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Reviews of Lofts at Sterling & Sage

534 Terrace Avenue, Chama, NM 87520, United States of America

#1 of 7 hotels in Chama

Guests' Choice

Review Score

Based on 82 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.6

  • Facilities

    9.6

  • Staff

    9.2

  • Value for money

    9.2

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: June 5, 2024

    10
    Pleasant experience
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    All was great

    Clean comfortable

    Stayed in June 2024

  • Reviewed: June 3, 2024

    10
    Great place to stay in Chama-highly recommended!
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing-everything was perfect😀

    EVERYTHING about our stay was perfect! The room was very comfortable, as was the bed. Location next to the scenic train depot could not have been better-a 2 minute walk. We highly recommend Sterling and Sage to anyone traveling to Chama, NM.

    Stayed in May 2024

  • Reviewed: April 10, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Did not know there was breakfast

    Stayed in April 2024

  • Reviewed: February 13, 2024

    10
    Spectacular
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights

    We had to leave to go back to work. Would have loved to stay another night or two. Honestly there is nothing bad to say about this hotel.

    This is one of the nicest and most unique lodges we've found. Love the western, mountain themed decor and vibes. Our room was really nice and clean, the owners put a lot of care into this charming hotel. Chama is a neat little town that feels like stepping back in time. Right by the Cumbres and Toltec train depot, there's a strong sense of history. We were here during January on a backcountry snowboarding trip and this was the perfect hotel for a few days. During the summer it would be awesome to stay here when the train is running.

    Stayed in January 2024

  • Reviewed: October 22, 2023

    10
    Loved the decorating and location to the train depot.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights

    Slight traffic noise from our road facing room.

    Charming, upscale decorating. I liked just walking a short walk to the train yard and depot and dining- never needed my car.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    9.0
    Excellent.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights

    No complaints.

    The facility was great - styling, quality of ammenities.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    9.0
    Smooth and simple accommodation despite no staffing.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Room lighting inadequate

    Location and amenities

    Stayed in September 2023

  • Reviewed: October 13, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful place. Comfortable bed and bedding. Loved the bathroom. Easy parking. Room was on the top floor with a short flight of stairs (no elevator). Ambient lighting was beautiful but there wasn’t any bright task lighting.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    10
    We had an amazing stay.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    Would have loved to have the room available for a second night. I booked 2 months in advance but only 1 night available. Ended up driving 2 hours after our extended train ride to find lodging.

    The room was amazing clean large very welcoming and quiet. I was extremely impressed with the ease of using contactless check in my first time using it went very smooth. Great parking available

    Stayed in October 2023

  • Reviewed: October 4, 2023

    10
    Wonderful
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful rustic Appointments. Comfortable and well thought out! We were here for the train ride. Couldn’t be closer. Close to restaurants. Highly recommend!

    Stayed in October 2023

  • Reviewed: September 23, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights

    Location was great. The room was wonderful.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    10
    It was beautiful!
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was awesome, I’m not one for internet, but it was simple to book the room and we both loved it we sat on the patio and enjoyed to view!

    Stayed in September 2023

  • Reviewed: September 14, 2023

    10
    Nice place and a great location if you want to experience the train.
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints.

    We went to ride the train and experience the steam engine. The lofts are the perfect place to watch the train yard and see all that goes into the whole train experience.

    Stayed in September 2023

  • Reviewed: September 8, 2023

    9.0
    The stay was awesome for being a first time visit to Chama. The surrounding mountains were awesome!
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 3 nights

    We could have used a small table inside the room but overall it was nice. Wasn't a fan of the chairs out on the balcony. Would have preferred something more comfortable.

    Everything we had in the room was enough for what we needed. We did not request room service at any point (ie: extra towels, daily cleaning, clean sheets). The room was nicely decorated and eye appealing. The bathroom / shower was extra large and water pressure was excellent. I would book this location again.

    Stayed in September 2023

  • Reviewed: September 8, 2023

    10
    It was excellent.
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    See above regarding complaints. None towards the Loft.

    The only complaint was that Chama did not have traditional nearby restaurant open. They were closed and/or did not accomodate the train schedule. The Loft was exceptional. We enjoyed. It very much.

    Stayed in September 2023

  • Reviewed: September 2, 2023

    10
    Our room had the charm of earlier times, with southwestern art and furnishings and the modern comforts, cozy bed and bar
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Can’t come up with anything we didn’t like.

    Comfortable, charming, very welcoming and helpful. Loved the balcony and proximity to town.

    Stayed in August 2023

  • Reviewed: September 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was fine. The rail trip was good. The two main breakfast places were good. Finding a place to have a good evening dinner impossible. The village of Chama needs to recruit at least two good restaurants for serving dinner.

    Stayed in August 2023

  • Reviewed: August 22, 2023

    9.0
    Comfortable room and ease of check in and out made our stay very pleasant!
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The only suggestion I would make, is that being someone who is only 5’0; it was impossible for me to see into the bathroom mirror over the sink. I was able to use the lighted mirror provided on the wall, but a step stool or other option would have been much appreciated.

    The location was fantastic, especially as we were looking to stay near the train depot. The room was decorated well, and all the attention to detail was top notch. Our room was very comfortable and extremely quiet and clean.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    8.0
    Would stay again
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    It was good . Would have preferred one phone call over eight emails. But a good overall experience would recommend to anyone

    Very comfortable bed. Easy access. Unique room.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Great place to stay. Mind the stairs!
    • Leisure trip
    • Solo traveler
    • Standard Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Street noise. And the washing machine on the shared wall, spinning out until after 7.

    The room was lovely. Beautifully decorated. Clean and comfortable.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    8.0
    Nice second floor room with a balcony overlooking Cumbres & Toltec train station.
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night

    There are no restaurants within the downtown area of Chama. None within walking distance. Also, the room was pretty dark and had inadequate lighting.

    Very nice second floor room with balcony overlooking the Cumbres & Toltec trainyard in Chama, NM.

    Stayed in July 2023

  • Reviewed: August 13, 2023

    9.0
    Specially decorated and most roomy bathroom ever
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights

    Some place to eat, since microwave and refrigerator invited eating in.

    What breakfast? Location was excellent for our purpose-train access

    Stayed in August 2023

  • Reviewed: August 8, 2023

    10
    AWESOME!!!!!
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 1 night

    nothing,everything was AWESOME!

    perfect!

    Stayed in July 2023

  • Reviewed: August 7, 2023

    9.0
    Very romantic room to stay in for our anniversary.
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights

    There wasn't anything we didn't like about the room.

    The location is excellent if you are there to ride the train. The rooms were cozy and very stylish. Loved everything about the room. Balcony view. Though we brought our own, there was a very nice supply of soap, shampoo, and lotion. The way you are checked in and out is modern and real easy.

    Stayed in July 2023

Showing 1 - 25

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