As we were in a room next to the lift, it was sometimes a bit noisy, nothing bad though!

Great hotel, clean, comfortable, the staff is friendly. Housekeeping does their job well and are discreet. Great location for a first visit to NYC.

Stayed in May 2024

As it is close to times square, is a bit noisy, two, three nights might be ok, but in our case that was a week, was like sleeping poorly for a long period.

It's super new, staff is nice, rooms are clean (indeed a bit small, but is NY), and is well located.

Stayed in May 2024

The room could have been a bit lighter and had another mirror in the bedroom area

The hotel was very clean and in perfect location. The front door staff were very helpful and kind. The hotel is beautifully done out

Stayed in May 2024

Nothing noteworthy

Location convenient to Broadway, Time Square, Rockefeller Center and Subway.

Stayed in May 2024

Hair conditioner provided is not doing it’s job

Amazing stay, I enjoyed it a lot. Clean, comfortable bed, spacious room Coffee machine thing is the best, I haven’t seen other hotels putting coffee machine to the room.

Stayed in May 2024

Nothing

The Staff..the Rooftop.The room..The view..The Neighborhood

Stayed in May 2024

Nothing

Good

Stayed in May 2024

Small room. The view was very poor, the back of a building.

The location is right on the time square. Very clean hotel.

Stayed in May 2024

No possibility to order diner in the room after midnight. You need to have a full room service especially for foreigners that travel with jet lag.

Amazing hotel and rooftop

Stayed in April 2024

They withheld more than $2000 from us from the moment we arrived at the hotel until a month later. We don't understand why...

The attention and treatment

Stayed in April 2024

I couldn't fault it. An excellent hotel.

Fantastic location and great service. Room was a good size with excellent facilities.

Stayed in May 2024

unfriendly check in.We came 2 hours before a possible check in time ,after a lengthy flight from Molokai,via Honolulu.To check in 1,5 hours earlier I was asked to pay additional 200 USD,alternatvely to upgrade to suit for 800 USD extra.I explained that we wanted to have a quick shower and to go to visit my Father grave in Elmswood.Absolutely no understanding. Thanks to Daniel we got our room earlier without having to pay atrocious 800 dollars. Pity,most dissapointing. Dr Andrew Tabaczynski.Poland.

fantastic and most helpful operations director Daniel Gomez.Made our day.

Stayed in April 2024

Clean. Conveniently located

Stayed in April 2024

balet. quiet room. pricey but great location.

Stayed in May 2024

Not much. Bathroom is very small, and it's a bit strange that the sink is outside the bathroom. For those who do not want to be in a noisy and crowded area - this will not suit them.

The location of the hotel is very good for those who want to be in the center of things - Times Square. It's a busy area, but very easy to get to. The hotel is clean, the room is very cute and cozy You can enjoy the lights of Time Square from the window Relative to the hotels in New York, and relative to the affordable price - I think it's a good vfm

Stayed in April 2024

Nothing

Excellent location, staff very attentive. Nice decor

Stayed in March 2024

The small room and the room service was overpriced

Location is great as was the staff. The room was a little small but nicely furnished and very clean

Stayed in March 2024

Very small room

Great location Very small room

Stayed in April 2024

Only negative was the one time we used room service for some croissants, it took a while.

Great location, but cannot comment on the food as we ate out. Great location for doing all the tourist stuff we did.

Stayed in April 2024

Shower head could not be attached to the wall properly

Location was great! Roof bar was small but excellent

Stayed in April 2024

It’s really close to Times Square, so you have to know that in the evening, you will hear some noises. But so far it was OK and Tolerable. :)

We like it really much. They have a really special ambient inside. And we loved the interior design. And it’s so central that you can walk everywhere , really close to Rockefeller Center, and Times Square and also from the battery park or the fifth Avenue it’s really close for walking. The staff of the hotel was really kind and really helpful ! And everyone is in a very good mood.

Stayed in March 2024

If I could request the car to be ready at a specific time, it would be great. There were times when they told me 45 minutes and they brought it in less time and I still wasn't ready.

Staff is very friendly

Stayed in March 2024

all staff helpful and kind

Stayed in March 2024

came 3 hours before the check in time, to get the room, which was available and ready I paid 100 additional USD. that's a bit much (maybe im spoiled with service in the UAE). the district around the hotel is also not safe, a lot of people who offer drugs just 10 mins from hotel entrance. too noisy during the daytime (sirens, construction sites)

Great new (in feb 24) hotel. Location just around the corner from Times Square. Nice views, cozy rooms, coffee machine and very nice bathroom with panoramic window. great rooftop bar.

Stayed in February 2024