950 Panorama Trail S , Penfield, NY 14625, United States of America
#1 of 2 hotels in Penfield
Guests' ChoiceBased on 158 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.1
Staff
9.3
Value for money
8.4
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 12, 2024
Shelly
United States of AmericaThe only place we stay, it’s the best. It’s so clean, so comfortable and nice.
Stayed in May 2024
Reviewed: April 18, 2024
Laura
United States of AmericaNo complaints.
Staff and facility were clean, welcoming and professional.
Stayed in April 2024
Reviewed: April 15, 2024
Jeffrey
United States of AmericaStaff was pleasant. Easy check in check out.Everything was neat and clean..Perfect stay for a hotel in this price range..
Stayed in April 2024
Reviewed: March 21, 2024
Jennifer
United States of AmericaNo waffles in the morning, my son was disappointed
Modern, clean and comfortable
Stayed in March 2024
Reviewed: February 24, 2024
Deborah
United States of AmericaBreakfast was adequate.
The best and most unexpected surprise was the desk clerk who not only was exceptionally personable, but very accommodating. Because I had my 91 year old mother with me who needed an easy chair on which to sit to be comfortable, she had one brought to our room! She also gave us a room on the floor that had on level parking and access to our room. Those kind of courtesies made all the difference in the world to make our stay comfortable. We also enjoyed the bar area for an evening cocktail and the roominess of the breakfast room.
Stayed in February 2024
Reviewed: January 22, 2024
Cara
United States of AmericaFloor tiles in room were slippery. Only had decaf coffee. Would have liked a restaurant guide in the room.
Very clean. Room was comfortable. Breakfast was very good & much appreciated!
Stayed in January 2024
Reviewed: January 8, 2024
Pastecki
United States of AmericaGreat stay, Fresh and clean spaces and a super friendly and helpful staff. Kids loved the pool, hot tub and the breakfast!
Stayed in January 2024
Reviewed: December 16, 2023
Tricia
United States of AmericaClean an friendly staff
Stayed in December 2023
Reviewed: October 23, 2023
Shelly
United States of AmericaThey increased the price for college family weekend. We paid it because it was too late to cancel. But we knew we’d be happy with our stay. Next time it’s a busy weekend, I may reconsider due to the price.
Location is great for us to spend time with our daughter at a college nearby. It’s so clean and the staff is very friendly.
Stayed in October 2023
Reviewed: October 2, 2023
Erin
United States of AmericaThe shower floor was very slippery
The location, looks like it was recently updated everyone was friendly
Stayed in October 2023
Reviewed: August 8, 2023
Christy
United States of AmericaBreakfast food was mediocre; Roman shade in room was only for decor and had obviously been mistaken as “functional” - strings had been torn behind shade indicating it had been pulled down with force
Up to date and clean
Stayed in August 2023
Reviewed: August 5, 2023
Garnet
CanadaClean, and friendly staff
Stayed in August 2023
Reviewed: July 26, 2023
Susan
United States of Americacustomer service was terrific
Stayed in July 2023
Reviewed: July 25, 2023
Howard
United States of AmericaNothing at all
Friendly atmosphere
Stayed in July 2023
Reviewed: July 17, 2023
Victoria
United States of AmericaEverything! Perfect location, clean, updated and included an excellent breakfast.
Stayed in July 2023
Reviewed: July 10, 2023
Cindy
United States of AmericaJuice at breakfast was very watery both mornings, no bedding for sofa bed, potato chip crumbs on desk chair upon arrival, inside of fridge was very warm.
Food on breakfast buffet, pool, large room, thermostat, bed comfort.
Stayed in July 2023
Reviewed: July 9, 2023
Amanda
United States of AmericaN/A everything was great!
Everything was clean and perfect!!!
Stayed in July 2023
Reviewed: June 6, 2023
Charlene
United States of AmericaI did not ask until check out as I got a handicap room hoping for a shower chair did not realize I needed to ask
Staff where friendly and accomidating
Stayed in June 2023
Reviewed: April 17, 2023
Judy
United States of AmericaDid not use
Stayed in April 2023
Reviewed: April 14, 2023
Eydie
United States of AmericaSuper clean and perfect location
Stayed in April 2023
Reviewed: April 4, 2023
Haydee
United States of AmericaNA
clean
Stayed in April 2023
Reviewed: March 21, 2023
Renee
United States of AmericaThere was only one elevator working.
The breakfast was very plentiful, only obstacle was lack of seating.
Stayed in March 2023
Reviewed: February 15, 2023
William
United States of AmericaThe location, price and staff made of stay very comfortable and well be back.
Stayed in February 2023
Reviewed: January 17, 2023
Rebecca
United States of AmericaNothing
Our room was very clean and we were on the 6th floor with a really big room w/ a balcony and a nice view.
Stayed in January 2023
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