131 The Island Drive, Pigeon Forge, TN 37863, United States of America
#12 of 446 hotels in Pigeon Forge
Guests' ChoiceBased on 2607 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.4
Staff
9.4
Value for money
8.6
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Shaniqua
United States of AmericaThat we had to leave lol
Very clean smelled so fresh each time we entered the hotel we all loved it
Stayed in May 2024
Reviewed: May 19, 2024
William
United States of AmericaWould be nice if there was more privacy while on balcony
Luxury rooms with great price
Stayed in May 2024
Reviewed: May 17, 2024
Amanda
United States of AmericaSelf parking was a bit away when needing to carry in luggage.
Clean and walking distance
Stayed in May 2024
Reviewed: May 16, 2024
Kimberley
United States of AmericaThe overhead shower dripped during the shower, and the fabric chair and end of the bed pillow top covered shelf were stained. The room was way in the back, but maybe if I asked, I could have gotten a closer to the front room, especially going out of season when the hotel is not full but I did have other exits that put me into the shops.
I appreciate the close self parking. I liked being able to walk out of the hotel in other parts of the island shops. It is so clean in the hallway and in the room, and the amenities are upgraded. The room is spacious, and the difference in a metal ice bucket makes. It's more than simple. The granite counter tops with a sink, deep cabinets,. And there was more
Stayed in May 2024
Reviewed: May 14, 2024
Cristi
United States of Americavery friendly staff, very clean - I just didn't realize when I booked it wasn't with the property directly and was told by Booking.com that I could upgrade to a different room, but that was not possible.
Stayed in May 2024
Reviewed: May 14, 2024
Jennifer
United States of AmericaEverything
Stayed in May 2024
Reviewed: May 11, 2024
Normajean
United States of AmericaVery nice family place or couples.. Celebrating my 50th birthday... Haven't been to Pigeon Forge in 20 years!! Never disappoints... Rooms are very nice and beds are comfortable we loved the tub in room... Food and the Island was exceptional... Staff was wonderful and the spa was absolutely impressive.. We will go back and take our Grandson
Stayed in May 2024
Reviewed: May 10, 2024
Normajean
United States of AmericaEverything 💜 Spa was awesome
Stayed in May 2024
Reviewed: May 8, 2024
Jerry
United States of AmericaLoved it
Large rooms and loved the location
Stayed in May 2024
Reviewed: May 6, 2024
Stacey
United States of AmericaNothing at all would recommend staying there every time
I love the vibe and everyone was exceptionally nice and helpful 😊
Stayed in May 2024
Reviewed: May 6, 2024
Beth
United States of AmericaThere isn’t anything we don’t like!
We love everything about it!
Stayed in May 2024
Reviewed: May 1, 2024
Stacy
United States of AmericaExcellent facilities and staff.
Stayed in April 2024
Reviewed: May 1, 2024
Monica
United States of AmericaThere was a lot of lights that came in from the streets into our room at night.
Great location!
Stayed in April 2024
Reviewed: April 29, 2024
Della
United States of AmericaN/a
What a great stay! The entire hotel was clean, smelled amazing, and the staff was most helpful! The room was HUGE compared to the typical hotel room. I am so please and will be back!
Stayed in April 2024
Reviewed: April 29, 2024
Angela
United States of AmericaEverything
Location and Vive
Stayed in April 2024
Reviewed: April 26, 2024
Don
United States of AmericaParking should be free if you stay there
Stayed in April 2024
Reviewed: April 26, 2024
Wendy
United States of AmericaMore towels and washcloths in room Bigger TV
The location is awesome and the facility is super clean.
Stayed in April 2024
Reviewed: April 26, 2024
Olga
United States of AmericaExcellent location, clean, exceptional customer service from the time we pulled up with valet until we said goodbye to the wonderful front desk staff.
Stayed in April 2024
Reviewed: April 25, 2024
Stacy
United States of AmericaPrice
Location on the island
Stayed in April 2024
Reviewed: April 25, 2024
Maria
United States of AmericaPaying to park in the lot, seemed a little much since we already paid to stay there.
Stayed in March 2024
Reviewed: April 24, 2024
Christopher
United States of AmericaVery long walk from lobby / restaurant to the room.
The property is top notch! Staff is wonderful. Location is excellent.
Stayed in April 2024
Reviewed: April 24, 2024
Tina
United States of AmericaWe liked everything about it!
The property is in The island in Pigeon Forge, which is exactly where we wanted to stay because it’s where all the best food and shopping is located!
Stayed in April 2024
Reviewed: April 24, 2024
Megan
United States of AmericaLooooong walk from elevators to our room. One bed had a sticker from someone’s clothes on it and the other had a stain.
Location was awesome! Able to shop around, eat, do lots of activities without a car! All staff was super friendly, especially at the valet counter!
Stayed in April 2024
Reviewed: April 23, 2024
Angela
United States of AmericaHad an embarrassing moment when checking in...the third party credit card was decline and I had to call Booking (on hold for 20 minutes until I was called over by the front desk attendant who helped me). Booking finally came on the phone, who didn't realize she had been disconnected by the hotel. Just inconvenient and this is the 3rd time I've had issue with Booking.
I like the location of the facility, the lovely smell of the facility. Staff were very helpful and friendly. The room was spacious.
Stayed in April 2024
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