235 West 35th Street, New York, NY 10001, United States
#88 of 418 hotels in New York
Guests' ChoiceBased on 1300 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.3
Staff
8.7
Value for money
8.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Colin
United KingdomIdeal location, staff very helpful
Stayed in April 2024
Reviewed: 18 May 2024
Yang
United StatesThe Showtime channels kept on scrambling.
Very clean. Room was nice. Great price.
Stayed in May 2024
Reviewed: 15 May 2024
Laurent
SwitzerlandNo view from the room. Limited amenities. Not much place to store or hang clothes. Would be nice to have a second chair in the room since there is ample space for that.
Great location. Decent size room for NYC. Comfortable beds. Quiet. Friendly staff.
Stayed in May 2024
Reviewed: 14 May 2024
Daniel
ColombiaAll was good
The staff was very nice, the rooms were spacious and the facilities were great
Stayed in May 2024
Reviewed: 14 May 2024
Woods
United StatesThat the restaurant closed before I could try it. My own fault I was out too late.
That crazy steamer was cool. The aesthetic was legit. T rex a novelty but cool to see. Lighting was bomb. Bidet was one of my favorite features as was the cool steamer closet thing. Used it to steam a suit for a wedding.
Stayed in May 2024
Reviewed: 13 May 2024
Hazel
United KingdomNothing
Excellent location. Spacious, clean room with a few added extras. Would definitely stay again.
Stayed in May 2024
Reviewed: 6 May 2024
Philip
United KingdomAs it was very wet while we were there, we would have liked one of the drying cabinets for clothes, as shown in some of the photos, but we coped well.
Considering this was in a great spot in NYC, the room was an excellent size and adequate for our few days there - we had tea and coffee facilities, filtered water and ice on each floor, and the bathroom was very nicely appointed with an automated (if you wanted) wc, in the Japanese style (I am led to believe). The staff were excellent and someone was always available to assist, should we need - very approachable, helpful and pleasant - thank you to everyone at Henn Na NY.
Stayed in April 2024
Reviewed: 5 May 2024
Antonio
ArgentinaExcellent location, spacious and clean room, best choice for anyone who wants to enjoy a trip to NYC
Stayed in May 2024
Reviewed: 3 May 2024
Yuri
IsraelNothing.
The location is great, close to multiple metro lines. The room is big and the bed is very comfortable. The Japanese toilet is great.
Stayed in May 2024
Reviewed: 3 May 2024
Yael
AustriaNothing. It was perfect for us
Location, big room, clean, nice stuff
Stayed in April 2024
Reviewed: 3 May 2024
Vincent
AustraliaNo washing machine. Laundromat was relatively far given how busy NY is.
Location was very convenient + Daily Pass to Planet Fitness across the road
Stayed in April 2024
Reviewed: 30 April 2024
Fiona
IrelandI couldn't find any faults with this hotel
Great small hotel in the ideal location. Rooms were very spacious, clean and modern. Having a full fridge was a real bonus.
Stayed in April 2024
Reviewed: 25 April 2024
Tomas
Slovakiaprice is so so, but ok for nyc and the quality
great location great staff great rooms the LG styler is pure magic japanese toilets...
Stayed in April 2024
Reviewed: 25 April 2024
Teresa
United StatesStaff was really nice and friendly. Jennifer was very helpful when we arrived and when we checked out. Winston always greeted us with a smile when we came back every night. The people that cleaned our room did a Great job. It was always Clean and beds were made. We liked everything. Room was spacious and the Bathroom was Big. We stayed 8 days and 7 nights and cannot wait to stay again. We even arrived early and Jennifer held our luggage until our room was ready. I have told my family and friends about this Wonderful place. Sharing information with my co-workers as well. We loved the Dinosaur in the Lobby. My son named him Rexy and took pictures. Thank you so much. We look forward to staying again in the future.
Stayed in April 2024
Reviewed: 19 April 2024
Jo_9308
BelgiumThe heating system in the room was very noisy ! Luckily, it was not cold or hot outside, so we could turn this heating system off. On the first night however, when we didn't know how much noise it made, so we were awoke.... It's a comment I have read before and I can only confirm it !
Very good location ! Very good price/quality ratio. A Japanese toilet: nice to try, but I won't buy one myself :-)
Stayed in April 2024
Reviewed: 18 April 2024
Meska
United StatesThey only provide one white washcloth which was a little inconvenient for two guest. They also don’t provide hand soap in the bathroom which was also not ideal after using the restroom or spilling something. There was noise outside but I feel like it’s a given being in New York. However, it was not unbearable on the sixth floor.
The room was clean and the staff were polite. Whenever we needed anything they brought it promptly. Location was good. The bed was comfy and the room was shockingly spacious. Heating and air conditioning worked well.
Stayed in April 2024
Reviewed: 17 April 2024
Jaisy
United StatesI would have loved a coffee machine in the room or the lobby. The coffee place across the street was very good though.
Staff was friendly, hotel was clean. Location was fantastic, very central. Felt safe, and the rooms were quiet.
Stayed in March 2024
Reviewed: 14 April 2024
Rick
FranceThis hotel is really well located near from all. It was clean (very important for me) and the personal was nice.
Stayed in April 2024
Reviewed: 12 April 2024
Francesco
SwitzerlandStorage options in the room are limited for 4 people
The hotel staff is professional and super kind. We felt like being in a family. The location is close to Manhattan’s preferred spots and 2-3 min walking distance from a subway station
Stayed in April 2024
Reviewed: 11 April 2024
Natalia
BrazilThe price, but everithing in NYC is expensive
It was amazing, great location, good rooms, I loved it. I received a recommendation from a friend in Brazil and I will give recommendations too. Thank you all.
Stayed in April 2024
Reviewed: 10 April 2024
Geert
Belgiumstreet noise from garbage collection during the week and parties (not in the hotel) in the weekend.
very friendly staff good location - subway at the end of the street good restaurants in the area very nice and large rooms
Stayed in April 2024
Reviewed: 1 April 2024
Amir
IsraelSome small things that could have been better: I would like bigger, fluffier towels. The free showtime streaming service on the TV didn't work well (seems not enough bandwidth). I would be nice to have a curtain that will allow for some privacy without putting the room into complete darkness.
Very friendly staff. Excellent location. Nice room. The unique closet/iron solution in the room.
Stayed in March 2024
Reviewed: 31 March 2024
Kristoffer
SwedenThe hotel is in a good location (Midtown) close to many sights. It's easy to get in and out of the hotel since Penn Station / Moynihan Train Station is very close.
Stayed in March 2024
Reviewed: 30 March 2024
Julieta
United StatesEverything was good
Friendly personnel and clean facilities. Great location. Walking distance to everything. Safe.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content