11428 Marbella Palm Court, Lake Buena Vista, Orlando, FL 32836, United States of America
#216 of 388 hotels in Orlando
Guests' ChoiceBased on 355 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.2
Staff
8.6
Value for money
8.2
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 18, 2024
Billi
United States of AmericaThe room was...broken. Closet doors, ceiling fans, sofa, plumbing, exhaust fans...all in various stages of disfunction. And there was visible mold in the ceiling of one of the showers. There was not one clock in the entire room. We had no brochures or written information - not even a do not disturb sign for the door. One of the elevators sometimes worked, sometimes didn't, and the hotel hallways were hot and dirty.
I love that they were able to accommodate my change in dates. The room was surface clean, and the bed and pillows were super comfortable.
Stayed in May 2024
Reviewed: May 2, 2024
Karien
Netherlands- Matress was soft, but some people like it that way.
- Clean - Extra blankets and pillows - Well situated - Good breakfast - Friendly staff - Free shuttle to Disney and Universal
Stayed in April 2024
Reviewed: April 21, 2024
Alexander
Indonesialocation a bit far from eateries and shuttle service to universal and disney is very limited
the room is nice with kitchenette that have proper utensils and a spacious living room. The room, hall and common area are clean and the breakfast although the menu is limited tastes really good.
Stayed in April 2024
Reviewed: April 9, 2024
Leah
United States of AmericaRoom reservation was for 4 people. No sheets for the pull out bed. When arriving late this was a real pain.
Breakfast was good. Front desk staff was wonderful.
Stayed in April 2024
Reviewed: March 20, 2024
Tracey
United States of Americaroom was spacious and clean
Stayed in February 2024
Reviewed: March 6, 2024
Anthony
CanadaSome of the staff were less than accommodating
Great location
Stayed in March 2024
Reviewed: March 3, 2024
Roselyn
United States of AmericaBreakfast very good. Room clean and provided our needs. Minimal towels on arrival and no bar soap at sink. More brought to us when requested.TV selection very good. Bed comfortable.
Stayed in March 2024
Reviewed: March 1, 2024
Candy
United States of AmericaWe were disappointed about the tv. You need to update to smart tv
Location was great
Stayed in February 2024
Reviewed: February 27, 2024
Rosario
Puerto RicoThe breakfast could be more versatile.
The room was nice.
Stayed in February 2024
Reviewed: February 23, 2024
Vladimir
SerbiaPerfectly met our expectations, kind staff, shout-out to Oskar.
Stayed in December 2023
Reviewed: February 17, 2024
Robert
United States of AmericaNot sure
The breakfast was a nice addition
Stayed in January 2024
Reviewed: February 8, 2024
Vanessa
United States of AmericaThe doors did not all work and the main floor door where we came in and accessed the pool was a little musty smelling. The elevators were very tight when you had luggage to move.
I liked the ascetic of the property. It was clean. It had a decent amount of space in the room.
Stayed in January 2024
Reviewed: January 30, 2024
Catherine
United States of AmericaAir circulation, room was stuffy
Staff were excellent
Stayed in January 2024
Reviewed: January 9, 2024
Vanessa
CanadaWe were surprised to learn that the hot tub was closed. It looked like it had been closed for some time. The pool was not heated and the water felt like ice.
Our room was huge with a seperate bed and bathroom area. Everything was clean and smelled good. Breakfasts were good and changed slightly each day.
Stayed in January 2024
Reviewed: January 5, 2024
Fabio
BrazilThe breakfast is basic and sometimes very crowded.
The room is very well equipped and ideal for families with children. The location is excellent. Close to the parks, restaurants and shopping.
Stayed in October 2023
Reviewed: December 29, 2023
Annette
United States of AmericaI was unpleasantly surprised to have to pay for parking. It was an unexpected charge that I was not happy about. There seemed to be plenty of room, so it seemed an excessive cost.
Room was comfortable and clean.
Stayed in November 2023
Reviewed: December 14, 2023
Schmitz
United States of AmericaParking at 25 per day is excessive. In addition, not registering my car was a ticket of 31 dollars. I will be disputing that charge
The location was great. Breakfast was good and staff was friendly.
Stayed in December 2023
Reviewed: December 12, 2023
Martin
United States of AmericaOne of the knobs was missing from the stove. We were placed at the very end of the hall, which I'm starting to think is where they put black people. It's happened to many times now.
Stayed in December 2023
Reviewed: December 1, 2023
Amanda
United States of AmericaNothing.
Very clean and modern looking.
Stayed in December 2023
Reviewed: November 19, 2023
Christine
CanadaNothing special; our visit was very short (1 night))
Breakfast : very good and a lot of choice Room : clean
Stayed in November 2023
Reviewed: November 16, 2023
Deirdre
IrelandBreakfast nice
Stayed in November 2023
Reviewed: November 7, 2023
Marcio
United States of AmericaPaid parking
Nice crew
Stayed in November 2023
Reviewed: October 26, 2023
Rufino
United States of AmericaIt was a Great spot to Disney Parks and Awesome eatery near the hotels.
Stayed in October 2023
Reviewed: October 18, 2023
Amber
United States of AmericaParking is an additional charge once you get there. $25 per day before taxes and fees.
Stayed in October 2023
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