1805 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830, United States
#153 of 388 hotels in Orlando
Guests' ChoiceBased on 2173 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.3
Facilities
8.5
Staff
8.8
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 21 May 2024
Jackie
United StatesEddie the bar tender was amazing! His margaritas were the best!
Stayed in April 2024
Reviewed: 21 May 2024
Jordan
United StatesOur room was facing Interstate 4 and traffic noise was evident. Recommend paying extra for the rooms with the "fireworks" view away from the road.
The breakfast buffet was very good with an omelette station and great table service. There is a small onsite bar with a friendly bartender.
Stayed in April 2024
Reviewed: 20 May 2024
Michelle
United StatesBreakfast buffet way too expensive.
I had sent a question several weeks prior to check in and didn't receive an acknowledgement of the msg even being read.
Stayed in May 2024
Reviewed: 13 May 2024
Antte
CroatiaShuttle broke on the way back to hotel so we needed to take uber, breakfast not included
Pool, shuttle to the parks free od charge
Stayed in May 2024
Reviewed: 12 May 2024
Gretchen
United StatesWe arrived after 4 and no rooms ready but they got us in a 1st floor room(handicapped) didn’t need it but had to change and get to reservation at Disney Springs. Then the iron leaked all over when using it and shower had water all over bathroom. I wish we had gotten a different room.
The location was great so we could walk to Disney Springs. Staff were helpful .
Stayed in May 2024
Reviewed: 11 May 2024
David
United StatesNothing
The location is everything. It is a walk to Disney Springs and it gets you early access to the Disney parks
Stayed in April 2024
Reviewed: 7 May 2024
Carin
United StatesI didn’t like that I didn’t have time for the pool. That’s it. I liked it otherwise.
I liked the complimentary drinks, however, I was unable to use them because of my late arrival and early departure
Stayed in April 2024
Reviewed: 30 April 2024
Hsin
TaiwanThe location is very convenient, with easy walking distance to the Disney Springs Area. When we checked in, the receptionist was really nice and passionate, assisting us with getting the Disney early entry set-up and related information.
Stayed in April 2024
Reviewed: 29 April 2024
Peter
United KingdomOnly breakfast available was $20 buffet. For a coffee and toast.....there should be a better option.
Location, comfort, beds, great atmosphere. Welcome drinks. walking distance (1 mile) to Disney Springs.
Stayed in April 2024
Reviewed: 29 April 2024
Ana
United StatesThe bed was the worst I’ve ever had at a hotel, super soft and it make it hard to have a good night sleep. There were minor maintenance issues in the room as well.
Nice location and complimentary bus to Disney parks.
Stayed in April 2024
Reviewed: 24 April 2024
West
United StatesI didn’t like the concrete balcony as I couldn’t enjoy sitting on deck. Balcony prevents any enjoyable view below. But that was the ONLY thing.
Pool, breakfast, location is nice for walking to Disney Springs, and transport to Disney world was extremely convenient.
Stayed in March 2024
Reviewed: 21 April 2024
Andre
SwitzerlandOnly very small things like Rooms a bit dated and no smart TV.
Nice pool area close to Disney parks and shuttles function quite well.
Stayed in April 2024
Reviewed: 18 April 2024
Travel1
United KingdomA couple of reception staff could have been better. They would not allow room access to my husband who arrived before me and vetoed one who was working to enable access. Another did not follow up on promised actions. Katherine was excellent as was her colleague and a gentleman on the night shift. Room cleaning was sporadic. Our room was not cleaned two days out of eight and occasionally when cleaned floor towels etc were missing.
Great transport to Disney World with close walking proximity to Disney Springs. Free coffee and tea each morning. Pool open till 11pm. Clean facilities.
Stayed in April 2024
Reviewed: 18 April 2024
Russel
United StatesEggs tasted processed and came out of the pan in a lump.
Just ok; nothing special. We had a voucher for breakfast but if we had to pay the posted price ($24.95 pp) I would have been very upset.
Stayed in April 2024
Reviewed: 17 April 2024
Michael
United KingdomNothing
Shuttle buses Free coffee Friendly staff
Stayed in April 2024
Reviewed: 15 April 2024
Vanessa
United StatesNice pool area, very clean. Very pleasant and helpful staff.
Stayed in April 2024
Reviewed: 14 April 2024
C
United KingdomHousekeeping missed room a couple of days although management were excellent in addressing the issue. Co tinuous music around pool from 8.30am! Breakfast often cold and limited for cost. Arcade cost extortionate. No Disney store onsite!!!
Great location for Disney Springs and short commute, by car, to all Disney theme parks.
Stayed in April 2024
Reviewed: 14 April 2024
Torres
AustraliaRelies too much on Disney attractions and Disney Springs, leaving very limited entertainment/dining/drink options at the hotel itself apart from the pool...
Location was great as it's only about 300 Meters away from restaurants and shops in Disney Springs.
Stayed in April 2024
Reviewed: 12 April 2024
Catriona
United KingdomThe fountains in the pool are a bit annoying.
Convenient location for the Disney parks with early entry. Walking distance from Disney springs. Comfortable rooms, breakfast included.
Stayed in April 2024
Reviewed: 11 April 2024
Melody
United StatesThere was only 1 option for breakfast - the buffet. It was very over priced. Need to have more options for people who don't want to gorge themselves when eating. We went elsewhere for food. We could also hear the traffic from I-95 while trying to sleep.
Appreciate having 2 options of pillows in the room - firm and soft.
Stayed in April 2024
Reviewed: 11 April 2024
Henri-ann
Trinidad and TobagoThe carpet needs cleaning more regularly. My sinus was acting up because of the dust.
The location is conveniently close to Disney Springs' shopping, and they offer free transportation to all Disney locations.
Stayed in April 2024
Reviewed: 8 April 2024
Yadileth
United StatesI didn’t like the food that was served
The accessibility to the theme park with shuttles provided free of charge
Stayed in April 2024
Reviewed: 7 April 2024
Andrea
United StatesMy reservations said something about inlcuding breakfast for two but it was not included. Still had to pay for aprking and additional fees and taxes when i got there. So besides the paying for hotel it was $160 more when we got there. Nothing told me that.
Good service and good amenities
Stayed in April 2024
Reviewed: 6 April 2024
Ashley
CanadaThe food wasn’t good at all
Stayed in April 2024
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