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  5. Reviews of Comfort Inn & Suites

Reviews of Comfort Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

180 Gamma Drive, Montrose Hill, PA 15238, United States of America

#1 of 1 hotels in Montrose Hill

Guests' Choice

Review Score

Based on 376 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.4

  • Location

    7.3

  • Facilities

    6.0

  • Staff

    7.3

  • Value for money

    6.4

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: June 20, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The key cards stopped working,There was no extra TP in the bathroom, and the tub filled up when you were showering.

    It was quite and we did get a clean room.

    Stayed in June 2021

  • Reviewed: June 1, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Key cards didn't work well, had to insert it multiple times to get the door to unlatch.

    Just what I needed for the night. The ladies at the bar were great!

    Stayed in March 2021

  • Reviewed: April 20, 2024

    10
    I enjoyed the stay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool looked great but there were no towels so we couldn't actually use the pool. Multiple people asked for towels for over 1 hours and they never arrived. The rate I got through booking.com ($95) was wonderful but the actual cost of the motel room was too extreme ($220/night)

    The breakfast was very good and the service was great. There was never any wait time if something ran out

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Need help in your housekeeping department
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Wasn't able to get our room clean when we requested it early the day before. But we as a family always make things workout with GOD help in Jesus Christ Name Amen 🙏🏼 GOD BLESS YOUR STAFF!

    The staff was always helpful and full with kindness

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I don't know if it is the hotels fault or problem or just unfortunate circumstances. The hotel welcomed a jr hockey league or soccer league and the kids were just out of control. Kids running up and down the halls, all hours of the day. They were screaming. It was like the had free reign of the hotel with no regard to the other guests. Also there was some minor messes in the room that might have been overlooked. There didn't seem to be much storage space to unpack in the room. Especially if two or more people share the room. I think there could have been more light in the room. Especially up by the door. Maybe a floor lamp that turned on with the switch.

    I thought the room was spacious and mostly well kept. I thought the breakfast was well stocked and had a good variety of options. Food was tasty. The carpet was very nice.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    1.0
    Poor room conditions,
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    ROOMS, first room they gave us was disgusting, dirty top sheets Food still in fridge Second room beds were clean but tge bathroom was horrible, had dirty wash clothes still in the sink And other things left in the sink drawers Finally the house keeping manager walked us threw the third room and it was good But tge rooms are very out dated and mattress was very uncomfortable, need new ones

    Breakfast was good, staff was very nice.

    Stayed in April 2024

  • Reviewed: February 13, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 6 nights

    Good breakfast, choice of hot and cold options, including pizza! Loads of parking. Nice onsite bar with simple evening meal options.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    1.0
    I didn’t even say I left after a few hours
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were nasty the hallway smelled. It was hard to find the room.

    The price and the pool

    Stayed in February 2024

  • Reviewed: January 9, 2024

    4.0
    Very outdated and below average hotel
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very outdated. Beds were uncomfortable and had a huge gully in the middle. And heard this from other guests in other rooms for our group booking. Not dirty, but not exactly clean either.

    Right off highway, convenient.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The pool didn't seem well kept

    Nice rooms, big hotel

    Stayed in January 2024

  • Reviewed: December 4, 2023

    2.0
    DISGUSTING
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 7 nights

    I woke up with bites all over my legs and arms. It was disgusting. I spent 10 days in such discomfort after the bed bug bites. The room was so dirty. There was dirt on the window sill. I was only there for 12 hours. I am so glad that I didn't spend further time.

    NA

    Stayed in November 2023

  • Reviewed: November 16, 2023

    9.0
    Great location.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights

    It was only about 2-3 miles away from St. Margaret's hospital. Perfect location for food and highway locations.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    4.0
    Not good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When asked for food should been made quickly and serviced very disappointed

    Location was good but there was no food place very dirty and no coffee.

    Stayed in November 2023

  • Reviewed: November 1, 2023

    8.0
    It was a comfortable, reasonably priced stay.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Could have used a bigger sink area, but that’s no big deal.

    Breakfast was very good. Good selection of food. Location was perfect for this trip. Very easy to find. Heating unit was quiet, which was a plus. Beds were comfortable. Shower had good water pressure.

    Stayed in October 2023

  • Reviewed: October 31, 2023

    10
    The best experience in one hotel , breakfast was amazing and delicious.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent customer service and friendly . The front desk give me the extra mile. The bar a love it.

    Stayed in October 2023

  • Reviewed: October 29, 2023

    4.0
    Probably would not book again
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom paint peeling Sink was clogged all night just from running water to wash hands. Tub was dirty Pillows were stained. Friendly front desk staff.

    The lobby was nice.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lobby smelled like weed and mold and old food. Then i had to go back to the desk twice because my room key wasnt working. Not enough soap in the room.

    Breakfast.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    1.0
    Terrible
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Noisy , dirty and a fight broke out

    Terrible place

    Stayed in September 2023

  • Reviewed: September 16, 2023

    1.0
    DISGUSTING
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    It was disgusting. Stained sheets. Cobwebs. Bugs. Piss of the bathroom floor.

    Nothing

    Stayed in September 2023

  • Reviewed: September 15, 2023

    3.0
    bad experience.
    • Leisure trip
    • Group
    • Queen Room - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    stayed 3 nights and didn’t get room cleaned once

    Stayed in September 2023

  • Reviewed: September 12, 2023

    1.0
    It was not a comfortable stay at all
    • Leisure trip
    • Couple
    • Queen Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I did not like that the was not clean enough, it was a handicapped room. If this was a handicapped room we should have been notified, asking if any of us was indeed handicap. The room was not clean to our satisfaction, we did not have enough towels. Overall we spent alot of money to stay there but received low budget service. If we visit Pittsburgh again we will not pay to stay at your location. I wish I would have taken pictures but I should not need to waste storage in my phone for something you can clearly see yourself.

    Nothing

    Stayed in September 2023

  • Reviewed: September 9, 2023

    10
    I will stay again!
    • Business trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    It was kind of hard to find.

    Very clean, staff was great!!

    Stayed in July 2023

  • Reviewed: September 4, 2023

    4.0
    The room was kind of dirty and the beds were small. The carpet looked like it hadn’t been vacuumed. There was gross stuf
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel sections weren’t connected to the lobby. We had to walk outside and to the lobby to get breakfast. Not a big deal but was kind of annoying.

    The hotel included breakfast and the air conditioning was nice and cold.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very filthy and staff was unwelcoming.

    Nothing. Had to check right back out.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    2.0
    Terrible experience
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds are not comfortable at all. Housekeeping staff were nowhere to be found and had to go to the front desk several times for toilet paper. the bathroom was not stoked. The room and other areas were unclean and smelled bad, with the exception of the lobby. We got locked out of the room for over an hour because they said payment would not go through, rooms were prepaid through booking.com. My diabetic medication and my daughters seizure medications were in the room. It wasn't until I made the call to booking.com that it got taken care of, and we got back in the room. They were attempting to overcharge for the room. Overall, it was the worst hotel experience I have ever had.

    The free breakfast was the best part of the hotel stay. The lady in charge was very friendly and did an awesome job. The pool was nice and the attached bar/grill was nice as well as food was good.

    Stayed in August 2023

Showing 76 - 100

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