326 West 40th Street, Hell's Kitchen, New York, NY 10018, United States
#195 of 418 hotels in New York
Guests' ChoiceBased on 1116 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
9.0
Facilities
8.0
Staff
8.7
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 22 May 2024
Yong
CanadaThe room is a bit small but considering it’s Manhattan, it’s acceptable.
The staff, the location and the breakfast
Stayed in May 2024
Reviewed: 22 May 2024
Barbora
CanadaThe cleanliness level could have been better for a 4 star hotel.
Location was great, close to everything. We had pretty good view from the 20th floor.
Stayed in May 2024
Reviewed: 21 May 2024
Jennifer
United StatesRight next to jail :(
It’s close to Broadway But right next to jail and bus station.
Stayed in May 2024
Reviewed: 21 May 2024
Greta
CanadaSmall rooms and small restroom
Price
Stayed in May 2024
Reviewed: 19 May 2024
Gerard
IrelandThe noise of the your elevators and the exaust fans.
Very central to our needs
Stayed in April 2024
Reviewed: 17 May 2024
モトゥ
JapanThe building was older than it looked
The location and the staff :)
Stayed in February 2024
Reviewed: 11 May 2024
Paul
United KingdomVery small bar and limited facilities
Decent base near Times Square
Stayed in May 2024
Reviewed: 8 May 2024
Paul
SwitzerlandThe hotel looks a bit tired and the location across the bus terminal is not the most picturesque part of nyc. The hotel could use some upgraded furniture and carpets.
Staff were friendly and they gave me a room with a nice view. The rooms are a decent size and it was clean. The hotel is well connected, being close to the 42nd street - Times Square subway station.
Stayed in May 2024
Reviewed: 7 May 2024
Maureen
United StatesThe neighborhood was ok. Bus station across street. But we never felt unsafe at all!
Pretty easy to walk everywhere from this location.
Stayed in April 2024
Reviewed: 7 May 2024
Marie-jo
FranceLocation close to public transportation, with many subway lines possibility Room not noisy, very clean
Stayed in May 2024
Reviewed: 3 May 2024
Maggie
CanadaNothing I don't like.
Very close to the train station, and the location is perfect for travelling to the park and time square. Even though it's located in the noisy area, but the room inside is very quiet.
Stayed in May 2024
Reviewed: 2 May 2024
Flávia
PortugalThe street itself looks a bit dirty, with a lot of trucks and small packages/garbage everywhere. It is a street with a lot of traffic/street noise as well.
Good location, close to Times Square and other main NYC attractions. Friendly hotel staff.
Stayed in February 2024
Reviewed: 1 May 2024
Abdullah
Saudi ArabiaRoom too small
Location in the heart of the city
Stayed in February 2024
Reviewed: 27 April 2024
Marie
IrelandThe smell In the hotel Was very strong!! Like a very sweet air freshener-
Stayed in April 2024
Reviewed: 24 April 2024
Sean
IrelandLocation was good but there was a lot of people addiction and mental health issues around the area which might make it a bit intimidating for some people.
Really good value for money. Staff were very nice and helpful
Stayed in April 2024
Reviewed: 23 April 2024
Renat
United StatesBe ready to stuck in traffic and hard to find parking. Some amenities don’t work properly.
Nice location, clean room.
Stayed in April 2024
Reviewed: 21 April 2024
Mihaela
United Statestoo busy and lobby was disorganized. the breakfast was not great.
location and size of the room.
Stayed in March 2024
Reviewed: 21 April 2024
Ashwin
KuwaitSmall Room
Location
Stayed in April 2024
Reviewed: 20 April 2024
Hereni
New ZealandLocation and large apartment style rooms.
Stayed in April 2024
Reviewed: 16 April 2024
Vanessa
Puerto RicoThe customer service was great.
Stayed in April 2024
Reviewed: 16 April 2024
Esensenig
United StatesPerfect Location; Staff Friendliness; Cleaning
Stayed in April 2024
Reviewed: 14 April 2024
Mauretta
United StatesRoom lighting could be better.
The staff was friendly and the room was clean and they thought of everything.
Stayed in April 2024
Reviewed: 12 April 2024
Nadzeya
ItalyLocation, staff.
Stayed in April 2024
Reviewed: 12 April 2024
Iain
United KingdomThe rooftop bar wasn't open, that being said the staff told us to go to the hotel next door which had one and it was amazing.
Great location, good showers and helpful staff.
Stayed in April 2024
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