6300 Hollywood Way, Orlando, FL 32819, United States of America
#94 of 388 hotels in Orlando
Guests' ChoiceBased on 2186 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.9
Staff
9.0
Value for money
7.8
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Peter
United KingdomN/A
Everything
Stayed in May 2024
Reviewed: May 19, 2024
Alyson
United States of AmericaN/A
The Location, Early Park Access, and Unlimited Express Passes to the Universal Parks. Also the staff friendliness and the amenities such as the pool area and the restaurant was very nice.
Stayed in May 2024
Reviewed: May 17, 2024
Lorraine
United KingdomN/a
Everything.
Stayed in May 2024
Reviewed: May 16, 2024
Anne
United States of AmericaThere was a lot to do
It was very convenient
Stayed in April 2024
Reviewed: May 14, 2024
Anita
United KingdomI felt the price was very high for one night
Decor and overall appearance The bonus of having Express Passes for Universal
Stayed in May 2024
Reviewed: May 13, 2024
Junwoo
South KoreaWhen I checked-in, there was a receptionist, who was incredibly rude. She was working with a trainee, and I thought he missed his opportunity to have a true paragon.
The hotel is very close to the theme parks. They offers Express Unlimited Passes, so you can save your time at the parks. The Pacific theme landscape is wonderful.
Stayed in May 2024
Reviewed: May 12, 2024
Rebecca
United KingdomPool was very cold.
Room was spacious and had comfy bed. , brilliant to get express passes for both days of our night at this hotel. Well worth it. Preferential restaurant booking at city walk was very handy as struggled to book a restaurant and called the hotel Anne got us a table at the restaurant we w
Stayed in April 2024
Reviewed: May 11, 2024
Kathryn
United KingdomOnly one thing minor , checkout 11am housekeeping knocking from 8am
Service , location , decor , cleanliness .
Stayed in April 2024
Reviewed: May 9, 2024
Anna
United KingdomFelt dated
Vicinity to theme parks
Stayed in May 2024
Reviewed: May 8, 2024
Craig
United Kingdomdidn’t like the shower over the bath. last time we had just a walk in shower and that was so much better
amazing comfy bed.
Stayed in May 2024
Reviewed: May 7, 2024
Lauren
United KingdomIt felt a little bit dated for a premier property but we spent so little time in our room it didn’t matter overall.
The proximity to the parks is fantastic- you can walk in less than 10 mins or take the water taxi. The hotel pool was lovely, clean, with towels provided & iced water on tap. The waiters were always attentive & very friendly. The best bit was the express unlimited fast passes, these alone work out at $190 per person per day so it’s a no brainer to stay on property & get them from check in date to check out date! Also a special mention to both Eduardo at check in who ensured we had a quiet room & Trey at check out who was able to extend our room check out time as we had a late flight!
Stayed in May 2024
Reviewed: May 7, 2024
Edward
United KingdomNothing
Everything about it. It was our third time there.
Stayed in May 2024
Reviewed: May 6, 2024
Isobel
United KingdomNo complaints everything was perfect.
Being able to walk to parks was amazing. The quick service cafe was just what was needed at breakfast. Fast passes for the parks was the reason we stayed and we were not disappointed.
Stayed in April 2024
Reviewed: May 6, 2024
Jamie
United States of AmericaNothing
Friendly Staff!
Stayed in May 2024
Reviewed: May 4, 2024
Michelle
AustraliaPrice was a little expensive
Location, view
Stayed in April 2024
Reviewed: May 3, 2024
David
Czech RepublicExcept the pros already mentioned there is no other reason to stay here. My view.
The location and water taxi is the top perk of this hotel. Also the unlimited express pass is the main reason to choose this hotel.
Stayed in February 2024
Reviewed: April 30, 2024
Petite
AustraliaIt was a lovely hotel. Everything was thematic and consisten. Excellent room service, friendly reception staff.
Stayed in April 2024
Reviewed: April 28, 2024
Laura
United KingdomRooms and overall hotel decor felt a little dated in comparison to Aventura hotel
Close proximity to the parks and the express passes. Super friendly staff throughout
Stayed in April 2024
Reviewed: April 26, 2024
Nir
IsraelNothing really.
Nicely decorated resort with a southern Pacific theme, with close proximity to the Universal theme parks. Room was spacious and comfortable. Very good shower and comfy beds. Really liked the water taxis that got us to the Citiwalk and the parks. Nice pool which is open until 10pm and can be used after a long day at the parks. Universal Unlimited Express passes are a big bonus!
Stayed in April 2024
Reviewed: April 26, 2024
Denise
United KingdomNothing
Location was perfect. Rooms and views are amazing. Loved the pool and staff x
Stayed in April 2024
Reviewed: April 24, 2024
Marcin
United KingdomClean , amazing staff , fabulous location .
Stayed in April 2024
Reviewed: April 23, 2024
Angie
CanadaAbsolutely beautiful property and excellent location.
Stayed in March 2024
Reviewed: April 22, 2024
Callum
United KingdomQueue for the water taxi could be very long at times. Food is a little bit pricey
Check in was smooth, room was big and clean, comfy bed, great shower. Food options were good. Access to parks was easy
Stayed in March 2024
Reviewed: April 21, 2024
Jan
United States of AmericaI didn’t see a water slide at the pool and that would be nice.
The theming is gorgeous, the rooms are very nice, the amenities are convenient and the location cannot be beat! The staff is also very helpful. I love the texting feature for questions. We loved the fast pass inclusion for the Universal parks and the early park admission. The best part is being able to leave the parks for an afternoon pool cost and rest before going back. The food options are also great - we love Jakes Pub!
Stayed in March 2024
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