242 West 49th Street, New York, NY 10019, United States of America
#80 of 416 hotels in New York
Guests' ChoiceBased on 323 hotel reviews
8.5Cleanliness
9.0
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
9.3
Value for money
8.4
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Laura
AustraliaRoom was extremely small. Suggest you ask the size of your room before booking. Not enough room to open a suitcase in a ‘double room’. Expected a small bed though the room was particularly tiny.
Location was excellent. Right in the heart of Time Square. Very convenient!
Stayed in May 2024
Reviewed: May 11, 2024
Zuzanne
SwedenLocation, comfort perfect. Staff is out of this world helpful
Stayed in April 2024
Reviewed: May 9, 2024
Daljinder
CanadaFriendly staff
Stayed in April 2024
Reviewed: May 6, 2024
Erika
United States of Americatoo small
easy access to tourist area and metro
Stayed in May 2024
Reviewed: May 5, 2024
Tsai
United States of AmericaBed was a little soft
Great tea and coffee, water available, room clean and had everything needed, staff was helpful
Stayed in May 2024
Reviewed: May 4, 2024
Victoria
BelarusEverything was fine
great location, friendly staff, nice room
Stayed in April 2024
Reviewed: May 4, 2024
Ritamaria81
LebanonThe super small size of the room and the fact that there was no breakfast
The location and the staff
Stayed in April 2024
Reviewed: May 2, 2024
Gold
AustraliaNothing!
Close to Time Square! Staff amazing, hotel tucked in out of sight, so it's quite compared to how close we were. We hired bikes and rode for miles, hotel Central to all sights and attractions. Staff even organised private car for us to return to airport!
Stayed in May 2024
Reviewed: May 2, 2024
Von
South AfricaThe room and facilities are tiny. This was not a problem for us, but if you are a big person you should check with them what size room you are getting.
The hotel is in a prime spot next to Time Square. It was great value for money, which was good for us considering our poor currency. Everything you need and sparkling clean.
Stayed in May 2024
Reviewed: April 29, 2024
Sorin
RomaniaThe room is small, as advertised and as expected for New York - didn't have a problem with that. The budget rooms window is on the back of the building and there is another building 1.5 m away + they have the external ladder. This gives you a strange feeling, but we locked the window and had no problem
The hotel is newly renovated and looks like the pictures, thus a big plus. Staff was very friendly at checking. Location is amazing, 2 minutes from Times Square, and the street looks safe even close to midnight. I'd choose the hotel again.
Stayed in April 2024
Reviewed: April 29, 2024
Haynie
United States of AmericaWhen I went downstairs to get a cup of coffee , the maids stole jewelry from my room.
There was no breakfast
Stayed in April 2024
Reviewed: April 28, 2024
Johannes
AustriaCentrally located. Very quiet, very comfortable beds. Very clean. Very friendly staff. I will definitely come again
Stayed in April 2024
Reviewed: April 27, 2024
Paul
United States of AmericaThe mini-split a/c in 404 was ridiculously loud and much louder than the noise outside. I hate that tiny sink.
Stayed in April 2024
Reviewed: April 27, 2024
Rosen
United States of AmericaQuiet, clean, nice stuff, great location.
Stayed in April 2024
Reviewed: April 27, 2024
Ludmila
Czech RepublicWe really liked our stay, the price is high but the location is worth it. But the overall expression was a bit ruined the last evening when we came for our stored luggages. Our flight was cancelled so we had to buy a night bus to Washington and we thought we could spend a few hours in the lobby until then… But the hotel manager at the reception told us we can’t stay and we had to leave. With our huge luggage into the dark cold streets with many weirdos (it was 11 pm so there was no rush in the hotel). Absolutely no empathy. Still don’t know why it would be such a problem to sit on a couch in silence for some time? Especially in this cold weather…
Stayed in April 2024
Reviewed: April 27, 2024
Aye
ThailandI stayed 4 nights, the staff are very courteous, professional and friendly. The rooms are very clean. The location is perfect, two minutes to Times Square, the train station and bus stop were within a few minutes walking distance, highly recommended!!
Stayed in April 2024
Reviewed: April 26, 2024
Phyllis
United States of AmericaI am a People Person. The entire Staff met my expectations. Housekeepers were warm and friendly. Front Desk was very courteous and professional. The location was perfect. All the trains I needed was in walking distance.
Stayed in April 2024
Reviewed: April 26, 2024
Allyson
CanadaSome sort of food option or a small fridge would have been nice. Had one shower in my week that was lukewarm but others I had were fine.
Location close to Times Square and the Park. The staff was very friendly and helpful. The coffee bar. The small size made it seem more personal.
Stayed in April 2024
Reviewed: April 24, 2024
Soumya
IndiaBathrooms in the hotel were very small.Rooms were spacious and clean ,but bathroom was very tiny.
Central location .Easy access to Times Square.
Stayed in April 2024
Reviewed: April 23, 2024
Heidi
United States of AmericaDid not have a view, both windows looked out at buildings
Stayed in April 2024
Reviewed: April 23, 2024
Marcia
United States of AmericaThe room could have been a little larger.
The front desk staff was wonderful and the room was kept very clean. Great location.
Stayed in April 2024
Reviewed: April 23, 2024
Graham
Cyprusno desk, awkward to use laptop
cleanliness, staff helpfulness
Stayed in April 2024
Reviewed: April 22, 2024
Jgreen760
United States of AmericaSurprisingly pleasant. Room was clean, great city view, and close to the elevator. Welcoming staff with offerings of coffee and tea. Bags can be checked if you're a little early for check in and there is a bathroom available in the lobby. Location is close to Times Square. A few blocks to the Yellow train lines, so you can really get anywhere in the city. Many places to eat and shop nearby.
Stayed in April 2024
Reviewed: April 21, 2024
Fatima
United States of AmericaThere should have been breakfast There ought to have been a kettle and beverages in the room
The temperature in the room The small lift
Stayed in March 2024
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