1335 Avenue of the Americas, New York, NY 10019, United States of America
#83 of 416 hotels in New York
Guests' ChoiceBased on 118 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.7
Facilities
8.7
Staff
8.8
Value for money
8.2
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Chantelle
AustraliaWhen we arrived we went to the reception in the lobby and lined up for 15 minutes only to be told that the lobby was on the 37th floor.
Hotel was close to the subways, attractions and Central Park. The bed and linen was really comfortable and we loved the big shower!
Stayed in April 2024
Reviewed: April 10, 2024
Malin
Switzerlandcentral, very nice staff
Stayed in April 2024
Reviewed: April 3, 2024
Ignacio
Costa RicaThe elevators are truly crowded and you can take up to 10 minutes to get up or down.
Everything was great.
Stayed in April 2024
Reviewed: April 3, 2024
Cillian
IrelandEverything about this hotel was absolutely perfect. The location is unbeatable as you are a 10 minute walk to Central Park and a 15 minute walk to Times Square and Grand Central. The staff from the receptionists, to the cleaners, to the security guards were extremely kind and helpful and helped us with anything we needed. The room had an amazing view and was very big. If you are questioning whether to stay in this hotel or not, don't even think about it and book here. I've stayed in other hotels in Midtown Manhattan and this was by far the best.
Stayed in April 2024
Reviewed: April 1, 2024
Anita
United KingdomOnly get shampoo, conditioner, body wash, shower cap & mouthwash- no other toiletries. Have to pay for luggage room & very long queues for it. Long queues for the reception desk & very slow. Lifts are a nightmare! Hotel was very busy and some lifts not working & not enough to accommodate the number of people. Booked for 4 people in s room, arrived at midnight but the sofa bed was not made up. Couldn't even do it ourselves as there was hardly any spare bedding. Requested bedding at midnight, but didn't turn up until nearly 2am - we were shattered! If you intend to use the sofa bed then ensure you request it be made up!
Excellent location- 10 minutes walk to Times Square & 5 minutes from Metro & Radio City. Lovely, comfortable room with coffee/tea machine. Free water in rooms. Good quality shampoo, conditioner and body wash.
Stayed in March 2024
Reviewed: January 8, 2024
Stephanie
United KingdomAir con noisy and old unit. TV huge but limited channels. Douvet cover was just 2 sheets.
Location, good room size, great shower. Helpful staff. Windows actually opened to get fresh air. Coffee and water provided.
Stayed in January 2024
Reviewed: January 8, 2024
Joseph
United States of AmericaLocation
Stayed in December 2023
Reviewed: January 2, 2024
Yusney
United States of AmericaNone
Location
Stayed in January 2024
Reviewed: December 24, 2023
Alejandra
ChileNone
Everything was ok
Stayed in December 2023
Reviewed: December 15, 2023
Catherine
United States of AmericaIt was in the perfect location. It was busy and lively. The elevators were fast. The rooms were beautiful and clean.
Stayed in December 2023
Reviewed: December 14, 2023
Mendel
FranceEverything
Stayed in December 2023
Reviewed: December 13, 2023
Steve
British Virgin IslandsTV guide would have been useful.
Room size and cleanliness. Bed was very comfortable
Stayed in December 2023
Reviewed: December 11, 2023
Peggy
United States of AmericaLocation and everything. So nice
Stayed in December 2023
Reviewed: December 10, 2023
Hughes
United KingdomHuge hotel (over 2,500 rooms) and only a couple of elevators so was a long wait for the elevator down to the lobby
Perfect location in Midtown, 2 mins walk to Central Park and 10 mins to Time Square Subway located on 54th Street (next street up) to take you downtown
Stayed in December 2023
Reviewed: November 23, 2023
Stanislava
United KingdomThe hotel parking is super expensive! However - you can just park in the parking across the road for quite cheaper! Or any other parking nearby.
I loved the place - really nice room, downtown Manhattan, all great!
Stayed in October 2023
Reviewed: October 25, 2023
Susan
United States of AmericaN/A
I have stayed at the hotel many times, but this was the first time at the Hilton Club. I will be back.
Stayed in October 2023
Reviewed: September 29, 2023
Nikola
CroatiaSome things were shabby (things fell off from the shower, bed was peeled a little bit)
Staff, philosophy, location
Stayed in September 2023
Reviewed: September 28, 2023
Jeanne
United States of AmericaThe pillows
Best shower ever! Room was clean and comfortable. Staff was very nice. Quick service restaurant in lobby.
Stayed in September 2023
Reviewed: July 19, 2023
Kim
United States of AmericaNothing I can think of at all. And I am picky.
Every time I have traveled to New York, for work or pleasure, it has exceeded my hopes for a wonderful experience. I have to stress that it is the people that create that atmosphere. From our concierges, to housekeeping and everyone in every department, the staff is kind, friendly, and professional. Bravo from this theater teacher from Boston. I am giving you a standing ovation.
Stayed in July 2023
Reviewed: July 3, 2023
Galia
IsraelGreat
All good
Stayed in July 2023
Reviewed: May 22, 2023
Orestis
Greeceeverything
everything was excelent
Stayed in May 2023
Reviewed: January 26, 2023
Lee
United Kingdomeverything. could not fault the hotel or staff.
Stayed in December 2022
Reviewed: December 22, 2022
Belen
United States of Americawe were not allowed to get additional bed for my daughter so she ended up sleeping on the floor
the location is perfect
Stayed in December 2022
Reviewed: December 7, 2022
Anne
United States of AmericaThe room was super hot. The temperature control didn't work. I as told to just turn off the unit. It helped, but it was still hot.
The staff was very friendly and responsive to requests. The location is excellent and the accommodations are crisp and modern.
Stayed in December 2022
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