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  5. Reviews of Gardens at West Maui

Reviews of Gardens at West Maui This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5500 Lower Honoapiilani Highway, Kapalua, Lahaina, HI 96761, United States of America

#20 of 50 hotels in Lahaina

Guests' Choice

Review Score

Based on 77 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.5

  • Value for money

    8.2

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Hibiscus One Bedroom Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Had to leave the facility to see the ocean. This is mostly astaging area to go somewhere else, but everywhere was close.

    Great unit. One bedroom apartment. Clean and comfortable. There is a park d.t.fleming park about 2 miles away. Never got crowded,. Ritz Carlton has a burger shack on the beach. Just lovely.

    Stayed in February 2024

  • Reviewed: August 11, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Iris Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    Roosters were outside

    The location was nice and the room was spacious

    Stayed in August 2022

  • Reviewed: May 26, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Iris Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a backyard in our room full chickens. We had to close the back door to avoid some chicken entering the room. Every night at 03:00 the roosters start cackle until dawn and makes very difficult to rest.

    The room was very confortable and well equipped, kitchen perfect with all the facilities. Everything was clean and organized. Two beautiful beaches, Napili and Kapalua, very close to the hotel.

    Stayed in May 2022

  • Reviewed: April 10, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Hibiscus One Bedroom Suite
    • Stayed 8 nights
    • Submitted from a mobile device

    the chickens in the neighborhood are a bit loud and annoying - sleeping in is a bit difficult but since we were up early to explore the island it didn’t bother us that much

    The apartment has everything you need and has been updated nicely. It’s very close to a beautiful beach.

    Stayed in March 2022

  • Reviewed: March 19, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Hibiscus One Bedroom Suite
    • Stayed 14 nights
    • Submitted from a mobile device

    The dish washer was very old and on its last legs. We made it work with some difficulty.

    We liked the pool, kitchen, large balcony looking over the golf course, and spaciousness of our unit.

    Stayed in March 2022

  • Reviewed: February 2, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Iris Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    the Murphy bed in my studio wasn’t very comfortable

    location

    Stayed in January 2022

  • Reviewed: January 28, 2022

    7.0
    Great value for Maui
    • Leisure trip
    • Couple
    • Iris Studio
    • Stayed 4 nights

    Roaming chickens will wake you up early. No staff on premises 2 days each week.

    Great location, walking distance to beach.

    Stayed in December 2021

  • Reviewed: January 12, 2022

    9.0
    very nice apartment stay in quite location of the island
    • Leisure trip
    • Group
    • Hibiscus One Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The location in West Maui is good for leisure but requires quite some time to visit other parts of the island.

    The property was clean, with a nice pool and very close to the beach. also, the apartments are fully equipped and there is a lot of space!

    Stayed in January 2022

  • Reviewed: January 7, 2022

    9.0
    I definitely would go back to stay there again.
    • Leisure trip
    • Couple
    • Hibiscus One Bedroom Suite
    • Stayed 9 nights
    • Submitted from a mobile device

    The hot tub was not working on 2 nights because it was dirty. They weren’t fast to clean it but other than that it was clean for most of the days. It is a little small too but does the job. Also being in the lower unit was a little noisy because of people walking in the apartment upstairs. you can hear roosters too but didn’t bother me.

    it was clean, great size apartment, nice garden view from a private patio. I loved being downstairs and have visitors (chickens, cats), it was so cute. location is good too, 10 min walking from a nice little beach, Napili!

    Stayed in January 2022

  • Reviewed: January 1, 2022

    9.0
    relaxing
    • Leisure trip
    • Couple
    • Iris Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    studio is pretty small for 2 people

    close / walking distance to the beach, clean and well equipped

    Stayed in November 2021

  • Reviewed: December 25, 2021

    7.0
    Pleasant stay but a bit dated around the edges.
    • Leisure trip
    • Couple
    • Hibiscus One Bedroom Suite
    • Stayed 10 nights
    • Submitted from a mobile device

    Bring earplugs because of the crowing roosters. But we got used to them. Our assigned room had a “lovely” view of…. a parking lot and some sort of utility / equipment building.

    Really good internet. Comfortable bed. Convenient location for walking and beach. Nice fully stocked kitchen. Prompt room service.

    Stayed in December 2021

  • Reviewed: November 19, 2021

    9.0
    I had an excellent stay
    • Leisure trip
    • Couple
    • Hibiscus One Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    it was nice & convenient

    Stayed in October 2021

  • Reviewed: November 10, 2021

    8.0
    We would highly recommend and would stay again!
    • Leisure trip
    • Couple
    • Hibiscus One Bedroom Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Next door neighbor has chickens that squawked 3:30 - 6:30.

