Reviews of Kimpton Hotel Theta, an IHG Hotel 4 stars
790 8th Avenue, New York, NY 10019, United States
#79 of 416 hotels in New York
Guests' ChoiceReview score
Based on 349 hotel reviews
8.5Score breakdown
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Cleanliness
9.1
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Comfort
9.2
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Location
9.4
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Facilities
8.5
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Staff
8.6
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Value for money
8.3
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Free WiFi
8.8
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Reviewed: 11 May 2024
Donna
Ireland1 review9.0“Great hotel 10/10”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Mobility Communications Accessible Tub
- • Stayed 4 nights
- • Submitted via mobile
Great location, very clean and spacious rooms, friendly staff
Stayed in May 2024
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Reviewed: 11 May 2024
Clodagh
Ireland2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 4 nights
- • Submitted via mobile
Spotlessly clean and great location
Stayed in May 2024
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Reviewed: 10 May 2024
Vivian
Ireland2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 4 nights
- • Submitted via mobile
Check in reception has a little cold no smiling and couldn't answer my question No restaurant or bar at the end of a long day! this would of been nice as I thought it was going to be open when I booked
Hotel had a nice chilled vibe the room was great very spacious and clean with a lovely comfy bed Bed made everyday with fresh towels!
Stayed in May 2024
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Reviewed: 7 May 2024
Kay
United States9 reviews8.0Very good- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
Great location, staff and lovely happy hour with free wine
Stayed in April 2024
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Reviewed: 7 May 2024
Duygu
Turkey9 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Premium King Room - High Floor
- • Stayed 2 nights
no bottled water in the room
Stayed in April 2024
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Reviewed: 5 May 2024
Michelle
United Kingdom3 reviews9.0“Really nice hotel, centrally located, clean and staff are helpful.”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 6 nights
- • Submitted via mobile
Room had no coffee making facilities
Very close to Times Square and transport links
Stayed in February 2024
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Reviewed: 3 May 2024
Melanie
Canada6 reviews10“We would return for stays here, in the future.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted via mobile
Close to everything we were interested in. Quiet, easily accessible, clean, friendly staff.
Stayed in April 2024
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Reviewed: 3 May 2024
Jackie
United States1 review9.0“Great location”- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted via mobile
Received a text message saying please text us with any questions. I texted the next day about the TV settings. They’re set on live HD mode and the movies look like live shows. No one replied back to my text message so I don’t believe that number you give is looked at by anyone Or they simply ignored my text message.
Stayed in May 2024
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Reviewed: 29 April 2024
Deborah
United States2 reviews10“It was a 10 out of 10 on everything!”- • Leisure trip
- • Couple
- • King Room with Mobility Accessible Tub
- • Stayed 2 nights
- • Submitted via mobile
Nothing. Everything was perfect.
Did not eat breakfast but the place was perfect. Very clean and comfortable!
Stayed in April 2024
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Reviewed: 28 April 2024
Ainar
Estonia4 reviews10“For family trip 10/10. New age hotel. You have enough privacy. You don’t need to pay all bits and pieces what you do”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Mobility Communications Accessible Tub
- • Stayed 9 nights
- • Submitted via mobile
Athmosphare, professional team, carelessness. Free wine every evening 4-5 pm. Fitness capabilities. Lobby hall. Internet 🛜 was very good. Free coffee and tea.
Very good location, clean, new, cosy.
Stayed in April 2024
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Reviewed: 27 April 2024
Agnieszka
Ireland1 review10Exceptional- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Absolutely outstanding, never forget, location, subway outside the door, almost every attractions 5-10 min walk, the staff brilliant- helpful every way, clean!! , coffee/tea free in the morning, 5-6 o’clock free glass of wine, bed so so comfortable (I have problem with sleep here 0 problems)
Stayed in April 2024
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Reviewed: 27 April 2024
Nobuyuki
New Zealand22 reviews8.0“Loved it...would recommend it...would well and truly stay again”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 7 nights
Not about our stay that we didn't like. We did have two hiccups while we stayed (the noisy adjoining room by the elevator and our air conditioning stopped working one day). But in great customer experience, these concerns were very quickly addressed by the team. It is this sort of service that demonstrates a true level of care....quick and efficient, and nothing a problem.
After lots of research we chose the Kimpton Theta Hotel, its combination of reviews, location, and interior style being part of our decision. Our room was spacious. (We changed rooms after our 1st night as we were by the elevator and was adjoining room and it was noisy, but the hotel team accommodated our request for a room change very promptly, in fact that next morning we moved) The hotel has a 'mix and mingle' over a complimentary glass of wine in the evenings. It was popular with ourselves and the other guests. They also had complimentary drip coffee to get you started in the mornings. We stayed for a week, and we begun to feel like it was home. The staff are the best here! friendly and relaxed. Did I mention the cool mid century interior styling!
