198 Colonial Drive, Horseheads, NY 14845, United States
#2 of 8 hotels in Horseheads
Guests' ChoiceBased on 185 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.9
Facilities
8.5
Staff
9.2
Value for money
8.4
Free WiFi
7.5
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End of dialog contentReviewed: 31 May 2024
Kristi
United StatesThe front desk was extremely friendly despite our late check-in! We were there for a short stay, but the kitchen and full-sized refrigerator were convenient.
Stayed in May 2024
Reviewed: 23 March 2024
Tyler
United StatesIt felt like we were staying in a parking lot.
The staff was pretty nice, especially the housekeeping staff. The overall atmosphere is calm and everyone was nice and accommodating.
Stayed in March 2024
Reviewed: 18 February 2024
Charles
United StatesPeople that look homeless greeting us in the lobby
It was convenient
Stayed in February 2024
Reviewed: 20 November 2023
Susan
United StatesHad trouble checking in.
Location, clean.
Stayed in November 2023
Reviewed: 15 October 2023
Nancy
United StatesCoffee maker was lame. But I brought my own French Press and coffee grounds so boiled water and made my own.
the kitchette part of the room allowed me to make my own breakfast. I also liked the large refrigerator with the ice maker.
Stayed in October 2023
Reviewed: 26 September 2023
Nan
United StatesVery convenient location just off the highway. We arrived at 1am so appreciated the quick check-in and liked the later check out time. Very comfortable bed. Liked the water bottle refill dispenser available near the front desk.
Stayed in September 2023
Reviewed: 23 September 2023
Kathleen
United StatesWe stayed their for only 2 nights, but the check in person welcomed us, and stayed that they were set up with long=term stay facilities and invited us to use these facilities, such as the laundry. I felt that they really wanted us to feel welcome.
Stayed in August 2023
Reviewed: 17 August 2023
Mary
United StatesCould have been a little cleaner. Dust in the corners, desk chair also had dust along the seam, don’t think it had been cleaned in a long time
Spacious, except one side of the bed was so close to the wall it was very difficult to get out of the bed. Only one night table! Really missed that on my side
Stayed in August 2023
Reviewed: 3 July 2023
Janet
United StatesWish they had had a continental breakfast option.
Large really nice room. Clean and well appointed. A pleasure.
Stayed in July 2023
Reviewed: 19 June 2023
Joanna
United StatesLocation was great to my daughters softball tournament
Stayed in June 2023
Reviewed: 16 May 2023
Beth
United StatesI was disappointed that you no longer have fresh soap in the bathroom. I don’t like having to touch a dispenser that may not have been thoroughly cleaned!
Stayed in May 2023
Reviewed: 10 April 2023
Amber
United StatesI did not like the fact that their is no pool or complimentary breakfast. Country inn and suites would have been more ideal for a small birthday family get together. Breakfast would have been really nice for the price i paid and also would have been very nice to swim. Kids were very disappointed.
The staff were very inviting and friendly. The room was beautiful, welcoming and very cozy.
Stayed in April 2023
Reviewed: 19 February 2023
Jim
United StatesEverywhere around the property was dog feces. Had to walk with caution. If there was a couple designated pet areas with bags for owners to clean up after there pet, I believe the grounds would be kept much cleaner.
Very friendly staff. Fully furnished kitchenette. Bed was comfortable. There was no charge for our service dog. Very pet friendly motel.
Stayed in February 2023
Reviewed: 30 December 2022
Laura
United StatesThe room was dark, even with all the lights on.
Very friendly staff and nice room amenities. Lois, in the lobby, was a treasure. It was nice to have a friendly conversation with her each evening when we returned. Also, as silly as it sounds, we appreciated that the wall furnace wasn't loud like most hotels.
Stayed in December 2022
Reviewed: 28 December 2022
Kay
United Statesthe table in the room was not clean and there was a food item left in the fridge - just made me question if the rest of the room was actually clean
the room was a nice size with a fridge and comfortable beds the young man who checked us in on Monday evening, I believe his name was Scott, was very nice and helpful
Stayed in December 2022
Reviewed: 9 December 2022
Susan
United StatesEverything went well!
Easy to get to from the highway and the room was big and comfortable.
Stayed in November 2022
Reviewed: 8 December 2022
Leslie
United StatesThe facility is showing its age a bit, not a lot of amenities, but plenty of free coffee and tea
The hotel was clean and very centrally located. The bed was comfortable, and there was plenty of hot water and great water pressure.
Stayed in December 2022
Reviewed: 18 October 2022
Janet
United StatesNice place to stay. The chairs were uncomfortable but that's my only complaint. It was a great experience
Stayed in October 2022
Reviewed: 17 October 2022
Todd
United StatesBreakfast not included
Stayed in October 2022
Reviewed: 29 August 2022
Michael
United StatesBarking dogs
We had breakfast at a local restaurant
Stayed in July 2022
Reviewed: 7 August 2022
Josephine
United StatesGrounds were dirty Room had multiple small issues—sink drain couldn’t open, smoke detector was flashing through the night, door stuck in lock position
Staff were very friendly Room was spacious and shower was great. Location was great for our needs
Stayed in August 2022
Reviewed: 1 August 2022
Joanne
CanadaUpon check in (or on this site) were we ever told that this hotel was an “extended stay” hotel with no daily housekeeping services. The cleanliness in our room was definitely not up to standards-the upholstery on the chairs was visibly stained and the carpets were dirty.
Friendly staff
Stayed in July 2022
Reviewed: 20 June 2022
Jenna
United Statesonly issue was at night in the room there was a lot of sound. the dishwasher sounded like it was turning on and the fridge kept making sounds.
Stayed in June 2022
Reviewed: 18 June 2022
Rumi
Canadabathtub had some yellow liquid looked like pee when we checked in. carpet was not clean. including breakfast would be good.
rooms were spacious. good location
Stayed in May 2022
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