Seedy neighborhood and gloomy atmosphere in/out.

Value and closeness to Lincoln Tunnel

Stayed in July 2023

Entrance to hotel is a bit confusing. Tv was not working. Reception staff was nice, trying to fix it but he couldn't. Bathroom is very small with old curtain. It's expensive for what do they offer.

Bed was comfy. Staff friendly.

Stayed in July 2023

Stairs, staff was rude, not enough outlets, could have been cleaned better

Location was wonderful

Stayed in May 2023

The location is really loud. Not much staff can do to change that but they do have foam earplugs for guests.

The room and location were good, comfortable bed and everything I needed.

Stayed in June 2023

Very noisy area, so if you're looking for peace and quiet after a long day, you might need to try somewhere else. Wifi is like you've stepped back into the 90's and using dial up so don't expect to be relaxing watching Netflix. Communication with staff is a little hard due to language barriers, but reasonably pleasant. Again, you get what you pay for. Cheap location over everything else pretty much.

Location was perfect for its easy access to everything. Close and easy access to the subway and getting to the airport. Cheap for it's location, you do get what you pay for though, so if you're ok with no frills then it's ok.

Stayed in June 2023

Everything else

Price

Stayed in June 2023

Advertised breakfast not available Free water not offered Morning coffee only available in a room occupied by a sleeping staff member The staff are not welcoming, felt disdain and that we were inconveniencing them

Location to Penn Station Within price range

Stayed in June 2023

The hotels has 4 floors. No elevator. Rooms are Very noisy ; you hear every single sound in the street even when people talking, so You will never be able to sleep . The room did not have TV. I don't recommend it.

The location is great

Stayed in June 2023

they do not answer the phone. one of their employees took my tablet device from my room.

it’s clean

Stayed in June 2023

A strong displeasing smell of detergent or something near the reception desk. Staff provides services when you ask, but they never show any warmth or politeness. The weirdest hotel I have ever stayed. Not sure why Booking.com shows it as a 3-star hotel. Definitely, it is not.

The location is good, close to the Penn Station and within walking distance to the Times Square. The room is very small, but the cleanliness is ok.

Stayed in June 2023

On first arrival, I was assigned to a room that had not been cleaned yet and had to move rooms. There was no elevator and steep stairs. The linen and towels seemed warn. The noise from the street was very loud and made sleep difficult.

Location was great and good price for New York

Stayed in June 2023

Space too small and no elevator. Never been to a hotel like this.

Stayed in June 2023

I have to preface any negatives with the fact that this property is upfront about many of the shortcomings it cannot easily control. There is no lift, so be ready to lug your bags up several flights of stairs. Street noise is loud and constant, as is the noise of other guests coming and going with an internal door to the stairwell opening and slamming closed very loudly. My room was tiny, and it was difficult to move around the bed and even open the door as my luggage had to go on the floor, which left not much space to actually function. Rearranging the bed so it's against the wall/window might improve the space, and this might also mean power points are by the bedside table so things like phone charging doesn't have to take place on the floor. The WiFi did not work consistently.

The location is the main positive of this property, within walking distance to Penn Station and the Highline, and even Times Square/Broadway if you have good walking shoes. Easy access to the subway allows much wider travel around the city and to/from airports. The room was small but just adequate for one, and reasonably clean.

Stayed in May 2023

The bed was small and not comfortable ,The shower was very small.

The location was close to my Job

Stayed in June 2023

I never had breakfast when was there .. the eu go didn’t work… the tv not work ether

Stayed in May 2023

Very, very noisy, the windows are not well insulated so traffic noise could be heard loudly throughout the whole night (traffic, honking horns, people shouting, loud music) etc. Hotel provides ear plugs which may help some people. Also, the facilities are very scruffy & dated, but at least they are cleaned which is most important. Also, it is located above a Cannabis bar, so you can smell weed smoke in through the windows during the night.

Bed was comfortable. Room had been cleaned. Great location on Manhattan Island, a few minutes walk from Metro station. Very low price compared to any other hotel in the area, so it's a good budget option.