Stayed in April 2024
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Reviewed: 26 April 2024
Stephen
United States2 reviews9.0Superb- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
The last night of our stay we couldn't sleep due to the rowdiness of the people in the next room. They were extremely loud and it continued to about 2:00AM.
The hotel was in close proximity to the theaters which was what we wanted. The room hotel was very clean and the staff was wonderful. It was a nice touch to have wine between 5-6:00. I would come back again!
Stayed in April 2024
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Reviewed: 26 April 2024
Gina
United States9 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
Staff
Stayed in April 2024
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Reviewed: 26 April 2024
Amy
United States3 reviews10“Great location to all the NYC attractions”- • Leisure trip
- • Family with young children
- • Premium Queen Room with Two Queen Beds - High Floor
- • Stayed 3 nights
- • Submitted via mobile
Very clean and the staff was attentive. ! The location was perfect. Only a few blocks from Times Square and very close to Broadway. There is also a subway stop one block away which was great! We will stay at the Hotel Theta again the next time we are in NYC!
Stayed in April 2024
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Reviewed: 26 April 2024
Charleen
South Africa6 reviews1 helpful vote9.0“It was not our first visit to New York and this hotel was by far the best we had experienced.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Great position, spacious room, great bed with comfortable bedding and pillows, quiet, great staff. Everything it was a perfect stay.
Stayed in April 2024
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Reviewed: 26 April 2024
Romeo
Vietnam2 reviews8.0Very good- • Business trip
- • Family with young children
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
Did not grant any late check out even requested during booking time, even hotel is half empty!
Everything good!
Stayed in April 2024
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Reviewed: 25 April 2024
Ronnie
United States20 reviews1 helpful vote10“This property was in a great location and staff very friendly”- • Leisure trip
- • Group
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
The staff was super. The room was very nice and the location was great.
Stayed in March 2024
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Reviewed: 24 April 2024
May
Singapore17 reviews8.0Very good- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
- • Submitted via mobile
Variations in terms of staff friendliness. Complimentary coffee was served in the morning but tasted really bad.
Central and modern. New property and clean. Pretty spacious room but bathroom was quite small. Loved the lounge area with fruit-infused water and wine hour
Stayed in April 2024
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Reviewed: 20 April 2024
Yvette
United States2 reviews9.0“Great stay! Would definitely recommend to friends and family.”- • Leisure trip
- • Family with young children
- • Premium Queen Room with Two Queen Beds - High Floor
- • Stayed 2 nights
- • Submitted via mobile
Small rooms but it is New York so it is understandable.
Staff was very nice. Rooms were clean. Nice location and not too expensive.
Stayed in April 2024
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Reviewed: 20 April 2024
Rose-marie
United States1 review7.0“Location is good. Price was way too high, about 1500 for 3 nights and could hardly move in the bathr”- • Leisure trip
- • Couple
- • Premium Queen Room with Two Queen Beds - High Floor
- • Stayed 3 nights
I spoke to the front desk about availability of a charge cord. They said they would get back to me and never did. I brought it to their attention again the next morning.
Breakfast was only a cup of warm tea, no honey available and a cold white muffin that couldn't be heated. Bad!
Stayed in April 2024
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Reviewed: 20 April 2024
Jiren
Australia20 reviews9.0“Superb location, clean and modern!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds and Mobility Communications Accessible Tub
- • Stayed 3 nights
- • Submitted via mobile
Room is relatively compact which is typical for NYC, only wished there were one or two chairs in the room to sit on, rather than having to sit in bed all the time. Not a big problem at all.
Location is super convenient, close to Times Square and broadway. Room is clean, modern the beds are very comfortable. Most importantly the staffs are very helpful.
Stayed in April 2024
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Reviewed: 19 April 2024
Faye
United States1 review9.0“Great place -- definitely consider going back on another trip”- • Leisure trip
- • Family with young children
- • Premium Queen Room with Two Queen Beds - High Floor
- • Stayed 4 nights
- • Submitted via mobile
The strike plate on the bathroom door was sticking out so sometimes the door had to be adjusted to close and the temp of the water in the shower would go from really hot to cool without moving the knob. (Rm 1212, did not report this issue b/c fairly insignificant)
Location. Sq footage for value. Pleasant staff all around.
Stayed in April 2024
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Reviewed: 19 April 2024
Kea
New Zealand33 reviews3 helpful votes9.0“Conveniently located near theater district, with restaurants and shopping all around.”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
A bit loud and rooms not ready even around check-in time.
Location, though was a bit loud. Happy hour free drinks.
Stayed in April 2024
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