No Hospitality Whatsoever

There was no complimentary breakfast, and the staff were not friendly and it would be nice to get greeted with a smile ...at least

Stayed in May 2024

Need updating. Lots of work

Stayed in January 2024

Although they advertised breakfast, there was no food available including the restaurant that was closed. The lobby was plastered with sheets of paper warning guests about not staying longer than 10 minutes in the lobby, no other guests allowed in the rooms, etc. It was very unprofessional and unwelcoming. It seemed there was no focus on guests comfort or welcome. Very disappointing. Are they preparing to close the hotel??

location is close to airport & train station. Fair price. Shuttle service to airport. Clean room. Comfortable bed. Spacious room

Stayed in January 2024

Room location

More towels,

Stayed in November 2023

The room was no vacuuming I smelled like dust and under the table I found spiders. I súper scar because I have my baby.

Locatarios

Stayed in October 2023

No breakfast and washer and dryer were broke

The room was clean and comfy

Stayed in September 2023

No air conditioning

Stayed in October 2023

Doesn't look like it has seen paint or carpeting since the 70s and don't get me wrong, I like 70s style, but it could use either a deep clean or replacement. The place still acting like COVID lockdowns are in effect. Can't do a breakfast bar apparently in the large eating space. Breakfast area was a disorganized mad house with a guy behind the counter trying to serve up the food. Night staff not coordinated well with the online booking systems apparently. The ceiling in the bathroom leaked (it was a really heavy rain, but the roof still shouldn't leak). Couldn't use the bathroom that morning which means no morning glory and no shower. The ceiling in the lobby fell down from the rain leakage and the hallways were flooding. This place looked like it was falling apart before the rain came and the rain kind of affirmed the obvious. Not a bad place, but good God, keep up with the place and it might not be such a ghost town. Looks like it has HUGE potential. It used to be a conference center, so it should be a little nicer. Not sure if it still is a conference center but it doesn't look like a place that gets bookings for that if so.

It was okay for the price. Had local cable for free which was actually nice, not that I watch TV but for those that need to hang out in the room a little while, it's a nice feature. The mattress felt really old and the pillows are small squares, but that didn't ruin anything. It is okay if you're just looking for a place to sleep for the night, but that's about it.

Stayed in July 2023

I still don’t have my deposit back

Stayed in June 2023

the had ants in my bed in the bathroom all over

it’s needed cleaning

Stayed in May 2023

I have not received my $100 incendental fee back. I was informed it would be returned by the end of the day.

It was ok we checked out by 7am

Stayed in February 2023

We did not like the smoke smell in the hallways.

We liked the convenience to our stay.

Stayed in November 2022

Rooms are all a little beaten up (its a Clarion so expected)

Check in staff were very nice, I arrived early and they were able to accommodate me (with a fee of course).

Stayed in August 2022

I was double charged they didn’t inform me that it would take 15 business days to get my deposit back

Location

Stayed in July 2022

Dark, faint door, felt run down. The little alcove for snacks, etc. was abandoned, speared half ripped out. Windows in our room were clouded, maybe because they were aged or damaged, black out curtains had holes and tears. Bathroom fixtures had residual film on them as if not properly cleaned.

Stayed in June 2022

no fridge, no microwave, no iron, but there was an ironing board. only 1 ice machine worked in the entire hotel and it was clear across the other side and on a different floor. outside access doors were not locked and secure.

close to where I needed to be

Stayed in June 2022

No water cups. When I asked at the front desk they had none. Hot water was marginal. They say they provide in-room coffee, but provide no mugs.

Clean room, comfortable bed. Easy to get to. Staff was pleasant

Stayed in June 2022

layout lacked signage i was instructed to go down hallway and a door (unmarked) led to wing i was in, carpet was loose in many places entire facility is in disrepair (poor upkeep most all areas pool empty needs paint etc.. requested king size bed but was given two twin/full beds which while acceptable d/t time of check in i would prefer to know before entering room. also i paid nearly 300 dollars for this and it is well below what one should receive for this pricepoint.

availability

Stayed in May 2022

The property is very old looking. you can see the areas in the walls and ceiling’s that have been shoddily patched and painted over. the a/c units are noisy. there was a tractor from a tractor trailer right outside my window idling for hours (noisy).

The staff were polite, friendly and accommodating.

Stayed in May 2022

old

quiet

Stayed in May 2022

Hallways are dark /scary /secluded. No working ice machines . No notifications of phone not working in the room . No toothpaste available. No type of breakfast options at all !!

Nice clean size room

Stayed in April 2022

Very disappointed - not given clear directions to room - cleaning not explained correctly. Found a roach in bathroom. People up in hallways at night, slamming doors. Railing in bathroom came out of wall.

Nothing really

Stayed in October 2021

it need to be updating, very old and it shows

it was close to a the wedding we attended

Stayed in July 2021

No maid service no ice microwave did not work

Location

Stayed in October 2021