8150 Palm Parkway, Lake Buena Vista, Orlando, FL 32836, United States of America
#25 of 388 hotels in Orlando
Guests' ChoiceBased on 395 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
9.4
Facilities
9.1
Staff
9.4
Value for money
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 6, 2023
Janee
United States of AmericaOn our last day we didn't get to eat breakfast because they told us it started at 7am and I searched it up and it said 6 to 10am. We wanted to have breakfast before going to the airport.
Loved the breakfast variety daily. Excellent courteous staff, awesome housekeeping, delicious breakfast, very clean and smells good.
Stayed in July 2023
Reviewed: July 4, 2023
Farlane
United States of AmericaI did not get my bottle of water when I checked in. everything else was fine. There is not much to complain
It was a perfect location. The staff was very accommodating and friendly. The room was close to the elevator which make it very accessible. Breakfast was amazing, my kids enjoyed mickey mouse waffles.
Stayed in July 2023
Reviewed: July 3, 2023
Jose
United States of AmericaTV control wasn't working properly.
Clean and friendly staff
Stayed in July 2023
Reviewed: July 2, 2023
Maria
United States of AmericaFriendly staff
Stayed in July 2023
Reviewed: June 29, 2023
Ashley
United States of AmericaNothing
Me and my family love the breakfast and we stayed in room 331 and the housekeeper was amazing. I can really say they do there job by keeping the hotel spotless. The front desk staff are amazing as well. I love that the hotel send you a text message to see how your stay is going. Me and my family will be back. continue to do what y’all are doing!! y’all rock !!
Stayed in June 2023
Reviewed: June 24, 2023
Julio
United States of AmericaGreat overnight.. all easy, super clean and comfortable. Very good breakfast as well.
Stayed in June 2023
Reviewed: June 20, 2023
Israel
United States of AmericaExcellent hotel and staff
Stayed in June 2023
Reviewed: June 11, 2023
Margaret
United KingdomNothing
Great location for Disney. Wonderful staff and good breakfast.
Stayed in June 2023
Reviewed: June 8, 2023
Adel
United States of AmericaThe staff
Stayed in June 2023
Reviewed: June 5, 2023
Fabio
United States of American/a
Very clean, good breakfast, nice room for 4 people and friendly staff.
Stayed in June 2023
Reviewed: May 29, 2023
Alan
United States of AmericaNothing to dislike.
Room was clean, bed was comfortable, TV worked great, microwave and refrigerator were satisfactory and bathroom was very clean, shuttle to Sea World was excellent.
Stayed in May 2023
Reviewed: May 20, 2023
Laura
United States of Americaabsolutely nothing
convenient to everything. The staff there always makes you feel welcome.
Stayed in April 2023
Reviewed: May 13, 2023
Long
United States of AmericaNo comments
Few things I like the most: - The hospitality of service staffs - The cleanliness of the room - The free breakfast is good - Good price for the service, the room, and the location
Stayed in May 2023
Reviewed: May 10, 2023
Lori
United States of AmericaNothing really
Very Friendly staff and very helpful. Room was clean and overall hotel was nice. Breakfast was great and great selections.
Stayed in May 2023
Reviewed: May 6, 2023
Ryan
United States of Americapool was nice but could of been cleaned a little better. had stuff floating in pool. spa was full of sand
very clean and comfortable beds and rooms. friendly staff. good breakfast
Stayed in May 2023
Reviewed: May 1, 2023
Matilde
MexicoAt breakfasts, the eggs were microwaved. The ariconditioner did a lot of noise and was very slow to modify the temperature. There are no nearby stores, so if you need anything else apart from what they have in the ministore at the hotel you will need to take a taxi.
I liked the bed, it was big and comfortable, and the bathroom was always super clean. We were lucky because there were very few guests doing noise in the hall or in the adjoining rooms, so we could rest. The breakfast was ok, but I wish there was more variety of dishes. The hotel is very close to Disney, which is a huge advantage. However, the schedule they have for the shuttles is very late and not useful, prepare to have your car or pay for a taxi. Overall, I think the stay was ok, I would return.
Stayed in April 2023
Reviewed: April 16, 2023
Darrin
United States of AmericaNo complaints
Affordable and close to all attractions with a great breakfast.
Stayed in April 2023
Reviewed: April 15, 2023
Aimee
Trinidad and TobagoThe hotel was great. It far exceeded our expectations. The hotel was well kept and clean, in a good location and there was free parking on site. The staff were super friendly and welcoming. Veronica at the front desk was very helpful and accommodating and Estela kept our room very neat and clean. The bed was very comfortable and the bedding was good quality. Breakfast was very good, there were many options and the mickey waffles were a favourite. We had a great time at this hotel and would recommend it to anyone travelling to Orlando!
Stayed in April 2023
Reviewed: April 8, 2023
Naomi
United States of AmericaClean, lots of parking, well lit
Stayed in March 2023
Reviewed: March 24, 2023
Maria
United States of Americavery courteous and helpful staff
Stayed in March 2023
Reviewed: March 16, 2023
Adrian
United States of AmericaThe restroom fan did not work on our room.
Staff was very nice and helpful, great location close to Disney parks.
Stayed in March 2023
Reviewed: March 16, 2023
Kelli
United States of AmericaThe workout room needs to be cleaned more often. it was a nice room.
All staff were very accommodating. it was very clean. my room was cleaned everyday and the cleaning staff was very kind and hard working. this is the best Hampton Inn I have ever stayed at.
Stayed in March 2023
Reviewed: March 10, 2023
Edith
United States of AmericaWater pressure in bathroom, but that probably can't be helped (environmental issues). No wheat bread at buffet.
Staff. So friendly, so helpful. Beds were very comfy. Blackout curtain. Burned-out light in bathroom was replaced by the time we returned from town. Elevators were prompt, despite crowds.
Stayed in March 2023
Reviewed: February 26, 2023
Nelson
United States of AmericaAll good
The bed was amazing. Slept like a rock.
Stayed in February 2023
Reviewed: February 25, 2023
Christopher
United States of Americaone of the nicest properties I have stayed at.
Stayed in February 2023
Lovina, Indonesia
Champoluc, Italy
Dabok, India
Erice, Italy
Mammoth Lakes, USA
Rome, Italy
Cape Town, South Africa
Mahirāvani, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content