326 West 40th Street, Hell's Kitchen, New York, NY 10018, United States of America
#196 of 416 hotels in New York
Guests' ChoiceBased on 1098 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
9.0
Facilities
8.0
Staff
8.7
Value for money
7.8
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Paul
United KingdomVery small bar and limited facilities
Decent base near Times Square
Stayed in May 2024
Reviewed: May 8, 2024
Paul
SwitzerlandThe hotel looks a bit tired and the location across the bus terminal is not the most picturesque part of nyc. The hotel could use some upgraded furniture and carpets.
Staff were friendly and they gave me a room with a nice view. The rooms are a decent size and it was clean. The hotel is well connected, being close to the 42nd street - Times Square subway station.
Stayed in May 2024
Reviewed: May 7, 2024
Maureen
United States of AmericaThe neighborhood was ok. Bus station across street. But we never felt unsafe at all!
Pretty easy to walk everywhere from this location.
Stayed in April 2024
Reviewed: May 7, 2024
Marie-jo
FranceLocation close to public transportation, with many subway lines possibility Room not noisy, very clean
Stayed in May 2024
Reviewed: May 3, 2024
Maggie
CanadaNothing I don't like.
Very close to the train station, and the location is perfect for travelling to the park and time square. Even though it's located in the noisy area, but the room inside is very quiet.
Stayed in May 2024
Reviewed: May 2, 2024
Flávia
PortugalThe street itself looks a bit dirty, with a lot of trucks and small packages/garbage everywhere. It is a street with a lot of traffic/street noise as well.
Good location, close to Times Square and other main NYC attractions. Friendly hotel staff.
Stayed in February 2024
Reviewed: May 1, 2024
Abdullah
Saudi ArabiaRoom too small
Location in the heart of the city
Stayed in February 2024
Reviewed: April 27, 2024
Marie
IrelandThe smell In the hotel Was very strong!! Like a very sweet air freshener-
Stayed in April 2024
Reviewed: April 24, 2024
Sean
IrelandLocation was good but there was a lot of people addiction and mental health issues around the area which might make it a bit intimidating for some people.
Really good value for money. Staff were very nice and helpful
Stayed in April 2024
Reviewed: April 23, 2024
Renat
United States of AmericaBe ready to stuck in traffic and hard to find parking. Some amenities don’t work properly.
Nice location, clean room.
Stayed in April 2024
Reviewed: April 21, 2024
Mihaela
United States of Americatoo busy and lobby was disorganized. the breakfast was not great.
location and size of the room.
Stayed in March 2024
Reviewed: April 21, 2024
Ashwin
KuwaitSmall Room
Location
Stayed in April 2024
Reviewed: April 20, 2024
Hereni
New ZealandLocation and large apartment style rooms.
Stayed in April 2024
Reviewed: April 16, 2024
Vanessa
Puerto RicoThe customer service was great.
Stayed in April 2024
Reviewed: April 16, 2024
Esensenig
United States of AmericaPerfect Location; Staff Friendliness; Cleaning
Stayed in April 2024
Reviewed: April 14, 2024
Mauretta
United States of AmericaRoom lighting could be better.
The staff was friendly and the room was clean and they thought of everything.
Stayed in April 2024
Reviewed: April 12, 2024
Nadzeya
ItalyLocation, staff.
Stayed in April 2024
Reviewed: April 12, 2024
Iain
United KingdomThe rooftop bar wasn't open, that being said the staff told us to go to the hotel next door which had one and it was amazing.
Great location, good showers and helpful staff.
Stayed in April 2024
Reviewed: April 9, 2024
Georgiana
BelgiumThe price is far too high for the conditions offered.
Very friendly staff. Georgelina was very helpful and always smiling.
Stayed in March 2024
Reviewed: April 9, 2024
Janelle
Cayman IslandsStaff was amazing. Rooms comfortable and clean.
Stayed in April 2024
Reviewed: April 8, 2024
Tonya
IrelandQueue for lifts
Helpful staff comfy bed fantastic location
Stayed in January 2024
Reviewed: April 8, 2024
Jeff
United States of AmericaRooms were a little small. Everything needed was there, just tight quarters.
Nice staff, easy and efficient check in. Clean room.
Stayed in January 2024
Reviewed: April 7, 2024
Joanne
United KingdomUnfortunately, we did not have a room with a great view, but of course, not every room can guarantee fabulous views. Lighting in the room was also a bit dim.
We had a lovely stay at the Four Points by Sheraton. It's perfect for a short stay visit to New York. Convenient location and fabulous helpful staff - a special shout out to Nicole on the front desk, who always made us smile! We had a double room with a king-sized bed which, was very comfortable. Would stay here again.
Stayed in April 2024
Reviewed: April 7, 2024
Michelle
United States of AmericaI could hear everything that happens outside
Stayed in April 2024
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