    Location was amazing! We walked to the Slack Key performance and the beach at Nepali. We walked to the beach at Kapalua. We walked the IntraCoastal Trail and saw turtles. We went to Kapalua - Honolua store for delicious carry out, breakfast and mass at the Catholic Church next door. Nice pool and hot tub! Kitchenette was nice - we cooked breakfast everyday.

    Stayed in November 2021

  • Reviewed: October 22, 2021

    9.0
    I love Maui and this place.
    • Leisure trip
    • Couple
    • Iris Studio
    • Stayed 3 nights

    Everything met my expectations

    I liked that it is a small complex so it isn't busy like a big resort. Many times we were the only ones at the pool. very relaxing

    Stayed in September 2021

  • Reviewed: October 3, 2021

    8.0
    Nice place for the price
    • Leisure trip
    • Couple
    • Hibiscus One Bedroom Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    It has mini ants in the kitchen and my husband had to kill a roach on of the days. I didn’t see any roaches. Thank God. The tile on the floor needs updating but everything else was pretty good.

    I liked that it had a full kitchen, 2 bathrooms, washer and dryer, a kitchen and dining room and 2 closets in the bed room. The place was fully stalked with everything we needed. Lastly, it was a 5 minute walk to Napili Bay beach and Kapalua Bay which were such amazing beaches.

    Stayed in September 2021

  • Reviewed: September 30, 2021

    8.0
    It was better than I ever expected
    • Leisure trip
    • Family with young children
    • Hibiscus One Bedroom Suite
    • Stayed 1 night

    It exceeded my expectations because the front desk employee was very friendly and took interest in what my needs were then matched them. True customer service with Aloha!

    Friendly staff This is NOT a resort and so the property itself doesn't offer anything except a comfortable room and easy access to your room from the parking lot. The room is larger than I expected and it had a full kitchen. Although furnishings were not brand new they were not worn .

    Stayed in September 2021

  • Reviewed: September 18, 2021

    8.0
    We will be back real soon
    • Leisure trip
    • Family with young children
    • Hibiscus One Bedroom Suite
    • Stayed 4 nights

    The Bugs.

    Lisa. The actual room itself. Location. The swim pool.

    Stayed in September 2021

  • Reviewed: September 10, 2021

    8.0
    Do your research .....website mis leading
    • Leisure trip
    • Family with young children
    • Hibiscus One Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The websites projects stores and shopping within walking distance. There is one store....one restaurant in walking distance.....busing it the whole trip also portrays Beach right out your door .....again another walk ......balcony view????? Was parking lot .....the staff and cleanliness was great......both bathroom sinks had leaks underneath and ants in the kitchen.....needs upgrades and more realistic honest information on website. I walked atleast 20 miles in 3 days if I had known I would have kept the rental car.....getting grocies was a 3 hour round trip waiting on bus....

    The staff friendly helpful polite......gave us late check out and helpful for our journey home

    Stayed in September 2021

  • Reviewed: September 9, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Hibiscus One Bedroom Suite
    • Stayed 5 nights

    Front desk was not open every day. It took a while for maintenance people to come over; the safe was never fixed

    Good location, the kitchen was nice. It's also convenient to have washer and dryer in the room.

    Stayed in July 2021

  • Reviewed: September 2, 2021

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Iris Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    I love this place and I don’t want to give a bad review but pools open till 10 and my key did not work after 945.

    Property is beautiful I love this place great pool great location will definitely be coming back good price.

    Stayed in September 2021

  • Reviewed: September 1, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Iris Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    Parking was too tight

    Kitchen and laundry

    Stayed in August 2021

  • Reviewed: August 27, 2021

    9.0
    Very good gem
    • Leisure trip
    • Couple
    • Hibiscus One Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Too many roosters all over the property waking us up every morning at 5am… Wish they would store more free beach chairs, snorkels, toys, coolers… like many other hotels do in the area.

    Hidden gem in a very good central location for snorkeling. Very well equipped since it’s also a time share. Love to have in unit washer & dryer + very well stocked kitchen. 2 bathroom in some 1BR is a luxury ! Nice to hang out at the jacuzzi after surfing or long day hiking.

    Stayed in August 2021

  • Reviewed: August 15, 2021

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Hibiscus One Bedroom Suite
    • Stayed 9 nights
    • Submitted from a mobile device

    My particular unit didn’t have enough natural light

    Not too crowded

    Stayed in August 2021

  • Reviewed: July 13, 2021

    7.0
    can not stay again. Property next door loaded with roosters.
    • Leisure trip
    • Couple
    • Iris Studio
    • Stayed 7 nights

    hated the roosters 10 feet from our window

    love the room

    Stayed in July 2021

Showing 1 - 25

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