110 Jack Murphy Boulevard, Olean, NY 14760, United States of America
#1 of 5 hotels in Olean
Guests' ChoiceBased on 202 hotel reviews
9.3Cleanliness
9.7
Comfort
9.5
Location
9.4
Facilities
9.6
Staff
9.7
Value for money
8.9
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 7, 2024
Erin
United States of AmericaN/a
Clean and amazing breakfast as Wendy at front desk was so kind and helpful
Stayed in March 2024
Reviewed: December 30, 2023
Natalie
CanadaThe faucets were designed poorly- could not wash your hands or face. Management told us they were getting new faucets...good to hear. Overall, nothing very bad.
The breakfast was very good. Also, everything was very clean and new. I would recommend this hotel to anyone doing a major road trip- It was very central to the highway.
Stayed in December 2023
Reviewed: November 29, 2023
Aisling
United States of AmericaBreakfast was really nice. I think the thing I would not give a 2 thumbs up for was the quality of the coffee. Not tasty , not to the same quality/standard as the food.
The facilities were great. Location was very convenient for me
Stayed in November 2023
Reviewed: November 22, 2023
Merrell
United States of AmericaA 300 dollar deposit is ridiculous, then it took a week for the money to be available again..
Stayed in October 2023
Reviewed: November 18, 2023
Michele
United States of AmericaNothing negative at all
Very clean. Nice facilities. Would definitely stay again
Stayed in November 2023
Reviewed: October 29, 2023
Tammy
United States of AmericaN/a
The hotel was clean and welcoming. Went into Olean for dinner which was really nice. The hotel was 24 minutes away from allegany state park which was where my trail race was.
Stayed in October 2023
Reviewed: October 17, 2023
Rafael
BrazilBreakfast is very simple most with processed food.
Very good hotel in close location from restaurants, all clean, good gym and friendly staff.
Stayed in October 2023
Reviewed: September 4, 2023
Maria
United States of AmericaHot water in lobby ran out of water
Breakfast,location,cleanliness
Stayed in September 2023
Reviewed: August 20, 2023
Joyanne
United States of AmericaNo complaints.
Genuinely nice and helpful staff plus super clean facilities. This hotel had nothing dirty, nothing broken or *out of order* as well as good breakfast and well maintained pool. I had a very pleasant stay.
Stayed in August 2023
Reviewed: August 15, 2023
Dennis
United States of AmericaNothing
Clean and staff friendly
Stayed in August 2023
Reviewed: August 15, 2023
Dennis
United States of AmericaNothing.
Friendly staff and clean hotel.
Stayed in August 2023
Reviewed: July 26, 2023
Andrea
United States of AmericaGreat location, super comfortable bed and pillows.
Stayed in July 2023
Reviewed: July 22, 2023
Susan
United States of AmericaNothing really
New and refreshing and clean- Great field outside for dog who was traveling with us
Stayed in July 2023
Reviewed: July 8, 2023
Monica
United States of AmericaN/A
Very clean, staff was good. Breakfast was great and variety was great and they kept the area very clean!
Stayed in June 2023
Reviewed: June 29, 2023
Richard
United States of AmericaNothing.
Every thing was very good.
Stayed in June 2023
Reviewed: June 27, 2023
Gary
United States of AmericaEveryone was so friendly and helpful.
Stayed in June 2023
Reviewed: June 1, 2023
Tomas
SlovakiaNothing really.
A pleasant surprise. Comfy rooms, quite OK complimentary breakfast, pool, plus a great restaurant in walking distance. Would come again, room rate was fair.
Stayed in May 2023
Reviewed: May 8, 2023
John
CanadaCouldn't get an early check-in but that wasn't a major inconvenience since we were visiting family so we had somewhere to go.
Excellent room and spotlessly clean.
Stayed in May 2023
Reviewed: April 29, 2023
Kathleen
United States of AmericaIt was all great!
We always stay here when we visit our son at college. The staff is friendly, and the property and the rooms are very clean. The complimentary breakfast is good! Don't skip the lobby coffee--it is better than Starbucks.
Stayed in February 2023
Reviewed: March 25, 2023
Jennifer
United States of AmericaBreakfast amazing the room and beds are smaller than expected but worked. Very clean and staff was amazing
Stayed in March 2023
Reviewed: March 5, 2023
Andrea
United States of Americaclose proximity to everything
Stayed in March 2023
Reviewed: February 15, 2023
Spencer
United States of AmericaChoices were good
Stayed in February 2023
Reviewed: December 31, 2022
Mykolah
United States of AmericaToo noisy conditioner. Thermoisolation around conditioner is poor, so temperature drop quickly below 66 F, and conditioner starts to heat and generates noise, which made us woke up frequently during the night.
Warm breakfasts, new interior and facilities, clean, spacious.
Stayed in December 2022
Reviewed: November 20, 2022
Meek
United States of AmericaThis hotel was very clean. The staff was friendly and efficient. We have stayed here twice and have recommended it to friends. Everyone has had an exceptional stay.
Stayed in November 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content