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  5. Reviews of Extended Stay America Suites - Savannah - Midtown

Reviews of Extended Stay America Suites - Savannah - Midtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5511 Abercorn Street, Savannah, GA 31405, United States of America

#114 of 128 hotels in Savannah

Guests' Choice

Review Score

Based on 132 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.3

  • Location

    7.4

  • Facilities

    5.9

  • Staff

    7.4

  • Value for money

    6.0

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had to change rooms

    I really liked the staff.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    6.0
    The price was too high for the quality of room and services
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pillows were old and uncomfortable. 2 outlets were broken. No venting in bathroom. No dishes in cupboards. Breakfast was not worth getting up for. Coffee was gone by 9am

    Location

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    OK served its purpose
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was told it was a full breakfast. Turned out it was only muffins and coffee. Door to the room wouldn't close all the way

    Check-in went well

    Stayed in April 2024

  • Reviewed: February 18, 2024

    6.0
    Good location, friendly staffs
    • Leisure trip
    • Travelers with friends
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No hair dryer, broken shelf, exposing outlet, not very clean

    Location

    Stayed in February 2024

  • Reviewed: May 30, 2023

    5.0
    I will not stay again until they fix the place up.
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    older property that needed lots of work. run down.

    staff was friendly and helpful

    Stayed in April 2023

  • Reviewed: May 2, 2023

    6.0
    Pleasant
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was r P Room. Clean

    It is a close to dentist

    Stayed in April 2023

  • Reviewed: March 6, 2023

    6.0
    Ok.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Neighborhood was a little sketchy, but most of Savannah is a little sketchy.

    Stayed in February 2023

  • Reviewed: October 13, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights

    I told the front desk that our toilet would not flush at 9 am on Saturday and was offered a plunger. As we were being picked up any minute, the person at the front desk said she'd have it taken care of. When we returned around 9pm, the toilet had not been addressed. I went to the front desk and the woman apologized and called maintenance in, it took him over an hour to get to the hotel. He did fix it promptly, I was just upset it had not been taken care of when we were out as promised.

    The beds and bathroom were clean. Most of the staff was nice.

    Stayed in October 2022

  • Reviewed: September 7, 2022

    5.0
    It served the purpose because we were in and out
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Smell of cigarettes and Marijuana, carpet is nasty and I didn't want to walk on without shoes, roaches, lack of water pressure in the shower, had to get dishes from front desk and TV affected by the weather.

    Staff and breakfast on the go

    Stayed in September 2022

  • Reviewed: August 13, 2022

    7.0
    Ok
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    N/A

    Stayed in July 2022

  • Reviewed: July 6, 2022

    5.0
    The location was great. You paid what you get.
    • Leisure trip
    • Couple
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Our room was clean but the AC did NOT work. called the front desk the young lady at the front ask us to wait till tomorrow and she will see what she can do. The next day we change room.

    The location was great. They had people hanging around the area.

    Stayed in July 2022

  • Reviewed: June 14, 2022

    5.0
    Disappointed
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The fact that people actually lived here like there home. My neighbor had dogs that kept me up through out my stay. And the property refuses to take cash payments. Had to run around to find a bank to put money into my account.

    Did not care for the snacks that were out for breakfast. Location was okay was close to a grocery store and restaurants.

    Stayed in June 2022

  • Reviewed: April 11, 2022

    5.0
    It was ok.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights

    The hallway had a strange smell. My family and I came back in after a college event and found a cup with some questionable substance in it. We told the young lady at the front desk. She was very nice. She apologized and removed the cup.

    The location to college tours was perfect.

    Stayed in April 2022

  • Reviewed: February 19, 2022

    5.0
    Never Again
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Your rooms is nothing like the pictures on the internet ya'll should seriously get that updated.the room smelled old there is no breakfast maybe a muffin and oatmeal but nothing to look forward too,the hotel don't have a kitchen all the rooms need to be renovated with new furniture or get a whole new decorations it's just depressing I wouldn't recommend it to nobody unless you just in and out but no weekends I'm really upset I paid 315 dollars for 2 nights I actually feel like I got scammed

    The water stays hot and you can open your windows and the employee are great and was able to help with any problem to the best that they can.and location not bad close by restaurants and the mall

    Stayed in February 2022

  • Reviewed: December 16, 2021

    7.0
    Good
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    I'm pretty sure our room had fleas. Me and my son would wake up with little bites on us. Sometimes on days we didn't leave the room. Room kind of smelled stale and musty. I just bought some febreze so I got it to smell ok.

    The staff was very friendly and accommodating. Anytime we needed something they were helpful.

    Stayed in December 2021

  • Reviewed: December 12, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights

    The advertized breakfast was only instant oatmeal and coffee.

    Basic hotel, with kitchenette. Staff is very friendly and helpful. Good Location to get to restaruants and town.

    Stayed in November 2021

  • Reviewed: October 25, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was smelling of weed.

    It was located in the center, and there were plenty of stores around.

    Stayed in October 2021

  • Reviewed: October 2, 2021

    5.0
    not with the money. It’s maybe worth $70 for the stay. Not $170.
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    One of the staff members had really tried to make us happy, but sadly we went in for check in at 4:30 and sat in the lobby with 3 other families waiting on our room to be checked and cleaned for over an hour.. check in states at the front desk that check in at 3:00 PM. It was 5:38 when we got checked In and taken to our room. We asked for a discount as we were late for our reservations, which we didn’t get even though we waited to be checked in for so long.

    Stayed in September 2021

  • Reviewed: August 21, 2021

    5.0
    Great location. Mini- kitchen a real plus, especially during the pandemic. Comfortable bed.
    • Business trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 4 nights

    The upcharge for the wifi was a bit of a surprise given the relatively slow bandwidth. I upgraded because I had to Zoom with my boss but the connection was so bad we stopped trying. The staff gave me the direct number to the IT service and they were very helpful but they thought the speed was sufficient, which surprised me. I get 3x the rate at home on my personal account.

    I liked that the wi-fi was much more reliable that my pervious hotel. The room was spacious and the mini-kitchen was a real plus.

    Stayed in August 2021

  • Reviewed: July 21, 2021

    7.0
    Good place for pets and decent location
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn’t totally clean and a dated

    Location

    Stayed in July 2021

  • Reviewed: May 7, 2024

    10
    Best hotel ever
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had everything we needed

    Stayed in May 2024

  • Reviewed: April 7, 2024

    2.0
    An OK option for an overnight traveller if you can accept dinginess and little noise protection.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Shouldn't be advertising breakfast since this consisted of totally non nutritional junk food and lowest grade coffee with nowhere to sit. Room smelled very stale and under the bed was quite dirty - old used tissues and doggy poop bags.

    I didn't really have expectations from this location given the negative reviews by previous guests. Seems to be a low end chain that is more affordable than downtown locations.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    3.0
    Not what was posted in Booking.com. Would not recommend to stay here
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was clean but there were cockroaches in the room and bathroom. Also the hallways were very dirty.

    The staff was nice

    Stayed in April 2024

  • Reviewed: March 19, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was infested with roaches and have a picture and video for proof, the staff was very rude In the day time also.

    Just the location

    Stayed in March 2024

Showing 1 - 25

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