The breakfast had very few options and was subpar. The breakfast area is very small and constantly overcrowded. Waiting time for the elevators is high during peak hours. The A/C at the rooms made a lot of noise when turned on. The hotel staff at the reception could be more polite.

Very convenient location, within walking distance to many attractions and nearby metro stations. The rooms are brand new, quiet, very clean and well equipped.

Stayed in May 2024

breakfast - small selection / less space than guests

Very nice employees. Perfect location closed to Time Square (expensive part on Manhattan of course). New hotel, good equipment. Warmly recommended.

Stayed in May 2024

The breakfast had a limited choice.

Location

Stayed in May 2024

Nothing

Perfect location, just right at the Time Square. Rooms are very clean and comfortable. Staff is very friendly, really nice breakfast. 👍

Stayed in May 2024

Breakfast facilities to small, took our teas into the street, no tables availble.

Average. Location: Excellent

Stayed in May 2024

tight room

friendly staff, luggage storage

Stayed in April 2024

too crowded at breakfast, not enough space for sitting in lobby, small room

New, clean, fast elevators

Stayed in May 2024

We had a room with two beds. The space is very minimal as you cannot put a suitcase on the floor but it was enough for us.

The hotel was clean, very well situated, the rooms are quiet considering it is so close to times square. We could store our luggage for free on check in and check out. Breakfast was good although very busy.

Stayed in May 2024

Size of the room

Location

Stayed in April 2024

Small room

Location is great

Stayed in May 2024

Elevators took way too long. Breakfast area was chaos.

Beds were great. Staff very friendly.

Stayed in May 2024

Room extremely small and supposed to have a city view, 1/4 sliver view of city 3/4 view of building windows.

Clean and friendly! In great location

Stayed in April 2024

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Very near to Times square, Rockefeller and couple of metro station what is convinient to explore whole city. Good breakfast, at 6am was not very crowded as it was later. It is not problem as you can grab coffee and some muffin and have breakfast to go. Room was nice, clean, with fridge. Nice staff. Very good value for money!

Stayed in May 2024

Size room breakfeast busy

Location Location

Stayed in April 2024

The breakfast not good at all and not enough space for all the covers.

The room was excellent, quiet and could not be a better location for the theatre.

Stayed in May 2024

The Rooms are very Small

Close to Everything

Stayed in April 2024

Lift unbelieveble slow Big noise by air-conditioning

Position

Stayed in April 2024

Breakfast time is a compleat disaster. For such a big hotel, such a small breakfast room, it's horrible you have to wait for quite a long time in lien to have tables and food. Same for the elevators.

The location is perfect, rooms are comfortable, and a great rooftop bar

Stayed in April 2024

elevator situation was horrible never had available spaces, and breakfast ran out and shut down before all guests could eat

location was great,

Stayed in April 2024

The air condition noise was terrible. The size of the room was not comfortable. The area for breakfast was not enough.

The breakfast was ok, to improve add some Veg. The coffee offer at entrance was good. The room was clean and white !

Stayed in March 2024

The wait times for the elevator. I just happened to be lucky when getting on. The max time I had to wait was about 3 minutes but other people who were waiting were there about 25 -30 mins

The location was great. Everything within walking distance. The staff were very friendly and helpful.

Stayed in April 2024

Breakfast. Food quality very poor. And too busy all times between 7-10am. People were fighting for a table to sit. Elevator between 830-10. Too busy. Couldn’t use it so walked down 13 floors. Imagine you are at 30th level.

Room was small but convenient. Beds were ok.

Stayed in April 2024

Breakfast experience. Long elevator lines at peak times.

The food was good, but the breakfast area was extremely congested, so we only took advantage of the "free" breakfast one day. There was not enough seating at breakfast, and the lines were long.

Stayed in April 2024

Check was a bit hectic. We arrived early and thought we checked in. We checked our luggage, gave our IDs, credit cards, and then hit the town. On our return, the lobby was full, we went to get our keys, and they had not previously checked us in. We had to wait, and then redo our IDs and credit cards. Not a huge deal but very inconvenient. When we got to our room it was very stuffy, so we tried to turn the AC on. It did not work. We were only there for a night, so we just opened the window.

The area was perfect. We were able to walk and see almost everything. The hotel was nice and we love the breakfast options. The front desk was very helpful with checking our luggage and with booking our travel arrangements to the airport.

Stayed in April 2024