273 West 38th Street, New York, NY 10018, United States
#391 of 418 hotels in New York
Guests' ChoiceBased on 354 hotel reviews
6.7Cleanliness
7.0
Comfort
7.1
Location
8.9
Facilities
6.7
Staff
8.1
Value for money
6.9
Free WiFi
7.6
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End of dialog contentReviewed: 23 May 2024
Bethany
United KingdomSmall budget hotel, good for the price
Location was great, staff very friendly
Stayed in March 2024
Reviewed: 18 May 2024
Mcardle
AlbaniaIt was an old school hotel that backing the day was pretty terrible, but now they put a clean face on it and done the renovations. Beyond a certain point, though you can't really change the configuration of the building or the rooms. And they're old, and they're weirdly shaped. But they were clean and the bed was comfortable
The gentleman who checked me in was a helpful and decent man and I appreciated the way he treated me.
Stayed in May 2024
Reviewed: 15 May 2024
Nathan
AustraliaThe tv was falling off the wall so I took photos to ensure the front desk knew it wasn’t damaged by us. Shower pressure was quite weak.
Location was brilliant and staff were friendly. The room was relatively spacious for New York
Stayed in April 2024
Reviewed: 21 April 2024
Amy
New Zealandnoise from hallways
convenience
Stayed in April 2024
Reviewed: 18 April 2024
Josephine
Puerto RicoYou can hear all the cars and trucks and emergency vehicles
Location is perfect to see the city
Stayed in April 2024
Reviewed: 17 April 2024
Petra
Czech RepublicThe mattresses in twin room were way too soft and the beds were noisy with every move.
Perfect location! After all day discovering the city this was cozy and clean place to get rest. We appreciated luggage storage after check-out for free.
Stayed in March 2024
Reviewed: 14 April 2024
Georgii
United StatesThe hotel has definitely seen its better days, looked very old and was tiny. My room practically didn't have a window and there was no noise cancellation to speak of. I guess that is common with hotels of this price category in New York but I felt mislead by the photos and the booking.com page of this hotel. So when booking this hotel don't expect much at all.
The location is nice. I was looking for a hotel next to the Madison Square Garden, which this hotel is. There is also an elevator in the hotel which helps with accessibility. And the staff are very friendly and helpful.
Stayed in April 2024
Reviewed: 6 April 2024
James
United Statesneighborhood was well located, convenient and with many services, but the general feeling was poor and questionably safe.
Beds comfortable, very nice bath room
Stayed in April 2024
Reviewed: 29 March 2024
Clive
United KingdomNew York is expensive no matter where you stay.
The staff were really helpful.
Stayed in March 2024
Reviewed: 22 March 2024
Abdulaziz
Canadathe wash room luck didn't work, and if there was a microwave in the room would be great instead of going down to receptions.
location was the best.
Stayed in March 2024
Reviewed: 26 February 2024
David
United StatesRoom was tiny. No real windows made the room somewhat claustrophobic. Ice machine wasn't working.
Location.
Stayed in February 2024
Reviewed: 13 January 2024
Ben
United KingdomTemperature in the room is controlled by reception and could get extremely warm during the night! There was a noisy air conditioning unit attached to the wall in the room, but it would’ve woken everyone up if we’d had it on at 3am!
Staff were really friendly and helpful. Location is only a couple of blocks from the subway, Times Square and lots of other key attractions. Room was basic, but very clean, comfy and quiet (most of the time!) so perfect for using as just a base to sleep. I would happily stay there again.
Stayed in January 2024
Reviewed: 9 January 2024
Aurora
ChileThe aisle was very noisy with people rolling suitcases at any time of day or night, maybe a carpet would help (some of them shouting with no regards for the people trying to sleep). The room was a bit cold at night.
The housekeeping by Grisell was exceptional, the location fantastic. The room was small and didn't have a proper window, but the bathroom was ample and chic with good products. I would go back!
Stayed in January 2024
Reviewed: 6 January 2024
Ainoa
Switzerlandquite small but that was to be expected, so it was no problem
it was clean and an excellent location
Stayed in January 2024
Reviewed: 28 December 2023
Yasmine
PeruYou should not take a twin room. They are extremely tiny , smaller than an IBIS. Super clean but really tiny no facilities at hotel. It just rooms. Staff were all super NICE, deserve great praise
Location was amazing , extremely good!
Stayed in December 2023
Reviewed: 4 December 2023
Allison
United StatesVery small. Personally I was not able to take the elevator because of the size. My fiance, me and our bags just barely fit. Room was over priced for size.
Location
Stayed in December 2023
Reviewed: 26 November 2023
Sergei
United Statesrepairs around the hotel, very noisy,
location
Stayed in October 2023
Reviewed: 19 November 2023
Nielsen
MexicoThe surly check-in girl.
Old, small room, nicely remodeled and clean. You get what you pay for and Doxie was cheaper than most NYC hotels. Very clean bed linens and towels.
Stayed in November 2023
Reviewed: 16 November 2023
Emily
United KingdomThe staff were so lovely and made us feel very welcome
Stayed in November 2023
Reviewed: 14 October 2023
Jane
United KingdomA little noisy
Central location
Stayed in October 2023
Reviewed: 12 October 2023
Graham
United KingdomThe room was very small but fine for our one night stay.
The staff were very friendly and helpful. The location was excellent.
Stayed in October 2023
Reviewed: 12 October 2023
Ariel
United StatesClean and nice staff and near to everythinh
Small but clean and staff are accommodating and is in the middle of time square, near to everything
Stayed in October 2023
Reviewed: 6 October 2023
Muhammad
PakistanMattresses are bad. Probably need replacement
Locations is awesome. Staff is super nice
Stayed in October 2023
Reviewed: 12 September 2023
Carlos
United StatesIt’s a little small
It’s really well located
Stayed in September 2023
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