Central location, comfortable capsules

Stayed in May 2024

The overall cleanliness need improvement. The walls are thin, so you may hear someone next room. Breakfast is just so so.

Convenient and safe location. Close to restaurants and take away shops. Staff at reception for 24 hours. Great value.

Stayed in May 2024

Friendly staff, close to metro station, free breakfast

Stayed in May 2024

great

Stayed in May 2024

Pods could have a little bit better sound proof but it’s not a big problem

Great value for money that you have to pay excellent location 15 minutes to Times Square from leaving the room, friendly staff 24 h convenient store around the corner, clean shower and toilets

Stayed in May 2024

Communicating with the staff was sometimes difficult. No elevators

Location

Stayed in April 2024

The bathroom door got stuck in the dorm at the night. However the staff member working the shift that night was extremely helpful in trying to open it and it was resolved by the morning 😊 I didn’t catch his name but he was great. It’s a shame the pods don’t lock as the lockers are too small to store backpacks.

Staff friendly and pod comfy and quiet.

Stayed in April 2024

Room is spartan. Ventilation not great. Window did not open despite being securely protected outside.

Location is great. Staff very friendly and helpful. Wi-fi excellent. Price is right.

Stayed in April 2024

They had breakfast until "they're run out of ingredients", so they don't bring in enough for the amount of people staying over for some reason, even though they know exactly how many people are staying. Also I got a towel with makeup stains on it. The room was on the 5th floor without an elevator. The rooms have too many pods for 1 bathroom. The price is low for NYC prices but expensive for what you get.

The pods were very nice and comfortable, it was comfortable and clean with easy access to the metro. The staff was nice and helpful

Stayed in April 2024

"This is my second visit. The first one was great, I stayed on the second floor, bathroom in the same hallway, and the capsule was super modern, had a desk and chair. This time, I paid more, stayed on the fifth floor, the air conditioning didn't work, there was no desk and chair, and the capsule was old and lacked amenities. I don't understand, I paid more for a worse experience."

Stayed in April 2024

The temperature, one day it was extremely cold and the next day extremely hot in the room.

The fact that room was only shared by 1 other person, the beds/capsules were quite spacious and very friendly staff. The location was perfect and I felt very secured. Showers were quite clean as well.

Stayed in March 2024

staff should indicate more the facilities and how it works, like the fact that there is an ATM machine or like how to go through a real labyrinth to find the kitchen… but really for nyc it’s such a good place to stay

You’re like 2 seconds from central park so if the sun shows up in the morning while you’re there please grab your breakfast from the kitchen and go eat it in central park! Did this every morning and it was magical!

Stayed in April 2024

- Blankets - you usually get just thin blanket and a bed sheet to match it. Can get cold, however I was fine. Not sure if you are cold though. Probably would have to go and ask the reception - No elevator - if you travel with a heavy bag, be prepared to carry it up the stairs to the 2-4 floor - Small lockers - lockers are best for document and other small things. Stuffing it with school bag might work but anything other than that won't fit. Buy a lock or bring one with you. Additionally, the room doesn't have that much space, so your case will be against the wall closed. - No personnel 24/7 - out of 3 nights, twice i arrived just after midnight. There was nobody at the reception. Had to rely on others to open the door for me

- Pods - pods with rolling doors allows for more privacy than bunk bends with curtains. they allow for full darkness which helps you sleep better after whole day of sightseeing. Additionally in the pod there is: a light and fan (both regulated, so you can dim them/adjust speed), mirror, 2 usb ports and other 2 regulators which I didn't explore. The sliding door in the pods don't lock (or at least I couldn't). Btw room has its own light with also has adjustable brightness. - Bathroom - you have a small bathroom in room for 6, so it should be easier to keep it tidy but you also have the option of a common bathroom in the corridor. A towel is prepared on your bed. - Location - right next to Central Park. Nice buildings around. Subway 2 blocks away (5min walk) - People - more mature. Small groups of 5 but respectful. Others travelled in 1-3s. They were 27+ - Rooftop - you can go on a rooftop but it's for the building's square. No amazing views but can go for a smoke if you do and need one. There is no drinking/smoking on hotel premises. - Bagel morning - off you wake up early enough you might catch a morning bagel with tea/coffee, some peanut butter, milk and cereal as a good start of the day. Yes, it's free.

Stayed in April 2024

Wish there were vending machine with drinks, chips as well as a place to sit outside. There wasn’t much I didn’t like. Loved the privacy of the pods.

It was comfortable, clean and quiet plus all the staff were super friendly and helpful. Also, the location was excellent.

Stayed in April 2024

It was my first experience in capsule hotel and I understood that it is not for me

Good location, easy to check-in and check-out, good price

Stayed in March 2024

Thin walls, no changing room for the showers

Location, staff, breakfast

Stayed in April 2024

No clothes Hangers in the rooms to put any Jaket or Towels ,no chair in the room or any accessories???

Deli shop 24 h open,Near Metro Station, Free coffee in hostel in the morning, Central Park 2 min walk

Stayed in April 2024

Some rooms are to small for luggage storage

They offer breakfast and very clean

Stayed in April 2024

There are few things that I didn't like. The location was a little bit uncomfortable to visit from LGA airport. Most of the subway routes shown in Google map required a transfer in the middle of Harlem.

I think the room was excellent value for its price. The place was clean and the staffs were really nice. The bed was comfy and I liked that the door could be locked (so that only the people from the same room can enter).

Stayed in April 2024

They don't sell locks to secure your stuff in the closet

Stayed in March 2024

Don't know if it was the a system error or human error, but my booking got messed up and I end up moving from pod to pod 3 times. Also, there are 2 kinds of pods and different types if rooms, so is hard to know what kind of pod you are booking. Pods are not that bad but it needs maintenance and they are not working at 100% percent, you can't lock the pod's sliding door, and some rooms has just a too tiny locker area, you can use the storage room but it will be better to be able to leave your stuff at a locked pod. Some rooms have bigger lockers, other really small, some other rooms has a table and a chair, others don't so it's hard to know what experience you are getting.

The location is near one of the metro train lines so it generally is easy to get in and out from it.

Stayed in April 2024

Superb location. Plenty of shops in the immediate area to grab a bite to eat and or a coffee. Would definitely stay again.

Stayed in April 2024

Every two nights the heating in the whole hostel was so extremly hot and there was nothing you can do about it. You can‘t open a window, can‘t turn on a fan or just turn off the heating in your room. There was also no resupply of towels.

The location is really great. You literally go out the front door and the entrance to central park. A Subway Station is also nearby. There is free water, private shower cabins and enough privacy at night because of the „capsule concept“.

Stayed in April 2024

Shower was not hot enough

Privacy of the beds

Stayed in March 2024