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  5. Reviews of Hampton Inn & Suites Orlando/Downtown South - Medical Center

Reviews of Hampton Inn & Suites Orlando/Downtown South - Medical Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

43 Columbia Street , Orlando, FL 32806, United States of America

#43 of 388 hotels in Orlando

Guests' Choice

Review Score

Based on 344 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    8.9

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 22, 2024

    10
    I would gladly come again sometime.
    • Leisure trip
    • Travelers with friends
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    The rooms are very large, the beds are comfortable, and there is everything you need: an iron, toiletries, plenty of towels, and an outdoor pool. The breakfasts could be better.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    10
    Had ADA room, very nice with all the handbags in shower.
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and quiet.

    Stayed in May 2024

  • Reviewed: April 24, 2024

    10
    Exceptional
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotels was next to the hospital and was able to get a shuttle from the hotel to the hospital. My family and I have stayed at this location for the last few years for health issues and will continue to stay here.

    Stayed in April 2024

  • Reviewed: March 29, 2024

    10
    Highly recommend, our stay was nothing short of excellent!!
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We absolutely loved everything, down to the convenience of parking. If there is one complaint it’s very minor. I just wish the pool would have been heated. Went to go for a swim and the water was too cold, but that wasn’t an issue.

    The breakfast was fantastic, so many choices! A large variety of hot and cold foods to choose from, ranging from eggs, sausage, waffles, already prepared oatmeal, potatoes, cereals, different choices of muffins, bagels, several different types of fruits, yogurts, hard boiled eggs, and so much more. The coffee was really good, and they also offered different teas, hot chocolate, orange juice, apple juice as well as other juices. It was really nice!! The location was perfect! Within walking distance to the hospital, Orlando Health. We could see it from the hotel. The hotel is also next to downtown Orlando, Dr Phillips, and the Kia Center. Great location!!

    Stayed in March 2024

  • Reviewed: March 9, 2024

    10
    Exceptional
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything l!

    Stayed in March 2024

  • Reviewed: January 29, 2024

    10
    Raquel front desk associate, she was outstanding
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Front desk associates localization gym

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The carpet needs to be shampoo or replaced. There were some major frayed areas between the tile and carpet.

    Complimentary breakfast was good. Ms. Paula, the dining attendant, was a good customer service component for your company.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    9.0
    Friendly staff, top location and great value
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The suite we booked was great, comfy beds and plenty of facilities. Raquel the host made sure we had everything we need for our stay.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    10
    Stay here if you are going to Orlando Regional Health Center
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Roll In Shower - Mobility/Hearing Access
    • Stayed 1 night

    No complaints.

    We have tried 3 hotels near Orlando Regional Health Center and liked Hampton the best by far. The hotel has a really good design and interior finish. The lobby is very attractive and welcoming. Hampton is the most convenient of the 3 to ORHC.. Just walk across the street. The parking is easy and didn't have an additional charge. The stay price was the best of the 3. Got an early check in even though we didn't request it. It is on a quiet street so you don't get the street noise that the other 2 did. The bed was comfortable. The hot breakfast was buffet. The French toast was delicious. One of the other hotels didn't have breakfast. The other was prepared so you had to wait.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    10
    Staff was very helpful and kind.
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Elevator was hard to operate at first

    Very nice

    Stayed in December 2023

  • Reviewed: November 28, 2023

    10
    My Family And I Had A Really Restful Stay On Thanksgiving At This Awesome Hotel In Orlando!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 1 night

    I don't think that guests should have to pay for parking. Guests should be informed in advance that they will have to pay for parking if they arrive with their own vehicle.

    Our super spacious Double Queen room on the newly renovated 6th floor was just awesome! We arrived well before our check in time and yet Aaron still permitted us to go to our room which made all the difference as far as I'm concerned. The other parts of the Hotel were equally as nice. Associates at the front desk and in the breakfast area were very friendly, helpful and courteous. I asked for 3 extra blankets and they were delivered to my room which I appreciated. The "included" breakfast was good and plentiful. I really thought the downtown Orlando location was great and convenient. My family and I loved that the Hotel was close to Lake Eola Park. This Hotel is worth the money that you spend on a stay because it is fantastic and you get so much. There is no way that you can go wrong with this Hotel. Stop searching and make a reservation at this Hampton Inn. I think that it is stellar.

