyone feel very welcome. Location is super convenient. We had an amazing view from our window. They have arrangements for parking nearby, which was very important for us.

Stayed in April 2023

The room was a bit small, hard to get into one side of the bed. The TV was crooked and we asked the reception 2 times to send someone in to fix it. But until we checked out noone had come to fix the TV

Good central location, the reception staffs were nice and there were free tea and coffee on the ground floor everyday.

Stayed in April 2023

Great location close to Penn Station and the High Line. The room seemed to have been recently renovated. Super friendly staff.

Stayed in April 2023