Stayed in May 2023

Shower didn't drain properly, Shower curtain was mouldy,there were long hairs in the bed linen,the lights were on a timer,deadbolt lock didn't work, WiFi didn't work good

Location was good, bed was comfortable, TV was good

Stayed in May 2023

Mostly staff related issues, and general design of the place. Most notably, my international flight arrived late to JFK. I called the hotel MULTIPLE times to let them know I might arrive after 11:00pm, which is when they close check-in. Nobody ever answered. Luckily I arrived at 10:58pm, to find a bored person sitting at the front desk, and someone else in an adjoining office, talking on their cell phone. Yet nobody ever answered my call. While checking in, the guy confirmed that indeed, the desk would have been closed in a couple minutes, and I might not have been able to check in. Which obviously really would have sucked. Especially since the room had already been charged to my card, and was non-refundable. Secondly, the system for getting back in through the doors was a bit strange, and wasn't explained very well. You're supposed to put your hand on a thing, which then shows a number pad, that you then type a number into. After you do it once it's straightforward--but not when you first try, not knowing what to expect. I wasn't sure exactly where I was supposed to put my hand at first, and then even when I did put my hand on the correct spot, it didn't do anything. Turned out it required FULL contact with my palm, not fingers. And then I kept typing in the number, but it didn't do anything. A staff girl was standing on the other side of the glass watching me the whole time, acting annoyed, rather than just opening the door for me. She saw that I clearly had my check-in card in my hand. After a while, she finally opened the door door in a huff, and said I probably wasn't typing the asterisk symbol after the number--which was true, and straightforward after I saw it. But was confusing in the hub-hub of the moment. Especially at 1:00am, jet-lagged from international travel. Not nice to be treated that way. One last kind of wierd thing is the that the bathroom sink was out in the room, at just above knee height.

Location was excellent. And price was the cheapest hotel in in Midtown.

Stayed in May 2023

There was no lift, so had to carry bags up 3 flights of stairs with no offer for assistance. The room was very small, there was very very little space for 2 people and suitcases. The room wasn’t the cleanest, it wasn’t dirty but definitely could’ve been better. Window sills were dusty and the shower was a bit yellow. The bed was clean though. The staff were almost nonexistent, and the few times we crossed paths they were very quiet/blunt. The noise from the street below wasn’t too bad as they offered ear plugs. However, the air con was directly next to the head of the bed, at the same level as our heads, so it was really really loud to sleep next to and too hot not to have it on. The general area outside the hotel can be a little rough. Not somewhere I would like to walk around alone at night time. The hotel is directly above a weed dispensary, so the aircon just pumped the smell of weed into our room.

The location of this property was great. It is directly outside Maddison square garden, so great transport connections. We had a lovely view overlooking MSG. 4 pillows on the bed! love not having to ask for more.

Stayed in May 2023

bad tv channels . noisy door closures in corridors

basic. clean. safe. good location.

Stayed in May 2023

the room hasn’t the wardrobe or similar

internally renewed

Stayed in May 2023

The hotel it is not comfortable at all.

location is fantastic

Stayed in May 2023

The air conditioner was very loud. The air freshener was far too heavy a smell. The room did not look like the picture on the website. We weren't there that long, but I don't think I would stay there again.

The staff was frendly.

Stayed in May 2023

The room had a strong perfume smell that irritated my asthma and sleeping. The bed was also in poor condition and had sunken in parts from usage that hurt my back. The A/C unit in the window was nice as it kept the room cool, but it let in so much dust and noise that my asthma was even worse and sleeping was difficult. Additionally, if the curtains were closed then the cool air would not go into the room and it would get warm and stuffy. The price definitely did not justify the room, but it was convenient and a last minute booking. There was also NO mention of it only be stairs accessible which was terrible for my knees to go back and forth with and without luggage.

I liked the location. I needed quick and frequent access to Penn Station, so it was really nice to just walk around the block. The size was more compact than I expected, but it was perfect for one person. I could not imagine two people staying in that room.

Stayed in April 2023

We didn’t get a mattress we had a box spring for a bed and we stayed there a week. The staff were semi helpful but also a bit stubborn with helping us get comfortable.

the location was perfect for being in the central part of downtown. There was amazing cheap pizza around the corner and a dependable sports bar across the way.

Stayed in May 2023