I wish the room had drawers to put clothes away. We had clothes all over the room which made it feel really "messy".

The staff was very friendly! The hotel is in a great location within walking distance to many things, but not overly crowded. The beds were super comfy!

Stayed in June 2024

Fitness studio was tiny

Clean room, nice ground floor cafe.

Stayed in June 2024

Spacious room

Stayed in May 2024

Rooms were small and other guests complained unnecessarily about my group being loud during the day when we were not being loud at all. Check in was half hour late because the rooms were not ready.

It was very nice- overall good experience. The staff at the hotel were excellent.

Stayed in June 2024

The hotel asked for extra charges of 40$ that were not mentioned in Booking

The hotel asked for extra charges of 40$ that were not mentioned in Booking

Stayed in May 2024

Everything was good

Hotel was nice and the rooms updated. Great down town location.

Stayed in May 2024

Great location, comfy rooms. Friendly and helpful staff. Loved the rooftop bar

Stayed in April 2024

Awesome rooftop bar

Stayed in April 2024

Room is small and a little outdated.

Friendliness of staff - safety - location was great - close to Subway stations and easy access to all parts of the city.

Stayed in April 2024

Smallish room. Coffee machine not great, no milk, cheap blinds. Dinky beds. Comfy though, but tight for a couple.

Location, reception staff were excellent. Views and rooftop bar

Stayed in April 2024

Shower situation was a little awkward — my husband turned the shower on and it got too hot but there was no easy way to turn it down/off

I liked breakfast very much and they offered delicious free drip coffee

Stayed in April 2024

Ideal location in downtown away from the hustle and bustle but able to walk to many locations and also subway nearby. Fantastic view of the Hudson from our room. Hotel perfect for a busy stay in New York.

Stayed in April 2024

Sheets were seemingly clean but had noticeable large holes in them. At the point I noticed, I was too tired to call down but not sure how or why housekeeping would put bad sheets on in a “4 star hotel”. Both women working were very rude to me. When checking in the girl took my passport & said ok your room isn’t ready and handed it back. I said ok when will it be ready and she rudely said 3 pm. Upon checking out, I called down and asked a different woman working the reception if they could send the bellman to help me take my 2 large bags + 1 carry on downstairs. She seemed confused why I would ask for help with bags & annoyed that I did. After waiting more than 10 minutes, I left my bags outside my room and made my way down to save time checking out. I mentioned to her that I was still waiting on someone to come for my bags and she seemed annoyed with me & said yes that’s because we don’t have a bellman working at this time so I had to send another staff member. Weird to me that you don’t have a bellman working at 8 am. Again this staffer also seemed rushed and was rude. No questions about how my stay was or apologies for the inconvenience this caused, she didn’t seem very happy to be working. I will say the woman who was called to take down my luggage (possibly housekeeping) was kind & sweet, would’ve much rather seen that energy with the girls behind the desk.

The male check in staff was very kind and attentive, he came through the cafe before 3 when rooms were ready to see if there was anyone waiting to check in. Always was kind and said hello when I passed him. Bellman was friendly as well & the location was great. Quiet yet close to everything you needed.

Stayed in March 2024

Nothing stands out ...I had a lovely stay

The location is fantastic, a cool rooftop bar and cafe / restaurant downstairs. The staff could not be nicer

Stayed in March 2024

Shower pressure was soft and the water didn't stay hot

Resturant

Stayed in March 2024

Bathroom was a little damp

Staff was nice

Stayed in March 2024

Rooftop bar not open everyday

Location, cafe/ work space in lobby, comfortable bed

Stayed in February 2024

walls are thin. could hear everything

atmosphere was beautiful

Stayed in February 2024

We were disappointed that the bar/lounge was not open during our stay and that the coffee shop in the lobby was not cleaned well.

We loved the location, available street parking, and the comfort of our room.

Stayed in February 2024

Shower design. Scalded trying to adjust temp. Arm/partial body had to go through stream of water to turn on/adjust water.

Convenient, clean, close to meetings. Boutique hotel with character.

Stayed in February 2024

I could hear doors slamming and it woke me up also noise from street. We were on 8th floor.

Clean and comfortable and pretty quiet.

Stayed in February 2024

Loose toilet seat, clogged sink, Phone out of order, lamp and TV flickering

Fair price

Stayed in February 2024

Small rooms, location desolate at night.

Cool vibe, great view, comfy bed, cool rooftop bar, great service.

Stayed in February 2024

Limited facilities

Good size room Good location Fantastic views from rooftop bar

Stayed in February 2024