The notes others have left regarding the noise are totally accurate and luckily we were prepared with white noise solutions. The hotel would be smart to provide white noise machines in each room. Noise from the street and construction were an issue, but also the walls are thin and you can hear noise from the hallway. We were also prepared for the dark/small bathrooms and I bought a travel lighted makeup mirror which was a godsend. It would have been nearly impossible to get my makeup done well without it, as the room was really dark. They should really amp up the lighting in the bathrooms. Note, the sink is SO small, it was not possible to wash your face in the sink without getting the bathroom soaked. Beds and pillows were fine, definitely could use an upgrade at some point. Another suggestion I'd have would be a self serve coffee/tea station for guests so we don't have to go to the street level each morning and buy coffees- there are spaces on the second floor lounge that would be perfect for this, and it felt a little overwhelming to have to face the public before fully waking up in the morning.

Loved this stylish property and felt very welcomed by the staff! This property offers a great value- it's not a luxury hotel, but it does the trick, and was a great solution for a small group of friends. It worked well as a crash pad since we were out and about most of the day. We appreciated the hair dryer, steamer, bath robes in the room- and housekeeping did a great job. The lounge area on L2 was really pretty and would work well for remote working if needed. We liked the on site bar as well, although the team there wasn't particularly friendly (in particular, the DJ they had was kind of rude and didn't seem like he wanted to be there, but whatever!). Location was convenient and safe, close to transit and walkable to great neighborhoods. I'm pretty particular and was overall really happy with the value of this hotel and the welcoming/friendly staff.

Stayed in May 2024

Bit dusty and not sufficient light in the room

Friendly staff, good bed, good clean shower

Stayed in May 2024

Travelling from the UK, we're up early and would have been good to be able to make or get a coffee before the cafe opened at 7.00 am. There is a 24 hour deli across the street, but would have been preferable not to have to go outside at 5.30.

Really nice cool hotel, great residential neighbourhood but convenient to everywhere we needed to be. On site restaurant, cafe and bars, (independently operated) were excellent.

Stayed in May 2024

I don’t think I realised how big the hotel was (which is my bad) and that it has five bars. Not that it caused any issue, I suppose it was just a little impersonal. We had our daughter with us and there was no where for us to chill out.

Really well located. Close to subway. Lots of places for breakfast.

Stayed in April 2024

All four of our beds sagged! Rooftop bar was smelly; we didn't stay.

Friendly, helpful staff who responded immediately to all requests. Comfortable lobby.

Stayed in May 2024

Front desk staff look like they'd rather be elsewhere. Not the best reception. Housekeeping staff lovely though! Lots of little things: Plugs really loose in sockets, so had to weigh them down to use things like the hairdryer, the wood panelling in the rooms is starting to show wear and tear so makes you wonder about its hygiene. Phone didn't work to call reception. Asked for a kettle, which came swiftly, but no cups. When requested got given paper cups + plastic utensils - did the job but basic. Weirdly the TV stations don't match the menu. Sound carried easily through the vents between the bathroom to the next room. And a square wooden bin seemed like a weird choice to keep clean...

The location is superb, right in the middle of things. Easy to walk downtown, 30 mins to The Whitney or High Line. Easy access to 23rd Street subway station. The roof top terrace and bar has a fabulous view. The shower was strong and towels and sheets fresh. The King room size was good, allowing enough room for a yoga mat, a bonus for a city location.

Stayed in May 2024

At arrival, one of the elevators didn’t move. The room with one single bed was largely over-priced compared to the comfort you can get for the same price in other hotels.

Water pressure !!! This property proved that you do not need to suffer of lacking pressure and alternating hot/cold/hot in showers like is a common problem in more recently constructed buildings. Kind of interesting old style mimicking interiors, like a hotel room from the 50s.

Stayed in May 2024

Shower wasn’t hot enough. Also was cold on second day. Not enough shelving in bathroom for vanity bags ect

Size of room, the bed, the decor

Stayed in May 2024

At the moment (May 2024) noise because of construction around the hotel, which is not the hotels fault.

Great location in midtown close to metro, restaurants, shopping and main tourist spots. Friendly staff, clean, good rooms.

Stayed in May 2024

There was a continuous noise of water flowing behind the wall; we couldn't understand if it was the hotel pump or the position of our room, the first one after the elevator. It ended up being a kind of white noise, so it was not too annoying, but still... Except for that, it was a good experience.

The location is perfect to walk around and move with the subway. The atmosphere is romantic. The staff was very helpful and kind. The room is big enough for New York standards, and the bed is very comfortable.

Stayed in April 2024

Small room

Location

Stayed in April 2024

Comfortable and modern in a great location

Stayed in April 2024

A little bit more space in the room for 2.

The staff was very kind and supporting. The roof top bar is great!

Stayed in April 2024

Would it be difficult to provide a provide a coffee machine? Internet was spotty.

Excellent location. Daily cleaning staff were terrific and very friendly.

Stayed in April 2024

Location Decor Room design

Stayed in April 2024

The bed was too soft for me. Loud street noises, esp @ 23 & Lex (metallic clanging) woke me up. Not as bad on weekend.

Location, cleanliness, service

Stayed in April 2024

The fridge wasn't usable, it was very hot and looked a little worse for wear on the inside.

Bed was really comfy, the perfect place to rest after a day of exploring the city. Loved the steamer, much better than an iron. Perfect location!

Stayed in April 2024

My friends and I arrived early before the check-in time. However, they allowed us to do an early check-in if the rooms were already available. If not, they offered to hold our belongings and suggested starting our city tour. Fortunately, one out of the two rooms was already available, so we settled in and started our day.

Stayed in April 2024

There was an issue and we didn't have warm water one evening. It was fixed before the next morning, but it would be a nice gesture from the hotel to offer us a coffee or breakfast the following morning.

The room was big, comfortable and very clean. The location was perfect.

Stayed in April 2024

No ice machines or access to ice except when the restaurant was open.

It was quaint. Very clean and nice. Loved the artwork and the feeling of home in the room.

Stayed in April 2024

The front desk staff was lackadaisical upon our arrival, with barely a greeting or offer of assistance. Not a great first impression, although other staff made up for their lack of enthusiasm

The location was perfect, although the 23rd street construction made for a very loud room. The housekeeping staff was lovely as was the gentleman at the door.

Stayed in April 2024

No tea making facilities in room. That was literally the only downside.

Really great location and lovely hotel. The room was very nice, the bathroom was particularly good. The bed was very comfortable.

Stayed in April 2024

Maybe a kettle in room to make a morning coffee

Room was great. Loved the King bed!

Stayed in April 2024

very small bathrooms

good location and clean

Stayed in April 2024