    Stayed in November 2023

  • Reviewed: November 23, 2023

    10
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Everything, Staff was excellent extremely professional

    Stayed in November 2023

  • Reviewed: November 13, 2023

    10
    Clean, spacious, and convenient!
    • Leisure trip
    • Couple
    • King Room with Roll In Shower - Mobility/Hearing Access
    • Stayed 1 night

    Parking was an additional cost. We're aware that this isn't something that can really be helped, but I wish that that cost was floated on booking.

    We were put in a wheelchair accessible room so it was much more spacious than we expected. Staff was helpful and kind, and their lobby was spacious and it was a great place to mingle with other people who were at the conference we were attending in the hotel.

    Stayed in October 2023

  • Reviewed: October 31, 2023

    8.0
    Nice place, great staff, but terrible parking fee.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Paying $15.00 to park there overnight is absurd, especially since the cost to stay there is not inexpensive. Need to allow free parking for those staying there.

    Breakfast was excellent and the lady working there, sorry I don't know her name (but she is from Hungary) was awesome. So nice and kind...loved her.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The good, the location for the event we when over

    Stayed in September 2023

  • Reviewed: October 7, 2023

    9.0
    Did not disappoint.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only negative was that there was no shampoo in the shower dispenser and my wife did not find out until after she was in the shower. I called down to the front desk and was told I would have to come down to the desk to get the shampoo. It was after midnight so I guess there is very little staff (front desk person) at that hour.

    Very well maintained & clean property. Although they are remodeling the 5th & 6th floors the construction noise stopped at 5pm and did not resume until 10am the next morning. They do let you know when you check in. Except for check in we were not there during the day so the noise did not bother us. Security was good and key cards are needed to get in and to take the elevator.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    10
    Fantastic accommodation
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Wonderful, friendly staff, comfortable clean rooms. We were there to support a family member in critical care who ended up passing away. Aaron and the beautiful lady from Hungary (sorry, forgot her name) sensitive to what we were going through, really did a great job making sure we were accommodated and satisfied with our stay. All staff were friendly, but those two really stood up and went beyond all expectations, and we very much appreciated it. Awesome staff! Thank you!

    Stayed in September 2023

  • Reviewed: September 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast met my husband needs.

    Stayed in September 2023

  • Reviewed: September 8, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The lighting was a little dark.

    Great service and staff!

    Stayed in September 2023

  • Reviewed: August 27, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Chair in room was torn and tattered

    Great customer service, pool was nice, breakfast was great

    Stayed in August 2023

  • Reviewed: August 20, 2023

    8.0
    Not my favorite Hampton Inn to stay in
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    First of all charging $16 for parking was a first for me at a Hampton Inn. The room furniture was not in good shape and the breakfast was not good in this location.

    The bed was comfortable

    Stayed in August 2023

  • Reviewed: August 13, 2023

    10
    Staff very helpful, sympathetic to my situation, accommodating
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Walking distance to Orlando Regional Medical Center

    Stayed in August 2023

  • Reviewed: August 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Broken elevator, powdered eggs at the breakfast, no GG options at breakfast.

    Aaron at the front desk was amazing! Our room was spotless and comfortable with extra towels. Entire facility was quiet, clean, and welcoming, even to pets. And the staff were very nice, even chatty!

    Stayed in August 2023

  • Reviewed: August 10, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Staff very friendly and helpful. Very clean in all areas and room. Although there isn't a restaurant onsite, there is a lobby/bar restaurant at the hotel next door. After a long drive it was nice to just walk next door to get a drink and food. Breakfast onsite was very good and filling.

    Stayed in August 2023

Showing 1 - 25

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