242 West 49th Street, New York, NY 10019, United States
#79 of 418 hotels in New York
Guests' ChoiceBased on 353 hotel reviews
8.5Cleanliness
9.0
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
9.3
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 25 May 2024
Donald
United StatesThe location was the best. A short walk to Times Square and any shops that you could imagine.
Stayed in May 2024
Reviewed: 23 May 2024
Brian
United StatesLocation
Stayed in May 2024
Reviewed: 22 May 2024
Bailor
United StatesPlease fix bed in room 407 as it is slanting to the right side.
Staff were extremely nice. Location was perfect
Stayed in May 2024
Reviewed: 21 May 2024
Susan
United StatesAmazing location
Stayed in May 2024
Reviewed: 21 May 2024
Sarah
United Statesthe ac started to spit out ice in the morning, i had lowered the temp one degree from 70 to 69 and there was no trash can/bin in the bathroom which is not good at all
overall clean
Stayed in May 2024
Reviewed: 21 May 2024
Joe
United StatesNo microwaves or soft drink machines were available.
Ambience of the Hotel and positive attitude and personality of the staff
Stayed in April 2024
Reviewed: 20 May 2024
Heather
United StatesThe bathroom in our room smelled of onions.. they did come and clean but the smell came back.
The location was great and staff very helpful and friendly
Stayed in May 2024
Reviewed: 19 May 2024
Dorothy
FranceLocation
Stayed in April 2024
Reviewed: 19 May 2024
Daniel
SwitzerlandCheck out is at 11am and they charge 2$ to leave the luggage at the hotel. I think most people count on being able either to have late check out (they don’t) or leave luggage for free.
Super well located, friendly staff and very clean. I will go back for sure!
Stayed in May 2024
Reviewed: 19 May 2024
Christian
United StatesNice people at desk. The room was clean and so was the bathroom. There was so much noise I couldn’t sleep. Although my partner slept comfortably. It was strictly the noise at night as I was coming from the hospital and didn’t want to go home and needed rest. Oh, the maid opened the door at 10 AM while I was still getting dressed. Check out is 11AM. That’s other reason for the 7 out of 10.
Stayed in May 2024
Reviewed: 18 May 2024
Russell
United StatesI have nothing negative to say!
The property was kept in wonderful order. There was no extra noise (besides the city noise of course), and the rooms were turned out beautifully every day. The location was so close to the center of Times Square, and there was a market located conveniently on the corner. They were lovely people and made it a great stay!
Stayed in May 2024
Reviewed: 18 May 2024
Todd
CanadaThe foam in our bed was lopsided and made sleeping on 1 side of it uncomfortable.
Nice desk staff.. but when I emailed ahead to ask for recommendations for parking during my stay, they offered nothing except that the hotel doesn't have parking. It might be nice to have some parking contacts/affiliates on hand.
Stayed in April 2024
Reviewed: 17 May 2024
Aurore
CanadaWe really like the location, the Location, decoration, cleanliness.
Stayed in May 2024
Reviewed: 17 May 2024
Ehud
IsraelLocation , staff
Stayed in May 2024
Reviewed: 15 May 2024
Abdulrahman
United Arab EmiratesSpace is too small
Location
Stayed in May 2024
Reviewed: 13 May 2024
Joanne
AustraliaThe room was tiny but comfortable and well appointed. It would have been easier if we had carryon-size luggage!
Fantastic location in the heart of the theatre district. Great little eateries nearby. Subway a block away and a short cab ride to Penn Station. All the staff were friendly and helpful, with free coffee in the lobby.
Stayed in May 2024
Reviewed: 13 May 2024
Francois
South AfricaRooms very small
Great location
Stayed in May 2024
Reviewed: 13 May 2024
Laura
AustraliaRoom was extremely small. Suggest you ask the size of your room before booking. Not enough room to open a suitcase in a ‘double room’. Expected a small bed though the room was particularly tiny.
Location was excellent. Right in the heart of Time Square. Very convenient!
Stayed in May 2024
Reviewed: 11 May 2024
Zuzanne
SwedenLocation, comfort perfect. Staff is out of this world helpful
Stayed in April 2024
Reviewed: 9 May 2024
Daljinder
CanadaFriendly staff
Stayed in April 2024
Reviewed: 6 May 2024
Erika
United Statestoo small
easy access to tourist area and metro
Stayed in May 2024
Reviewed: 5 May 2024
Tsai
United StatesBed was a little soft
Great tea and coffee, water available, room clean and had everything needed, staff was helpful
Stayed in May 2024
Reviewed: 4 May 2024
Victoria
BelarusEverything was fine
great location, friendly staff, nice room
Stayed in April 2024
Reviewed: 4 May 2024
Ritamaria81
LebanonThe super small size of the room and the fact that there was no breakfast
The location and the staff
Stayed in April 2024
Kagoshima, Japan
Manjirón, Spain
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Les Houches, France
Moscow, Russia
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